{"quote":"The network segmentation modules have very limited functionality.","score":"6"}

{"quote":"The information presented in the UI sometimes doesn't look intuitive enough.","score":"7"}

{"quote":"There should be a single console where we can implement and define all the rules in one go.","score":"7"}

{"quote":"If I need to report on multiple compliance requirements, that feature isn't available.","score":"9"}

{"quote":"When it comes to compliance, the issue is that when we are exporting the reports, there is only a single compliance option.","score":"8"}

{"quote":"We ourselves have put in a lot of enhancement requests to Palo Alto, looking at these corner cases, so they can look into those and improve them.","score":"7"}

{"quote":"Most customers that implement Prisma Cloud have thousands of alerts that are urgent.","score":"9"}

{"quote":"These interactions are creating numerous new combinations and the RQL language really needs enhancement to handle those queries.","score":"9"}

{"quote":"The user interface should be improved and made easier.","score":"8"}

{"quote":"Palo Alto says that 99 percent of breaches come from misconfiguration.","score":"10"}

{"quote":"The cloud is adding more and more complexity in terms of number of services or the number of options for each service, especially when it comes to security options like encryption at rest and encryption in transit.","score":"10"}

{"quote":"Sometimes, the data inside those buckets is actually public, so the process lacks some intelligence.","score":"7"}

{"quote":"While Prisma provides a lot of visibility, it also creates a ton of work.","score":"9"}

{"quote":"The RQL language could be dramatically improved to add more options.","score":"8"}

{"quote":"Prisma Cloud scans the environment and checks if there are misconfigurations, but it lacks context.","score":"9"}

{"quote":"Prisma Cloud is a platform that adds new modules whenever Palo Alto acquires a company or develops a new solution.","score":"8"}

{"quote":"The RQL language is still not very flexible and does not cover a lot of use cases.","score":"9"}

{"quote":"It is complicated to integrate the solution with the public cloud provider.","score":"9"}

{"quote":"There is a lot of work to do on that part.","score":"5"}

{"quote":"The IMD feature could be improved, but Palo Alto is working on that.","score":"7"}

{"quote":"One definite area for improvement is the auto-remediation or the CWP area.","score":"8"}

{"quote":"They should improve user experience.","score":"8"}

{"quote":"There are hundreds of built-in policies for AWS and Azure, but GCP and Oracle are not covered as much as AWS.","score":"8"}

{"quote":"If we've already agreed that we'd like your product x, y, or z, don't try to add fries to my burger. I don't need it.","score":"7"}

{"quote":"The area for improvement is less about the product and more about the upsell.","score":"8"}

{"quote":"How can you connect other applications and other tools in order for this to work cohesively? That's a challenge.","score":"9"}

{"quote":"I would recommend better visibility and integration for any violations.","score":"8"}

{"quote":"They need to stay on top of the newest types of connectors.","score":"7"}

{"quote":"The product could better integrate business logs and runtime notifications from Enforcer and Network Security Module.","score":"9"}

{"quote":"They struggle with automation and integration.","score":"9"}

{"quote":"Prisma is good about compliance, and their support is excellent.","score":"8"}

{"quote":"I would recommend having higher standards in terms of integration with other tools, especially operationalized tools.","score":"7"}

{"quote":"From a network security group's point of view, we had found certain issues where it was not able to perform its function properly when it comes to the network profile.","score":"7"}

{"quote":"A little bit of explanation about how to fix something would help.","score":"9"}

{"quote":"The product design isn't up to the current standard.","score":"6"}

{"quote":"Sometimes we're all over the place, clicking around to drill in and uncover the alert and investigation details we're looking for.","score":"8"}

{"quote":"It is able to identify new resources, and we do get continuous alerts from Prisma when there is an issue.","score":"8"}

{"quote":"Also, one of the things that it's hard to understand sometimes is how to fix an issue.","score":"8"}

{"quote":"Prisma Cloud could improve its CWP run time modules.","score":"8"}

{"quote":"The deployment and onboarding are plug-and-play, but somewhat hard to handle in terms of integration with external operations tools.","score":"8"}

{"quote":"A problem for us is that in terms of protecting data, one of the key concepts is the identification of sensitive data, but this feature is currently not enabled for Azure.","score":"9"}

{"quote":"It was hard to suppress these kinds of alerts because it was hard to find a standard or a rule that would fit this scenario.","score":"8"}

{"quote":"The UI could use some improvement; we usually find the information we're looking for, but what fields can be clicked on and what workflow to follow to get the required information is not always evident.","score":"9"}

{"quote":"Prisma is a bit harder to integrate than other tools.","score":"8"}

{"quote":"Prisma Cloud could improve its preventive governance policy.","score":"8"}

{"quote":"With AWS, Prisma is a lot more in-depth, but with Azure, it's still developing.","score":"7"}

{"quote":"In our on-prem environment there was a tool that sometimes generated a temporary container, to be used just for a build, and Prisma would raise some compliance issues for this container that would die shortly.","score":"8"}

{"quote":"Prisma's notifications aren't up to industry standards.","score":"7"}

{"quote":"Currently, it requires programming knowledge, so if someone without hardware programming knowledge could customize certain features to their requirements, it would be very helpful.","score":"10"}

{"quote":"Their support needs to be improved. It is by far one of the worst support that I have seen.","score":"10"}

{"quote":"One possibility was to develop our own solution for this, using the API. But that would add complexity.","score":"6"}

{"quote":"There needs to be a mechanism that allows me to manually configure compliance more easily.","score":"9"}

{"quote":"There are a limited set of widgets, and those widgets don't add value from the perspective of a security team or any professional who is above L1 or L2 level.","score":"8"}

{"quote":"They need to make the settings more flexible to fit our internal policies about data.","score":"7"}

{"quote":"They should definitely put effort into reporting because the reporting does not reflect the requirements of a dashboard for your stakeholders.","score":"9"}

{"quote":"We didn't want to share it, but I remember having this problem when it came to the granularity of granting permissions.","score":"7"}

{"quote":"I now extensively use cloud security posture management.","score":"8"}

{"quote":"Prisma Cloud should give me a dashboard that I can present to my stakeholders, such as CSO, CRO, or CTO.","score":"9"}

{"quote":"We didn't want to display hosts' vulnerabilities to developers, because the infrastructure or containers team was responsible for host vulnerabilities or the containers.","score":"7"}

{"quote":"Currently, custom reports are available, but I feel that those reports are targeting just the L1 or L2 engineers because they are very verbose.","score":"8"}

{"quote":"One problem was identifying Azure Kubernetes Services. We had many teams creating Kubernetes systems without any security whatsoever.","score":"8"}

{"quote":"The first is the reporting piece, and the second one is the support.","score":"7"}

{"quote":"Support is an area that needs improvement.","score":"7"}

{"quote":"It would be great to have a list of services for each region.","score":8}

{"quote":"On their portal, they do not have which services are available in each region. While searching, it's very hard to find in which location a service is enabled.","score":9}

{"quote":"Their training modules need to have more live examples.","score":7}

{"quote":"They charge seven workloads for monitoring one compute, and that is quite expensive.","score":9}

{"quote":"The most important thing has to do with the computing, licensing, and costing.","score":8}

{"quote":"For data security, they have only specific regions like the US, and they need to move to Asia as well.","score":9}

{"quote":"Microsegmentation still needs improvement.","score":8}

{"quote":"If they can improve it in terms of the MultiCloud aspect for the organization, it will be helpful, especially in this region.","score":"8"}

{"quote":"It would help to have more granular role-based access controls.","score":10}

{"quote":"They should expand its coverage to other cloud vendors such as Alibaba Cloud and Oracle Cloud, which are quite common in this region.","score":"7"}

{"quote":"We needed specific people to do particular actions, and we often had to give some people way too much access for them to be able to do what they needed in Prisma.","score":9}

{"quote":"It is very good with predominant cloud vendors, such as AWS, Azure, and GCP, but I am not sure about its efficiency when it comes to other cloud vendors.","score":"8"}

{"quote":"The access controls for our bank roles were not granular enough.","score":9}

{"quote":"We identified a generic bug in the secret key management service on AWS that needs to be fixed.","score":"9"}

{"quote":"It would be helpful if they sped up how quickly they got their default notifications, queries, and alerts.","score":9}

{"quote":"It sometimes took Prisma a little while to build queries, so new services or features wouldn't appear.","score":8}

{"quote":"It is not 100 percent seamless since we still need to do some manual interventions.","score":"7"}

{"quote":"We haven't seen that kind of scenario where we actually have to handle a zero-day threat with Prisma Cloud, because that gets covered mostly by Qualys.","score":"6"}

{"quote":"Prisma Cloud has enabled us to integrate security into our CI/CD pipeline and add touchpoints into existing DevOps processes.","score":"9"}

{"quote":"Prisma Cloud actually doesn't capture vulnerability. It captures errors in posture management.","score":"7"}

{"quote":"For bigger companies to work, we have to do a lot of changes to our system to accommodate it.","score":"7"}

{"quote":"I am not sure how much Prisma Cloud protects against zero-day threats.","score":"7"}

{"quote":"They have a very generic case for small companies.","score":"6"}

{"quote":"When an alert appears in Prisma Cloud, it shows up in our ticketing tool as well. But if someone closes that ticket in our ticketing tool, that alert doesn't resolve in Prisma Cloud.","score":"7"}

{"quote":"They should focus more on automation.","score":"8"}

{"quote":"Another pain point is integration with ticketing solutions. We need bidirectional integration of Prisma Cloud and our ticketing tool.","score":"8"}

{"quote":"It needs to be more specific on the GCP side, which they are working on.","score":"6"}

{"quote":"Areas like the deployment of their defenders and their central control need manual intervention.","score":"7"}

{"quote":"Prisma also should allow users to fully automate the workflow of an identified set.","score":"8"}

{"quote":"As of now, we are not aware of any method for creating a demo environment where we can train new people.","score":"9"}

{"quote":"This solution is more AWS and Azure-centric.","score":"7"}

{"quote":"Prisma Cloud's dashboards should be customizable. That's very important.","score":"9"}

{"quote":"Changes made in the solution are reflected directly in the production environment.","score":"8"}

{"quote":"Getting new guys trained on using the solution requires some thought. If someone is already trained on Palo Alto then he's able to adapt quickly.","score":"7"}

{"quote":"We had to change the strategy multiple times.","score":"6"}

{"quote":"Initially, the engineer who is with us thought that everything was possible, but later on, when he tried to do everything, he was not able to do some things.","score":"7"}

{"quote":"The only part that is actually tough for us is that we have a professional services resource from Palo Alto working with us on customization.","score":"6"}