Postman customer service and support is rated 8 to 9 out of 10, indicating mostly positive experiences with occasional neutral feedback.

Users predominantly implement Postman within on-premises environments. Many entities utilize traditional on-premises setups for deploying Postman, with fewer opting for cloud-based alternatives. Public cloud solutions account for a smaller segment, while several others choose private cloud. A minority adopt a hybrid cloud approach.

Users advise others to prioritize Postman for its simplicity and efficiency in API testing and integration. It is highly recommended for both beginners and experienced developers. It offers ease of use, a friendly interface, and valuable features for automating processes. Despite some pricing concerns, its versatility and stability are praised. Users suggest enhancing integration with test management tools and organizing collections effectively while considering collaboration and management of secure APIs carefully.

Postman exhibits strong stability, with users noting minimal crashes or issues. The platform efficiently handles daily operations, even under heavy usage by sizable teams. Minor performance hiccups such as latency or slow loading have been noted, but improvements continue. While some reported crashes related to large APIs, the majority find Postman reliable, easy to use, and effective for testing and development needs. The web app version has shown more stability than the desktop application.

Postman users express a need for better user interface and documentation. Users report challenges with automation and integrations, especially with Jenkins and DevOps. They desire enhanced SOAP API testing, multi-window functionality, and database connectivity. Pricing adjustments and environment compatibility improvements are requested. Users also mention the absence of detailed error logs, faster reporting, and end-to-end testing options, along with a more interactive console and support for additional programming languages.

Postman's valuable features include ease of use and a user-friendly interface. Collections and workspaces enable efficient sharing and management. Automation and performance testing are enhanced with data-driven capabilities and validation. It supports multiple environment setups and authorizations while integrating with Newman for strong reporting. Postman handles different API methods, provides seamless variable management, and supports executing complex test suites. Users appreciate its lightweight nature and ability to conduct API testing efficiently without extensive programming skills.

<p>Postman is user-friendly and can be learned quickly, typically within minutes.</p>
<p>It facilitates API testing, allowing users to verify functionality and identify errors efficiently.</p>
<p>Collections feature in Postman is highly valued for organizing and executing grouped requests.</p>
<p>Postman supports automation and performance testing, significantly increasing testing efficiency.</p>
<p>It offers extensive scalability and facilitates easy sharing and collaboration among team members.</p>

Users have been using Postman for a range of six months to eleven years.

Organizations primarily use Postman for API testing, including testing GET and POST requests, validating API responses, and automation. Many teams use it to share collections and test interfaces, integrate with third-party services, and simulate events from other systems. It is used for both manual and automated testing, API documentation, and scheduling everyday runs to check API health. Teams find it user-friendly for API testing and handling complex integration scenarios.

Postman is recognized for its scalability, supporting large user bases and extensive API testing. It allows concurrent operations and integration with Newman. Users report its resource-intensive nature and suggest potential improvements in performance testing features. Even in free versions, it handles multiple instances efficiently, although some report occasional performance issues. It is favored for ease of use in large projects without vertical scaling capability but requires additional tools for comprehensive testing.

Users evaluated alternatives like SoapUI, JMeter, Katalon Studio, Selenium, ReadyAPI, Swagger, Tricentis Tosca, UFT, and others. Postman is often chosen for its ease of use, graphical support, and compatibility with integrations like Jira. Some find Katalon and Selenium preferable for UI and database testing. Others prefer ReadyAPI for its user-friendliness despite higher cost. Comparisons highlight Postman's completeness and open source advantage, frequently leading to its selection.

Postman enhances API testing efficiency by enabling data-driven and automated testing, facilitating error identification, and improving team collaboration. Users experience increased speed and quality, saving time on debugging and code writing. It is user-friendly for non-technical staff and supports both REST and GQL requests. Postman’s features allow easy sharing of test cases, seamless API integration with front-end teams, and improved API documentation visibility, significantly improving API development and monitoring processes.

Organizations preferred Webroot for its speed, resource efficiency, cloud management, and ease of use over other antivirus solutions.

Users deployed Webroot Business Endpoint Protection using internal resources or external help, reporting satisfaction with the implementation process.

{"quote":"I'd rate the solution two out of ten.","quality_score":"4","sentiment_score":"2"}

{"quote":"Webroot Business Endpoint Protection is probably on the cheaper side.","quality_score":"5","sentiment_score":"6"}

{"quote":"Webroot Business Endpoint Protection is very scalable.","quality_score":"5","sentiment_score":"7"}

5.25

{"quote":"It lacks the ability to detect threats effectively.","score":"9"}

{"quote":"The product seems to be stable.","score":"7"}

{"quote":"Webroot Business Endpoint Protection is very scalable.","quality_score":"8","sentiment_score":"7"}

{"quote":"Webroot Business Endpoint Protection needs to improve its ability to detect threats.","quality_score":7,"sentiment_score":2}

1.0

Webroot Business Endpoint Protection is primarily used in Public Cloud, with some users preferring Hybrid, Private Cloud, or On-premises.

7.589086

Webroot Business Endpoint Protection offers quick, easy setup, seamless cloud integration, and straightforward management, despite some initial configuration issues.

Webroot Business Endpoint Protection secures devices and servers, offering antivirus, malware defense, and centralized management for comprehensive security.

Webroot Business Endpoint Protection is praised for its scalability, allowing seamless user expansion and efficient management for growing companies.

Webroot Business Endpoint Protection's customer service is highly rated, but technical support experiences vary, with email preferred over live chat.

8.9086

2.67

Webroot Business Endpoint Protection is budget-friendly and easy to deploy but lacks advanced protection and comprehensive features.

Webroot Business Endpoint Protection needs improvements in detection, interface, reporting, ransomware defense, support, and integration for better reliability.

Webroot Business Endpoint Protection offers AI-powered security, easy management, and cost-effective cloud integration with minimal performance impact.

10

Webroot Business Endpoint Protection is reliable and efficient with minimal issues, delivering high user satisfaction and performance.

ROI was achieved in three months, highlighting cost-effectiveness and increased customer retention with Webroot Business Endpoint Protection.

Webroot Business Endpoint Protection is seen as cost-effective, especially for multi-year licenses, and competitively priced versus competitors.

Webroot Business Endpoint Protection offers lightweight, cost-effective security and management for endpoints, minimizing malware and enhancing user control.

Webroot Business Endpoint Protection has been utilized across companies for durations ranging from one to ten years.

Users assessed antivirus options for value, management, and integration, highlighting Webroot's superior deployment and integration capabilities.

{"quote":"I would rate their pricing a one or a two out of ten.","score":"10"}

{"quote":"Webroot Business Endpoint Protection is probably on the cheaper side.","score":"9"}

{"quote":"Real-time threat detection also doesn't work as it should.","score":"9"}

{"quote":"It does not do what it's advertised to do.","score":"7"}

{"quote":"Webroot Business Endpoint Protection needs to improve its ability to detect threats.","score":"8"}

{"quote":"Their integration is superior, with multiple integrations with different products that managed service providers use.","score":"10"}

{"quote":"The main reason we had Webroot is that it was cost-effective for our clients.","score":"9"}

<p>Webroot Business Endpoint Protection features a cloud console with AI functionality, ensuring endpoint security without slowing workstations. Known for low performance requirements, it is easy to set up and runs alongside other antiviruses. While scalable, it needs better detection for ransomware and malware, stronger defenses against threats, and advanced analytics. Current reporting requires exports to Excel, and there should be better support and virus interaction details.</p>

We use Webroot Business Endpoint Protection for cost-effective antivirus solutions, valuing its integration capabilities with managed service products. However, its threat detection needs improvement, and there's no significant ROI. We considered ESET NOD32 and Norton but chose Webroot for deployment options.

Users previously utilized a combination of Trend, Sophos, Symantec, Vipre, Kaspersky, Malwarebytes, McAfee, Panda, ESOT, AVG, BitDefender, Avast, Norton, and SentinelOne. Many switched to Webroot due to its lighter system impact, better management console, and competitive pricing. Some opted for it because of issues with resource consumption, support, or corporate actions from other providers. Webroot offered centralized management and addressed system performance concerns more effectively.

Many users opted for in-house deployment of Webroot Business Endpoint Protection, with some involving input from the vendor. Others preferred assistance from integrators or consultants to ensure a smooth implementation. A few utilized ConnectWise for deployment. Vendor support was highlighted as very capable, making the process efficient. Satisfied users reported the implementations were swift, sometimes completing in about an hour.

Webroot Business Endpoint Protection surpasses its competitors by offering advanced threat intelligence, lightning-fast scans, and minimal system impact, ensuring efficient protection without interrupting workflow and maintaining the highest standards of cybersecurity for businesses of all sizes.

Enterprise users found Webroot Business Endpoint Protection to be cost-effective, with pricing models offering flexibility through monthly or annual billing. The cost per user ranges from $0.87 to €30 per year, appealing for businesses managing thousands of endpoints. Although costs can vary, the overall consensus is that Webroot offers competitive pricing compared to solutions like SentinelOne. Companies often experience easier licensing with RMM integration and the capability to manage billing as the primary entity.

<p>Webroot Business Endpoint Protection needs to improve its threat detection capability, especially for certain attacks and ransomware protection.</p><p>There is a need for more advanced analytics to enhance its antivirus capabilities in the marketplace.</p><p>Users experience slower connection and performance issues, especially when performing tasks such as programming in Microsoft Access.</p><p>Technical support is often difficult to reach and provides inadequate assistance.</p><p>There should be a focus on proactive detection to prevent viruses before they affect the machine.</p>

Webroot Business Endpoint Protection's initial setup is characterized by its simplicity and speed. Users describe it as straightforward, often requiring just minutes for installation. It integrates easily with existing solutions, allowing for seamless deployment and minimal disruption. However, some challenges arise if initial settings are missed, necessitating reinstallation. Admins appreciate the ease of managing updates and scanning through remote management software, although some desire features like network-wide scanning. The cloud deployment is seen as both beneficial and a concern depending on user preferences.

Webroot Business Endpoint Protection's customer service and technical support are mostly praised for being excellent and responsive, providing top-notch service and prompt resolutions. Some find them average, citing delayed responses and challenges in contacting support, suggesting room for improvement. Reported experiences vary, with several users satisfied with email interactions, while others express a desire for quicker, more direct communication methods. Technical support is often described as fast and effective, although a few users experience slower problem resolution.

Users reported varying ROI from Webroot Business Endpoint Protection. Some achieved ROI within three months, surpassing initial targets. Feedback indicated benefits in managing services and customer retention, reducing labor overhead. Although not easily quantifiable, many observed financial gains. Some valued it for providing cost-effective antivirus measures.

Most users implement Webroot Business Endpoint Protection in a Public Cloud environment. A segment employs a Hybrid Cloud model, while others opt for Private Cloud or On-premises setups.

Webroot Business Endpoint Protection demonstrates strong consistency in performance and minimal issues. Users consistently find it reliable without bugs or crashes, running smoothly even during updates. Though a few experience occasional challenges with cloud access and server slowness, it generally maintains good uptime and doesn't strain system resources. Some describe it as a mixed experience but, overall, it remains a stable choice with high reliability ratings.

Usage of Webroot Business Endpoint Protection ranges from one year to as long as thirty years.

Webroot Business Endpoint Protection's standout features include its lightweight design, powerful cloud console, ease of deployment, AI functionality, superior performance, and low resource usage. Users value its web interface, effective endpoint security, and transparency in pricing. The platform offers automatic updates, minimal performance impact, and easy policy management, making it a top choice for maintaining protection and affordability. Its integration capabilities and efficient scanning enhance its appeal.

Users advise others to deploy two-factor authentication, explore Webroot alongside existing systems, and provide managerial clients access to consoles. They find setup easy with some missing features like reporting. Webroot is great for basic needs, but they suggest considering advanced protections for severe threats. Opinions vary from positive to some concerns after Carbonite's acquisition. Webroot suits small businesses but may need enhancements for broader security challenges.

<p>Webroot Business Endpoint Protection offers powerful cloud-based management and AI functionalities that ensure comprehensive endpoint security.</p>

<p>It is renowned for being lightweight, not consuming significant workstation resources, therefore not slowing down the systems while providing effective protection.</p>

<p>The installation process is straightforward, making it easy for users to set up and start protection quickly.</p>

<p>Webroot Business Endpoint Protection includes features like traffic security monitoring and strong ransomware protection, enhancing overall network safety.</p>

<p>It has shown scalability without issues, accommodating growth smoothly and effectively for various organizations.</p>

Webroot Business Endpoint Protection scales efficiently, with users adding licenses as they grow. Feedback indicates easy expansion for thousands of users without complications. Deploying and maintaining requires minimal resources. Users have reported no trouble with its scalability, making it highly adaptable and suitable for various organization sizes. The solution's scalability is rated highly, confirming its capability to support significant user bases effectively.

Webroot Business Endpoint Protection needs improvements in false positive reduction, faster connections, granular file scanning, and reporting features. Users request upgrades in threat management, interface design, and tech support. Better detection, prevention against ransomware, real-time analytics, and advanced threat control are desired. The system should enhance backups, DNS support, and overall threat capability. The interface speed is a concern, and there is a need for more intuitive setup, better customer support, and clear reporting tools.

Webroot Business Endpoint Protection is utilized by managed service providers and businesses for endpoint security across servers, workstations, and mobile devices. It integrates with Active Directory policies for site monitoring and is deployed as an antivirus and firewall solution. Users appreciate its cloud management capabilities for threat mitigation, malware prevention, and mobile security, with features like remote wipe and location tracking. They often combine it with other security components for enhanced protective layers.

Webroot Business Endpoint Protection enhances support operations, provides threat alerts, simplifies endpoint management, and protects against attacks. Companies enjoy seamless malware protection with no user impact, and customer complaints of infections decrease. Profile generation for business groups eases management of numerous endpoints. Cost-effective integration with RMM and easy-to-use interface facilitate deployment. Organizations benefit from managed antivirus offerings that are lightweight and affordable, with added DNS functionality for user access control.

Users evaluated Sophos, Trend, Symantec, Kaspersky, Norton, AVG, BitDefender, ESET NOD32, and Komodo. Sophos appeared commonly mentioned alongside Webroot Business Endpoint Protection. Users valued comparisons based on support, management, and functionality. Webroot was favored for integration with RMM solutions and deployment options. Some experienced issues with performance on older machines. However, despite evaluating alternatives, Webroot appeared favored for its comprehensive options.

Cynet is preferred for its simplicity, efficiency, transparency, ease of maintenance, and recognized advantages over previous security solutions.

Cynet simplifies IT deployment with quick installations, minimal personnel, and easy maintenance supported by regular updates and documentation.

3.0

{"quote":"I assign the task to our support staff and engineering team, typically involving one or two people who are system engineers or network administrators.","quality_score":"7","sentiment_score":"5"}

{"quote":"I'd rate the solution nine out of ten.","score":"7"}

{"quote":"I would recommend Cynet to others, though I note that the onboarding process might be rocky as they figure out their approach with managed service partners.","score":"8"}

Cynet users predominantly choose Public Cloud for deployment, with Hybrid Cloud and On-premises also popular, but fewer select Private Cloud.

{"quote":"Their support for issues related to the portal or feature problems isn't great.","quality_score":"7","sentiment_score":"3"}

{"quote":"The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.","quality_score":"8","sentiment_score":"9"}

7.5

7.589085

Cynet provides highly rated 24/7 responsive support, with excellent SOC integration, though portal and feature support needs improvement.

Cynet's setup is quick, user-friendly, and requires minimal resources, though specific configurations may pose challenges for some.

Cynet provides endpoint protection and threat detection, offering comprehensive security solutions for diverse environments, including real-time monitoring and response.

8

Cynet offers user-friendly, scalable security with automated features, 24/7 support, and comprehensive ransomware and malware protection for all teams.

Cynet offers scalable security solutions across industries, supporting diverse environments with ease of expansion and seamless onboarding.

Cynet is praised for its effective threat prevention, ease of use, and value, especially for organizations without in-house security expertise.

6.75

Cynet needs improvements in mobile support, reporting, integrations, incident visibility, and support infrastructure, especially in Asia.

Cynet offers budget-friendly pricing with comprehensive security components, costing between $18,000 and $28,000 annually, plus per license fees.

{"quote":"Their SOC side support, when a threat is detected, is excellent.","score":"9"}

{"quote":"Their support for issues related to the portal or feature problems isn't great.","score":"6"}

Cynet usage duration by individuals varies widely, spanning periods from a few months to several years.

Organizations report positive ROI from Cynet, enhancing cybersecurity and preventing viruses, with immediate threat mitigation observed post-deployment.

Cynet excelled in endpoint protection due to CyOps support, integration ease, and comprehensive features, attracting partnerships and confidence.

Cynet is highly reliable and stable, with consistent high ratings for efficiency and minimal resource usage compared to alternatives.

{"quote":"There are many changes happening on their back end as they pivot to a managed service partner channel, which affects the administrator interface.","score":"7"}

{"quote":"Cynet is very scalable.","score":"8"}

{"quote":"Their onboarding support is another area that needs improvement.","score":"7"}

{"quote":"There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.","score":"10"}