{"quote":"The application could potentially be more open-source, allowing integration with more solutions.","score":"9"}

{"quote":"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application.","score":"8"}

{"quote":"The user interface was intuitive, and the product integrated well with other applications like Outlook and Salesforce, enabling easy document indexing and access.","score":"8"}

{"quote":"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them.","score":"10"}

{"quote":"Hyland OnBase offered robust system features ranging from configuring indexing fields to building auto-import routines for regular file imports.","score":"9"}

Users transitioned from various systems before adopting Hyland OnBase. Some moved from a paper-based system to imaging or relied on shared drives. Others previously utilized OpenText Documentum, FileNet, SharePoint, Perceptive Content, and knowledge tree. OpenText Documentum, a Java-based tool, was employed for manufacturing, whereas Hyland OnBase, based on a .NET framework, was selected for its flexibility and lower cost compared to other ECM options.

<p>Hyland OnBase should have BPM capabilities to stay competitive with other tools offering this feature.</p><p>Pricing model is expensive, especially in Latin America, and should consider region-based pricing.</p><p>Training for Hyland OnBase is more extensive than expected due to the complexity of the system.</p><p>There is a need for OCR functionality to manage duplicates effectively.</p><p>Migration and initial setup process for Hyland OnBase is difficult.</p>

Hyland OnBase offers a modular pricing model with various license types, including concurrent and individual licenses. Costs can range around $4,500 to $5,000 monthly for licenses, with potential additional fees for incremental implementations. The solution is perceived as expensive, particularly in Latin America, but is seen as a worthwhile investment for its configuration-based ECM standards. Regional pricing variations are suggested by users, and enterprise licenses provide extensive user access.

<p>Hyland OnBase surpasses its competitors by offering seamless integration capabilities, robust document management, and powerful workflow automation, which enhance operational efficiency and streamline business processes without compromising security.</p>

Hyland OnBase customer service receives varying feedback. Some highlight excellent available support, even on holidays, while others note that assistance might require pressure. There are additional costs for premium help, and navigating to find the right support can be cumbersome. Although satisfied with issue handling, some report slow ticket resolution. Users working directly with vendors like Fiserv experience helpful support, though managing databases can present challenges. Legal processes may hinder complex requests like stored procedures.

Hyland OnBase's initial setup varies in complexity based on project scope. Many find it straightforward and quick, taking days to a few weeks, while others encounter challenges. Legacy technology can complicate upgrades. Some organizations manage efficiently with integrated components, yet others need vendor support for custom solutions. Deployment time can range from overnight to several months depending on requirements. Teams engaged in different roles ensure smooth installations, but some complex projects require extended timeframes.

Users advise others to have knowledgeable team members with business and technical skills, start with simple solutions, and gradually increase complexity. They emphasize understanding business requirements and recommend training multiple administrators to prevent dependency on a single person. OnBase's features are praised for compliance, security, and strategic cost-saving. Users highlight the smooth transition to cloud-based management and the importance of configurations over complex customizations, ultimately valuing its robust functionality and integration capabilities.

Hyland OnBase implementation involves collaboration with partners and vendors. Internal teams often work with partners, while some rely on vendor teams, gaining an eight rating for their efforts. Fiserv, acting as both vendor and reseller, plays a significant role, offering crucial insights and support throughout integration.

<p>Hyland OnBase is praised for its remarkable stability and ability to grow both horizontally and vertically.</p>
<p>It offers robust data security, including restricted access to sensitive documents and comprehensive audit trails for document tracking.</p>
<p>The retention module efficiently handles records by notifying users when documents are due for disposal.</p>
<p>Hyland OnBase offers excellent technical support available all year round.</p>
<p>It features high integrability and flexibility in operations.</p>

Most individuals are choosing on-premises deployment for Hyland OnBase, while a smaller group opts for private cloud.

Based on user feedback, Hyland OnBase's customer service and support are generally rated between 4 to 5 out of 5.

Hyland OnBase shows remarkable stability with minimal issues reported by users who utilize Hyland Global Services. Many find it a strong, reliable, and low-maintenance platform, comparable to a Windows application when proper hardware is available. Users emphasize its scalability, traceability, and data security. Some note that stability can be affected if installed on insufficient hardware, such as a laptop lacking adequate RAM, yet when configured correctly, it performs effectively without complications.

Hyland OnBase requires enhancements in user interface and modular complexity. The upgrade process is challenging, and migration is tedious. There is insufficient localization and OCR support for Arabic, and dashboards need improvement. Pricing should be more region-specific, and technical support needs faster turnaround. The training process is extensive, and integration with other solutions could be more seamless. Its search functionality lacks AI-driven suggestions, and workflow features, while powerful, are complicated.

Hyland OnBase offers significant flexibility, modularity, and integration capabilities, enabling users to create tailored solutions. It features a secure platform with audit trails, robust retention modules, and useful dashboards. Its codeless, low-code environment supports complex processes and content management, offering stability and scalability. Users praise its intuitive user interface and seamless integration with applications like Outlook and Salesforce. Despite its flexibility, excessive keyword use can affect performance. Stable support is available continuously.

Hyland OnBase is used for document and content management, HR documentation archiving, record digitization, workflows, and online forms. Organizations utilize it for financial data safety, healthcare applications like MRM and ROI, and linking with DocuSign. It serves as an enterprise document storage utility, handling member documents, system reports, checks, and supporting workflow modules, including accounts payable. Companies employ both cloud and on-premises deployments, particularly preferring the latter for financial security.

Hyland OnBase has been used for a duration ranging from six months to over 12 years.

Hyland OnBase demonstrates strong scalability, supporting growth both horizontally and vertically. Users report seamless expansion, accommodating increased user numbers and document volumes effectively. Suitable for large enterprises, it facilitates easy scalability, allowing significant numbers of users and extensive document management. Its architecture supports horizontal scaling for growing businesses, while license flexibility accommodates a broad user base without exceeding limits. Many users consistently experience its capability for scalable, efficient performance in varied organizational settings.

Hyland OnBase enhances pipeline management, sales workflow, and reports. It streamlines content-based and automates business processes. Low-code development enables custom applications without technical teams. Improved dashboards aid organizations. Real-time information integration boosts connectivity. Document automation benefits finance and banking. Front-end customer onboarding streamlines document handling and approval, enhancing audit traceability.

FortiGate setup takes minutes to days, needing 1-3 engineers; configuration uses GUI and command line, with available support.

They chose FortiGate over others for better security, pricing, and support, addressing deficiencies found in competitors.

FortiGate Next Generation Firewall setup is generally easy, but complexity and deployment time vary with network architecture.

Most FortiGate NGFW users prefer On-premises deployment, with fewer opting for Hybrid Cloud and least for Public Cloud.

{"quote":"I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection.","quality_score":"8","sentiment_score":"4"}

FortiGate support is praised for simplicity and knowledge but criticized for occasional delays and complexity in issue resolution.

{"quote":"The licensing cost is approximately thirteen thousand.","quality_score":"7","sentiment_score":"5"}

{"quote":"I would like to see AI capabilities in the future.","score":"7"}

FortiGate Next Generation Firewall provides comprehensive network protection and threat mitigation for midsize enterprises with various advanced security features.

{"quote":"The firewall and VPN features are the most valuable in protecting our customers' networks.","quality_score":"10","sentiment_score":"10"}

7.589

FortiGate Next Generation Firewall provides strong scalability for businesses of all sizes, though feedback varies at higher levels.

FortiGate Firewall offers user-friendly interface, strong security, seamless integration, high performance, and competitive pricing with SD-WAN and threat detection.

Consider engineers, budget, Proof of Concept, scalability, and training; FortiGate praised for security, with AI enhancements desired.

FortiGate Next Generation Firewall requires improvements in pricing, integration, interface, support, scalability, compatibility, and security features.

FortiGate's robust security features often justify its cost, with users citing positive ROI and effectiveness when paired with FortiGuard.

{"quote":"We do not use FortiGate support directly; we must use distributor support.","score":"7"}

FortiGate NGFW has been used by users for varying periods, from under a year to 15 years.

FortiGate is stable and effective, especially with newer updates, despite minor issues in earlier versions and firmware.

FortiGate offers competitive pricing with varied costs for features, licensing, and support, seen as valuable despite higher expenses.

FortiGate enhances security and connectivity with efficient management, cost savings, and user-friendly features surpassing Cisco's interface.

{"quote":"The licensing cost is approximately thirteen thousand.","score":"8"}

FortiGate Next Generation Firewall was chosen for its user-friendly interface, robust hardware, and strong technology despite higher cost.

{"quote":"The pricing of FortiGate Next Generation Firewall is competitive.","score":"9"}

<p>FortiGate Next Generation Firewall (NGFW) is easy to set up and configure, offering good scalability and performance in securing remote site connections. It provides comprehensive security features such as IPS, application control, SD-WAN, and VPN. Despite high ROI, its technical support is inadequate, and pricing is steep. Enhancements are needed in threat intelligence, load balancing, and vulnerability management, while improvements in IPS protection and licensing flexibility could better address customers' needs.</p>

{"quote":"I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection.","score":"8"}

{"quote":"The stability of the product is also appreciated.","score":"8"}

{"quote":"The firewall and VPN features are the most valuable in protecting our customers' networks.","score":"10"}

They used Check Point, Palo Alto, Cisco, Watchguard, PFsense, Sophos, SonicWall, and Cyberoam before FortiGate Next Generation Firewall. Considerations included support availability, manageability, and performance. FortiGate offered better security technology and fabric than SonicWall, was more cost-effective than Cisco, had superior intrusion detection compared to Cyberoam, but had less stability than Palo Alto. Check Point security effectiveness was noted as superior by some.

FortiGate Next Generation Firewall is perceived as a competitively priced, albeit expensive, solution with annual and multi-year licensing options. While it offers reasonable value compared to top-tier brands like Cisco and Palo Alto, its licensing and additional features like FortiManager or FortiAnalyzer can increase costs. Pricing varies by model and support level, with smaller packages being viewed as affordable. Users emphasize the importance of contract support choices and note significant regional price discrepancies.

<p>Technical support is not helpful and often has poor response times.</p><p>There are stability issues and frequent hang-ups.</p><p>There is a lack of integration options and user-friendly deployments.</p><p>The pricing is high, and the licensing model needs improvement.</p><p>Vulnerability management and protection features like IPS/IDS need enhancement.</p>

FortiGate Next Generation Firewall (NGFW) surpasses its competitors by offering superior threat intelligence, robust application control, and integrated security services, ensuring unrivaled protection and performance efficiency for modern network environments.

The implementation for FortiGate Next Generation Firewall typically involves one to three engineers. Deployment time varies, taking minutes to several days, influenced by client requirements and network conditions. Maintenance usually requires one to three people. External consultants or vendors often assist in setup, while some organizations handle it in-house. Factors like stock availability and project specifics affect timelines. Configuration and maintenance are user-friendly, utilizing both GUI and command line, often supported by experienced partners.

FortiGate NGFW's initial setup is largely characterized by simplicity and user-friendliness. Many users report it as easy and straightforward, taking a day or a few hours depending on requirements. Deployment times vary, spanning from a few hours to several weeks based on project scale and user expertise. Customer requirements and network architecture play a significant role. Some require external vendor assistance, yet most find ease in configuration even with minimal prior experience. FortiGate NGFW is often rated highly for setup ease.

Customer service and support for FortiGate Next Generation Firewall receive mostly positive feedback. Many find the team responsive, knowledgeable, and helpful, with prompt communication and 24/7 availability. However, some users experience delays, particularly in specific regions, and suggest improvements in response times and technical knowledge. Fortinet's technical support is generally well-regarded, but opinions vary, with some finding it satisfactory and others desiring faster or more efficient assistance.

The majority utilize FortiGate Next Generation Firewall (NGFW) in on-premises environments, with users regularly selecting this model. A smaller group opts for hybrid cloud deployment, reflecting their diverse infrastructural requirements, while public cloud usage is minimal. The preference indicates a strong inclination towards having NGFW integrated within on-site systems, with hybrid setups appreciated for specific needs, allowing flexibility across different computing environments.

<p>FortiGate Next Generation Firewall is known for its easy setup and simple configuration.</p>
<p>FortiGate Next Generation Firewall offers high scalability and performance, especially in securing networks and connecting remote sites.</p>
<p>FortiGate Next Generation Firewall provides comprehensive security solutions, which include advanced features like IPS, application control, and integrated security measures.</p>
<p>FortiGate Next Generation Firewall supports a wide range of ready-to-use products with quick delivery times, typically between two to four weeks.</p>
<p>FortiGate Next Generation Firewall frequently updates its firmware to address vulnerabilities, ensuring high ROI and robust threat detection capabilities.</p>

FortiGate Next Generation Firewall is perceived as expensive by many, affecting its ROI for general use cases. However, users who align its capabilities with strategic needs acknowledge its value, noting substantial returns in security effectiveness and high ROI potential, especially with FortiGuard integration. Some users mention realizing nearly 100% ROI when integrating it with global-level threat intelligence, whereas others plan to increase its usage to see better returns in the future.

FortiGate Next Generation Firewall (NGFW) customer service and support is frequently rated between 3.5 and 5 out of 5.

Users advise others to conduct a Proof of Concept, ensure proper budget allocation, and assess company size and requirements. FortiGate Next Generation Firewall should be compared with other vendors like Cisco and Palo Alto for large environments. Technical support with FortiCare is recommended. Advanced features like SD-WAN are encouraged, while users seek improved AI capabilities. Familiarity with FortiGate is key. Overall, the product is praised for its stability, scalability, and security features, with ratings often ranging from eight to ten.

Licensing and pricing of FortiGate Next Generation Firewall (NGFW) need improvement as they are costly. Security vulnerabilities in FortiOS require enhancement. User-friendliness of the GUI and integration with third-party solutions could be improved. Customer support is often delayed and the scalability for large environments is limited. Memory management issues occur frequently. The VPN features should be expanded, and password management could be more convenient. Management of SD-WAN needs further development.

FortiGate Next Generation Firewall's most notable features include seamless updates, user-friendly interface, excellent technical support, integration capabilities, SD-WAN, IPS, application control, robust reporting, flexible configuration, wide feature range, threat detection, responsive firmware upgrades, and strong security management. Users appreciate its easy operation, reliable performance, cost efficiency compared to competitors, and comprehensive security solutions. FortiGate stands out for its market presence and ability to enhance network security with minimal complexity.

FortiGate Next Generation Firewall is widely praised for its stability, with ratings typically around eight to nine out of ten due to consistent performance and reliability. Issues were noted with older versions, but recent updates have resolved these. Some challenges are experienced with specific features like logs and VPN functions. Stability can also depend on the operational team's expertise. Users find it reliable, supporting high availability and being suitable for larger-scale implementations.

FortiGate Next Generation Firewall (NGFW) is used primarily for perimeter security, VPN access, SD-WAN connectivity, and internal LAN segmentation. It secures multiple network layers with features like IPS, antivirus, web filtering, and application filtering. Organizations rely on it for remote connectivity, threat protection, internal data center security, and branch networking. The tool integrates with FortiManager and FortiAnalyzer and offers advanced threat mitigation and network monitoring capabilities for mid-size and large enterprises.

Organizations secure networks and connect remote sites effectively with FortiGate Next Generation Firewall. It provides user-friendly management with a graphical interface, surpassing older systems. URL filtering, IPS, and SSL encryption enhance security measures. The integrated FortiGuard subscription offers threat intelligence and protection against malware. Organizations experience better savings, reduced security costs, and effective network protection through firewall and VPN capabilities. These benefits contribute to comprehensive security and simplified platform management.

Users have been using FortiGate Next Generation Firewall (NGFW) for a range of less than a year to 15 years.

Users evaluated Microsoft Office, Cisco, Barracuda, Sophos, Palo Alto, Symantec, SonicWall, Check Point, and WatchGuard. Microsoft, Cisco, Sophos, and Palo Alto were commonly compared. Sophos and WatchGuard were considered earlier. Others noted Palo Alto and Check Point were evaluated. FortiGate's pricing influenced several decisions. Cisco was noted for its enterprise-grade capabilities. FortiGate's user-friendly interface and comprehensive networking options were highlighted. Budget constraints affected choices between Palo Alto, Sophos, and FortiGate.

FortiGate Next Generation Firewall is considered highly scalable. Users report that it supports diverse business sizes, from small to enterprise-level, accommodating tens to thousands of users. Scalability ratings primarily range from eight to ten out of ten, despite some specific limitations. FortiGate's user-friendly features like VDOMs enhance scalability, although cost adjustments might be necessary for larger setups. Users consistently emphasize the flexibility in scaling.

Users chose FortiGate NGFW for its robust technology, affordability, and superior integration over Cisco, Sophos, Palo Alto, and Check Point.

Users considered alternatives like Cisco, Sophos, Palo Alto, Check Point, SonicWall, Cyberoam, Barracuda, Microsoft Office, and WatchGuard. FortiGate NGFW was chosen for its stability, user-friendly interface, comprehensive networking infrastructure, better pricing, and performance. It excelled in security capabilities compared to Check Point and SonicWall. However, some found FortiGate NGFW costlier than Sophos and lacked features like Palo Alto's application identification. Some users reevaluated due to expiring licenses.

SolarWinds was chosen over others for monitoring due to speed, despite security concerns preventing open source software use.

SolarWinds Network Device Monitor is usually managed internally, but cloud transitions demand simplified account management and administrator involvement.

SolarWinds Network Device Monitor is scalable, efficiently managing users and devices, with high ratings and potential for expansion.

{"quote":"It would be beneficial if SolarWinds incorporated AI to monitor device behavior, create baselines, and alert on deviations.","score":"9"}

7.833333333333333

{"quote":"The solution lacks in performance monitoring.","quality_score":"7","sentiment_score":"2"}

{"quote":"SolarWinds Network Device Monitor collects NetFlow logs and allows us to identify the top ten network talkers regarding bandwidth usage.","quality_score":"7","sentiment_score":"7"}

6.85

SolarWinds Network Device Monitor helps organizations manage network performance, detect outages, and optimize compliance with real-time monitoring.

7.5

SolarWinds Network Device Monitor's customer service is well-regarded for effectiveness, with ratings averaging 7-8 out of 10.

{"quote":"Since our devices are spread out across the world, we can see the status of these devices without having to send someone physically to a remote location, which saves money.","quality_score":"10","sentiment_score":"9"}

SolarWinds setup is generally easy, rated highly for simplicity, though time varies with complexity and device quantity.

Most organizations deploy SolarWinds Network Device Monitor on-premises, while fewer use hybrid or private cloud models.

SolarWinds Network Device Monitor offers precise monitoring, customizable alerts, and user-friendly tools for efficient network issue resolution and troubleshooting.

7.589094

Users value SolarWinds Network Device Monitor for its stability and insights, suggesting improvements and dedicated maintenance despite complexity.

SolarWinds needs improved integrations, security, user-friendliness, pricing, setup, and features like mobile access, AI, mapping, and support.

SolarWinds Network Device Monitor is reliable and stable, with minor resource concerns, improved performance, and few crashes when configured correctly.

Users favored SolarWinds for local support, dismissing Zabbix and Nagios over concerns while eyeing future options beyond current licenses.

SolarWinds Network Device Monitor is utilized by users for periods ranging from one to ten years.

{"quote":"There is no AI integration, which would be beneficial for baseline monitoring and alerting on behavioral deviations.","score":"10"}

{"quote":"For larger environments, ensuring the system is correctly sized at the start is essential to avoid stability problems.","score":"9"}

{"quote":"Although it identifies that everything is operating correctly across silos, it fails to demonstrate where a problem might be occurring within the service path.","score":"9"}

{"quote":"Stability has not been an issue because the number of devices is not that many.","score":"7"}

{"quote":"The solution lacks in performance monitoring.","score":"8"}

SolarWinds Network Device Monitor is considered costly with varied licensing, reaching up to $80,000, despite minimal deployment manpower.