{"quote":"For large scalability, considering a SaaS offering in a cloud would be more scalable compared to on-premises deployment.","score":"9"}

{"quote":"SolarWinds has a premium cost associated with it.","score":"8"}

{"quote":"The more devices you add, the more expensive the licenses become.","score":"9"}

{"quote":"The network discovery capability is helpful, even if it sometimes requires manual adjustments.","score":7}

{"quote":"It excels by categorizing information across multiple silo domains such as device monitoring and NetFlow.","score":8}

{"quote":"It is also beneficial for near real-time monitoring, letting us know if something is not right.","score":10}

{"quote":"SolarWinds is flexible and works with multiple vendor devices.","score":9}

<p>SolarWinds Network Device Monitor proactively notifies users of issues and is quick to deploy with straightforward setup. It flexibly monitors data movement across various networks and supports multiple vendor devices, though integration with tools like ServiceNow could improve. While lacking AI-powered resolutions and robust security, its device monitoring and alert functionalities are valuable. The tool would benefit from more customization options and reduced pricing for better accessibility.</p>

<p>Integration with tools like ServiceNow and Excel can be improved.</p><p>Security concerns are prompting a move away from SolarWinds Network Device Monitor.</p><p>It could be more customizable and less expensive.</p><p>Initial setup can be complex and time-consuming.</p><p>Provides a lack of granularity compared to other monitoring tools.</p>

Previously, users had experience with ManageEngine OpManager, Check Point, PRTG, and Zabbix. They switched to SolarWinds Network Device Monitor for better monitoring. OpManager showed comparable data but took longer on average. They chose SolarWinds for security and licensing from a known provider. It also delivered faster response times, surpassing PRTG and Zabbix. They encountered various products, including open-source ones, but prioritized security and licensing.

Enterprise buyers find SolarWinds Network Device Monitor offers a mix of cost perspectives. While some users find its pricing reasonable, many view it as expensive, especially when adding more devices. Annual and perpetual licensing options are available, with some users reporting costs from $20,000 to $25,000 for renewals, and overall investments reaching $80,000. Despite being considered costly compared to alternatives, the product's installation and deployment require minimal manpower, making it viable for enterprises.

SolarWinds Network Device Monitor surpasses its competitors by offering real-time monitoring, user-friendly dashboards, and customizable alerts, providing comprehensive insights and enhancing network reliability for organizations of all sizes.

Customer service and support for SolarWinds Network Device Monitor is generally positive, with many noting responsiveness and helpful feedback. While some report delayed responses or lack of SLA clarity, others find support unnecessary due to ease of use. Satisfaction levels vary, with ratings often between seven and eight out of ten. Users appreciate the detailed information provided for decision-making and network management. Some highlight the benefit of India-based support for quick resolutions.

Numerous teams manage the implementation of SolarWinds Network Device Monitor internally, relying on administrators without external consultants. Some groups transition from on-premise to cloud accounts, encountering access challenges. While some departments use integrators, others deploy with their own staff. Deployment typically involves two people and takes about a day.

Some users found SolarWinds Network Device Monitor's initial setup straightforward and quick, taking a few hours to a few days. It requires IT skills but is manageable for beginners. Others reported a bit of complexity and longer deployment times, with a need for fine-tuning. Setup experiences varied based on familiarity with networking and resources available, such as deployment teams or engineers. Despite some complexity, many rated the ease relatively high.

The customer service and support of SolarWinds Network Device Monitor is generally rated positively, with a score ranging from 5 to 7 out of 10.

Users advise others to allocate dedicated resources and training for effective use of SolarWinds Network Device Monitor. They recommend setting up specific device tracking, but note that dashboard complexity can grow with larger networks. They appreciate real-time alerts and suggest incorporating AI for enhanced monitoring. Users find SolarWinds customizable with a need for improved graphical displays and email alerts. It's recommended for various industries; overall ratings are mostly between seven and nine out of ten.

SolarWinds Network Device Monitor is predominantly used in on-premises deployment models according to feedback. Users frequently favor this approach, indicating reliability and control over the setup. A smaller portion opts for hybrid cloud configurations, integrating elements of both on-premises and cloud solutions, while some employ private cloud models. Despite the prevalence of on-premises usage, variations in deployment like hybrid and private cloud suggest adaptability to different organizational needs.

SolarWinds Network Device Monitor is noted for being stable and reliable by users. Most users face minimal issues, citing factors like infrastructure and configuration affecting stability. Occasional bugs are mentioned, with a typical stability rating around eight out of ten. High resource usage is sometimes observed. Stability can vary based on usage, particularly with overloaded servers. Ensuring appropriate system sizing is crucial, especially in larger environments, to maintain consistent performance.

Valuable features of SolarWinds Network Device Monitor include accurate issue identification, cloud workload monitoring, user-friendly dashboards, flexible network monitoring, customizable alert thresholds, real-time link monitoring, proactive alerts, device utilization visibility, seamless interface integration, and comprehensive network performance views. Users appreciate the ability to auto-discover devices, manually add unsupported ones, configure thresholds for effective troubleshooting, utilize robust reporting capabilities, and optimize bandwidth. The tool also supports various vendor devices and categorizes across multiple domains.

<p>SolarWinds Network Device Monitor proactively identifies issues, often before users become aware of them.</p>
<p>Deployment of SolarWinds Network Device Monitor is quick and the setup process is straightforward.</p>
<p>Flexibility and comprehensive monitoring capabilities are key strengths of SolarWinds Network Device Monitor, which is particularly useful for tracking data movement across networks and devices.</p>
<p>Alerting functionalities of SolarWinds Network Device Monitor enable timely notifications during off-hours if there are any disruptions, ensuring swift issue resolution.</p>
<p>SolarWinds Network Device Monitor supports multiple vendor devices, showcasing its adaptability in varied networking environments.</p>

Organizations utilize SolarWinds Network Device Monitor for infrastructure monitoring, detecting outages, and assessing performance. They manage network configurations, monitor IPs, analyze network components, and track network connectivity. The tool supports cloud workload management, SNMP, WMI, and industrial equipment monitoring. Real-time alerts and utilization graphs are used for troubleshooting. Some also leverage it for proof-of-concept projects and reporting. The platform helps manage switches, telephones, Wi-Fi access points, and provides IP address allocation and management.

SolarWinds Network Device Monitor requires enhanced integration with tools like ServiceNow and Excel. Event correlation, security, and user-friendliness need refinement. There is a demand for mobile version access and improved reporting capabilities. Users face challenges with pricing, performance, and dashboard complexity as networks grow. The need for customization, visibility, and AI-powered features was identified. Overall, improved support, functionality, and feature completeness would enhance the user experience.

People have been using SolarWinds Network Device Monitor for a range of one to ten years.

SolarWinds Network Device Monitor is recognized for its scalability, accommodating various user numbers from different organizations. Many users successfully handle extensive device monitoring and user additions. It supports initiatives for increased future usage, scaling needs aligned with growing customer demands. Businesses report effective capacity management and the ability to implement various models, achieving high satisfaction ratings for its expansion potential across diverse applications, with some considering SaaS solutions for enhanced scalability.

Users evaluated solutions like Datadog and ThousandEyes, although ThousandEyes isn’t comparable. Zabbix and Nagios, being open source, are unsuitable for those needing licensed services. Local and online support initially favored SolarWinds Network Device Monitor. Some are considering alternatives for growth, requiring usability and service quality. There's low probability for continued licensing, and performance monitoring needs spark interest in other options.

Organizations transitioned to IBM FileNet for advanced integration and compliance, moving from various ECM systems and manual processes.

IBM FileNet implementation experiences vary; success hinges on clear deliverables, qualified partners, and effective coordination between hardware and software teams.

IBM FileNet is favored for on-premises deployment, offering enhanced control, security, and compatibility with existing infrastructure.

IBM FileNet support is praised for responsiveness and professionalism but faces challenges with time zones and complex issues.

IBM FileNet setup is complex; experience or guidance eases installation, especially for integration and organizational needs.

{"quote":"We pay annually for the license and do not have concrete metrics yet.","quality_score":5,"sentiment_score":3}

IBM FileNet is used for document management, workflow automation, and enhancing collaboration across various sectors like finance and healthcare.

{"quote":"FileNet is more suitable for large enterprises that need robust solutions.","score":"9"}

{"quote":"It is difficult for small companies due to the high cost.","score":"8"}

IBM FileNet users seek improved cloud integration, enhanced UI, better analytics, easier system integration, and more efficient administration tools.

{"quote":"The response time and resolution of issues by technical support need improvement.","quality_score":"8","sentiment_score":"2"}

IBM FileNet offers robust scalability for diverse use cases, supporting seamless integration, cloud expansion, and high availability features.

{"quote":"IBM FileNet supports our document management and compliance processes.","quality_score":"8","sentiment_score":"9"}

5.833333333333333

IBM FileNet excels in scalability, document management, integration, and automation, offering strong security and enterprise search functionalities.

Researching needs, vendor reliability, support, and expertise is vital when considering IBM FileNet for scalable, stable ECM tasks.

7.589064

3.85

IBM FileNet enhances training efficiency, workload capacity, reduces errors, cuts costs, and improves productivity with varied ROI for users.

IBM FileNet has been utilized by users for varying durations, from one year to over two decades.

IBM FileNet is costly, with licensing, setup, and maintenance fees varying by organization size and user count.

IBM FileNet is stable and reliable, with minimal downtime, especially when properly configured, noting improvements in newer versions.

Users chose IBM FileNet for its stability, integration, support, and adaptability, preferring it over other costly and less robust options.

IBM FileNet enhances efficiency by centralizing storage, reducing costs, increasing productivity, and improving compliance through secure document management.

{"quote":"Earlier, it was not up to the mark, but it has improved.","score":"7"}

{"quote":"The product-level support is better now than before.","score":"8"}

{"quote":"We pay annually for the license and do not have concrete metrics yet.","score":"7"}

{"quote":"The price is high, with yearly subscriptions increasing day by day.","score":"9"}

{"quote":"The integration process can be complex, particularly with new patches or updates.","score":"8"}

{"quote":"The response time and resolution of issues by technical support need improvement.","score":"9"}

{"quote":"These basic features are essential for our content-centric tasks.","score":"7"}

{"quote":"The main features we find impactful are the workflow and document management along with FileNet file stores.","score":"9"}

<p>IBM FileNet is a stable and scalable solution for medium to large businesses, enhancing document management and workflow efficiency. It offers robust integrations with IBM products, supporting compliance and governance with secure access control. This improves customer service by enabling quicker document access. However, installation is complex, integration with other systems is challenging, support can be inadequate, pricing concerns exist, and training options are lacking, especially in the US. </p>

<p>IBM FileNet's installation and configuration processes are complex, requiring expert-level knowledge and experience.</p><p>Technical support response time and resolution of issues need improvement in IBM FileNet.</p><p>IBM FileNet lacks features for better integration with tools like Watson and containers, as well as cloud-based microservices.</p><p>Users find it difficult to integrate IBM FileNet with primary ERP systems like SAP S/4HANA.</p><p>Pricing for IBM FileNet can be high, and it often includes unnecessary features, leading to inefficiencies and additional costs.</p>

They previously utilized earlier versions of IBM FileNet and FileNet Image Services alongside multiple ECM systems such as OpenText and Documentum. Companies also evaluated SharePoint, Windows Network Drive, and developed custom in-house systems. There was a transition from FileNet Image Services to FileNet P8, seeking improved integration and compliance with new regulations. Some organizations did not have previous systems or relied on subcontracting before implementing their own installations of IBM FileNet.

<p>IBM FileNet surpasses its competitors by offering robust enterprise content management capabilities, seamless integration with existing IT infrastructure, advanced document imaging, and efficient workflow automation, ensuring enhanced operational efficiency and improved data governance for businesses.</p>

IBM FileNet is generally perceived as costly, especially due to high licensing fees which vary based on user numbers and processors. While some find the expense justified by its capabilities, smaller businesses might find it burdensome. Pricing can fluctuate depending on company size, negotiated agreements, and bundled solutions. Setup costs often exceed initial estimates, demanding careful planning. While discounts are possible, strategic cost management is crucial for enterprises to optimize their investment in FileNet solutions.

IBM's implementation team is noted for collaborating extensively on design, resulting in a stable architecture. Integration with CCM is streamlined, though manual steps are required. Both vendors and in-house teams handle deployments with varying experiences, emphasizing the importance of clear deliverables. Utilizing partners skilled in deployment is recommended. Some resources assist in development and installation, with coordination needed between hardware and software teams. Two-person teams often manage installation and configuration.

IBM FileNet's initial setup is often complex, especially for those without prior expertise. Many organizations find the process manageable with experienced personnel and guidance from IBM or partners. Factors such as architecture, integration, and application dependencies contribute to the complexity. Over time, improvements have simplified installation with newer versions offering smoother processes, yet challenges remain with compatibility and customization. Experienced teams report more straightforward installations, while novices may encounter difficulties.

IBM FileNet's customer service and support have mixed feedback. Many users appreciate the professional, responsive technical support and strong partnerships, while others find the response time and expertise lacking, particularly with database issues and in certain time zones. Premium support is valued for its effectiveness, though some experience frustrations with resolution delays. The user experiences vary significantly, with many reporting satisfaction and others noting room for improvement in terms of support consistency and knowledge.

IBM FileNet delivers significant benefits, including an 80% reduction in training time and a 30% increase in workload capacity. Productivity improves, operating costs decrease with digitization, and document retrieval becomes more efficient. Automation leads to savings in time and cost, reducing manual workload by 80%. Operating costs drop by 30% in some cases. Time-to-market accelerates, and ROI varies, often measured as high as 40%. Although expensive in regions like Colombia, it offers long-term value.

The customer service and support for IBM FileNet are generally regarded as neutral with an overall rating ranging from 3 to 5 out of 5.

Organizations consistently choose on-premises for their IBM FileNet deployment. This preference suggests a widespread inclination towards local system control and management. The uniformity across different entities highlights trust in the traditional on-premises approach, possibly due to perceived security, compliance, or integration advantages. Such a consistent choice may indicate reliance on robust internal infrastructures and a preference for maintaining comprehensive oversight over data and operational processes associated with IBM FileNet.

Users advise others to thoroughly research IBM FileNet and communicate with existing users to understand their experiences. They highlight the importance of using the platform to maximize its capabilities while ensuring robust vendor support and strategic alignment with business needs. Emphasizing its stability, scalability, and robust integration capabilities, users note the importance of planning, acknowledging IBM FileNet's potential to streamline workflows and improve automation though considering costs and regulatory compliance is critical.

IBM FileNet is consistently described as stable, with high availability and minimal downtime. There are occasional stability-related concerns during large-volume operations, especially with APIs, and memory management issues have been reported. Upgrades are generally seamless, and recent versions show improved reliability. While some face minor challenges, others maintain IBM FileNet's stability with proper infrastructure setup, benefiting from the platform's mature and secure nature. Stability ranks high for many users, and crashes are rare.

IBM FileNet requires improvements in hybrid cloud integration, user interface design, and integration with other solutions like SharePoint. Users desire better analytics, simplified deployment, and enhanced mobile capabilities. They find the interface unintuitive and seek more seamless integration with IBM products. Licensing costs are high, and documentation is seen as confusing. Users request more automation, enhanced search features, and improvements in technical support and training availability.

IBM FileNet's valuable elements include robustness, scalability, and accessibility. It excels in automation, content management, and records management. Organizations benefit from enterprise search, information governance, and integration capabilities. Stability, flexibility in process automation, and metadata management are notable. It provides secure, efficient storage, compliance support, and powerful workflow handling. High scalability supports massive documentation and content retrieval, making FileNet user-friendly for both large and mid-sized enterprises, ensuring streamlined document management and business process efficiency.

<p>IBM FileNet is praised for its stability and scalability, effectively supporting the needs of medium and large companies.</p>

<p>It enhances business processes through streamlined document management, storage, and retrieval capabilities, contributing to higher organizational productivity.</p>

<p>Interconnectivity with other IBM products prevents isolated applications, fostering an ecosystem where solutions are integrated seamlessly.</p>

<p>Compliance and governance are significantly improved, with robust security features complying with standards like PCI and HIPAA.</p>

<p>Extensive customer support and a robust API facilitate easy integration and business process automation, improving response times and service delivery.</p>

IBM FileNet is primarily used for document management, workflow automation, and digital content storage. Organizations leverage it to streamline document handling, automate business processes, enhance collaboration, and secure document archiving. It supports tasks such as records retention, compliance, data sharing, and reduces manual processing time. Many diverse industries, including government, healthcare, finance, and insurance, benefit from its capabilities by transitioning to paperless operations and integrating with other IBM tools.

Users report having used IBM FileNet for a range of one to over twenty years.

Users considered several alternatives to IBM FileNet, such as Documentum, SharePoint, OpenText, Oracle, and Microsoft. Document stability, compatibility with existing systems, and strong brand support influenced their choice. Organizations valued good integration, long-term reliability, and vendor support. Evaluations involved extensive research, peer recommendations, cost considerations, and performance testing. Decision timelines varied from months to over a year. Concerns about future scalability, ease of migration, and high availability shaped their decisions.

IBM FileNet exhibits exceptional scalability capabilities, accommodating a broad range of users and data without performance issues. Leveraging its infrastructure correctly aids vertical and horizontal scale, making it suitable for diverse enterprise settings. Many users experienced significant improvements and attributed performance boosts to its scalable architecture. The system is praised for handling extensive documents and multiple users effectively, benefiting from modern technological integrations like Kubernetes and containerization, ensuring robust scalability in various environments.

IBM FileNet enhances enterprise management by consolidating documents, streamlining workflows, and supporting automation. It improves access and retrieval speed, leading to increased productivity and reduced costs. Paper usage decreases as organizations digitize content and implement compliance standards. Users benefit from centralized content management and integration with external systems. Document indexing and search capabilities boost efficiency. Overall, organizations experience significant improvements in business processes, compliance, and decision-making.

PagerDuty Operations Cloud was chosen over various tools for better control, flexibility, ease of integration, and cost-efficiency.

PagerDuty Operations Cloud supports seamless integration and efficient alerts, despite some seeking alternatives for better tool compatibility.

PagerDuty Operations Cloud is predominantly deployed on Public Cloud, with fewer opting for Private Cloud or On-premises setups.

Users found PagerDuty Operations Cloud easy to set up, integrate, and manage, though advanced features require more expertise.

PagerDuty Operations Cloud optimizes alert management and on-call scheduling through integration with monitoring tools, enhancing operational efficiency.

PagerDuty Operations Cloud excels in scalability, integration, and management, though licensing costs may pose scaling challenges for enterprises.

PagerDuty Operations Cloud is highly rated for responsive, effective customer support, with most issues resolved swiftly under 24 hours.

8.166666666666666

{"quote":"The solution was expensive, but if all its features were utilized, it was considered worth the cost.","quality_score":"6","sentiment_score":"7"}

{"quote":"The setup is very straightforward, allowing users to be up and running within minutes.","quality_score":"7","sentiment_score":"8"}

{"quote":"The product was highly scalable, with no limits on the number of applications or event routing rules.","quality_score":"9","sentiment_score":"9"}

{"quote":"The solution has been 100% stable with no issues due to PagerDuty.","quality_score":"8","sentiment_score":"10"}

{"quote":"I'd rate the solution ten out of ten.","quality_score":"8","sentiment_score":"10"}

8.9046

PagerDuty Operations Cloud provides seamless incident management with integrations, automation, and user-friendly features, enhancing alert routing and communication.

Implement PagerDuty promptly, establish clear policies, engage in training, and ensure integration aligns with organizational needs and budget.

PagerDuty Operations Cloud offers flexible pricing, but costs can be high; users find it competitive and valuable.

PagerDuty users seek better time zone handling, UI intuitiveness, integration, automation, and efficient incident management with enhanced analytics.

PagerDuty Operations Cloud has been used by users for durations spanning from one month to 12 years.

PagerDuty Operations Cloud efficiently handles alerts, improves response times, reduces downtime, and enhances customer satisfaction and reliability.

{"quote":"Managing a large number of these became cumbersome, suggesting a need for a way to define everything in code.","score":"8"}