{"quote":"What you need to do in order to expand is very clear.","score":"9"}

{"quote":"Adding servers or storage to two servers is very easy.","score":"8"}

{"quote":"The scalability is very good.","score":"7"}

{"quote":"When we added shelves, the install took no time at all.","score":"7"}

{"quote":"For the moment, the scalability is good.","score":"8"}

{"quote":"It's very user-friendly in terms of scaling.","score":"8"}

{"quote":"We have just started a project to scale the solution as we need more capacity.","score":"7"}

{"quote":"We have two Alletras and they are sized for 100 TBs with current storage (with deduplication and compression) is maybe 50 TBs.","score":"8"}

{"quote":"I'm assuming we can just add more drives if we need to.","score":"7"}

{"quote":"A nice piece of Green Lake is adding cloud scalability without having to redo anything on-prem.","score":"9"}

{"quote":"The scalability is excellent.","score":"8"}

{"quote":"I would rate the scalability an eight out of ten.","score":"6"}

{"quote":"This product offers good scalability.","score":"7"}

{"quote":"Approximately 10-15 major customers are utilizing the product, with almost 400 plus servers.","score":"8"}

{"quote":"The product is scalable.","score":"7"}

{"quote":"The batteries, BIOS configuration, and power supply are much more stable than the previous models.","score":"9"}

{"quote":"We've had zero downtime.","score":"10"}

{"quote":"There's no issue adding additional shelving.","score":"8"}

{"quote":"The solution is fully scalable.","score":"9"}

{"quote":"We haven't had a single storage event since we put it into production.","score":"9"}

{"quote":"A drive may be going out since it's been so long; however, beyond that, which is expected, we haven't had any issues.","score":"8"}

{"quote":"The stability is incredible.","score":"8"}

{"quote":"It's been five years.","score":"6"}

{"quote":"The solution is stable and rock-solid.","score":"10"}

{"quote":"I'd like to have a more of a hands-off support solution - an HP technician replace option.","score":"7"}

{"quote":"It's very stable.","score":"8"}

{"quote":"The stability is very good.","score":"8"}

{"quote":"The stability is good; it's better than the industry standard.","score":"9"}

{"quote":"Nowadays, when we are having an issue, most of the time, we also have a solution.","score":"8"}

{"quote":"Half the time, I rang up, and the person said, 'I'm already looking at the logs. I found the problem.'","score":"10"}

{"quote":"I don't have to send logs in. They've already got the logs. It's already been analyzed.","score":"9"}

{"quote":"Sometimes we get an email saying that we are having an issue on a drive or something else even before we realize it.","score":"9"}

{"quote":"The support has slowed a little bit in terms of response times since HPE took over.","score":"6"}

{"quote":"It's always nice to have a more proactive experience on the support level.","score":"8"}

{"quote":"Half the time, they are telling them what the problem is.","score":"7"}

{"quote":"Thanks to the in-built reports, they get all the metrics.","score":"9"}

{"quote":"Technical support has always been brilliant.","score":"8"}

{"quote":"It seems to be robust, and since it's based on the Nimbe product line, it will be mature.","score":"8"}

{"quote":"No one touched it.","score":"6"}

{"quote":"When I do an upgrade, I can see the Nimble that I installed for the customer five years ago as it is.","score":"8"}

{"quote":"I have been working with HPE for six years.","score":"5"}

{"quote":"I've never needed to call support.","score":"8"}

{"quote":"I haven't had any issues or downtime.","score":"9"}

{"quote":"The stability, so far, has been good.","score":"7"}

{"quote":"We've only had two hours of downtime on one specific use case in all the years we have had it.","score":"8"}

{"quote":"The stability of Alletra is very good.","score":"9"}

{"quote":"It is definitely a much more stable product now.","score":"8"}

{"quote":"The solution is generally bulletproof with easy upgrades.","score":"8"}

{"quote":"Since then, it has become much more stable.","score":"8"}

{"quote":"We were early adopters, so we got to see some of the worst of Alletra.","score":"7"}

{"quote":"They just need to put their process documents in order.","score":"6"}

{"quote":"We've only had only one issue in five years, aside from intermittent drive failures.","score":"9"}

{"quote":"The only issue is they haven't quite figured out our internal structure yet, so sometimes they reach out to the wrong person.","score":"5"}

{"quote":"For the most part, it's hands-off for me right now, which is awesome.","score":"9"}

{"quote":"The solution is really stable.","score":"8"}

{"quote":"I only see tickets now when they've identified a problem and that comes with a list of how they're going to fix it.","score":"8"}

{"quote":"They used to farm out on-site to third-party companies.","score":"7"}

{"quote":"We recently moved to GreenLake managed services.","score":"6"}

{"quote":"There is some weird stuff going on with on-site support.","score":"6"}

{"quote":"When I get the right guy on the phone, it's great.","score":"5"}

{"quote":"Overall, support is very good.","score":"7"}

{"quote":"For the most part, technical support worked out well.","score":"7"}

{"quote":"The setup was a little bit funny as we wanted to learn the system and they just wanted to program it.","score":"6"}

{"quote":"It is a stable product.","score":"6"}

{"quote":"I would rate the stability a nine out of ten.","score":"7"}

{"quote":"I've had two failed drives, and they had automated tickets set up with the driver arriving four hours later.","score":"9"}

{"quote":"I've never had to call technical support.","score":"8"}

{"quote":"Their support is kind, and they respond quickly.","score":"8"}

{"quote":"The tool's stability is excellent, providing a hundred percent uptime.","score":"9"}

{"quote":"I rate HPE support eight out of 10.","score":"6"}

{"quote":"Alletra's support, however, is very good.","score":"9"}

{"quote":"I've had a bad support experience, for example, with Aruba. There were language barriers, and I needed to redo tasks.","score":"8"}

{"quote":"It's better than general HP support.","score":"7"}

{"quote":"The high-tier support takes ages.","score":"8"}

{"quote":"As soon as we have a problem, we open a ticket with them, and they immediately get back to us well within the four hour SLA that we have with them.","score":"10"}

{"quote":"I had to get a password reset and they were very quick about it.","score":"8"}

{"quote":"The basic support is excellent.","score":"7"}

{"quote":"We do pay for premium support. It's worth every penny.","score":"8"}

{"quote":"Despite this, the response remains fairly prompt.","score":"7"}

{"quote":"Support is good.","score":"6"}

{"quote":"It takes ages.","score":"4"}

{"quote":"HPE provides some of the best support we've ever dealt with.","score":"9"}

{"quote":"There can be a slight delay on weekends compared to business days, usually around five to ten minutes.","score":"6"}

{"quote":"The basic support is good.","score":"6"}

{"quote":"Technical support is great.","score":"7"}

{"quote":"The overall support has been good.","score":"7"}

{"quote":"The technicians are quick to respond.","score":"8"}

{"quote":"The customer and tech support are excellent.","score":"9"}

{"quote":"It has improved.","score":"5"}

{"quote":"It was always phenomenal.","score":"7"}

{"quote":"They were very good.","score":8}

{"quote":"Overall, the service is great.","score":"6"}

{"quote":"If I have an issue like a hard drive failure, and I've only had one or two, or if I just wasn't sure how something was working, I'd call into support.","score":"8"}

{"quote":"We've only talked to technical support once.","score":6}

{"quote":"Occasionally, you run into a situation where people do not know what they are doing.","score":"8"}

{"quote":"Technical support is excellent.","score":"9"}

{"quote":"One of the reasons we went with 6000 was due to the fact that they kept Nimble support.","score":"7"}

{"quote":"Most of the time, I get good service, but sometimes, I get stuck.","score":"7"}

{"quote":"They offer really good support.","score":"8"}

{"quote":"It's usually one to two hours.","score":"8"}