Palo Alto Networks NG Firewalls enhance visibility, security, and management, reducing threats and downtime with machine learning and integrated capabilities.
345273
review-sentiment_score_initial_setup
7589076
published
November 17, 2024 13:51
2.75
345272
review-sentiment_score_room_for_improvement
7589076
published
November 17, 2024 13:51
3.5
345271
review-sentiment_score_stability_issues
7589076
published
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8.5
345270
review-section_quotes_customer_service
7589076
published
November 17, 2024 13:51
{"quote":"The quality of responses could be improved","score":"7"}
345269
review-section_quotes_customer_service
7589076
published
November 17, 2024 13:51
{"quote":"Support is a challenge as the response time is long","score":"8"}
345268
review-section_quotes_stability_issues
7589076
published
November 17, 2024 13:51
{"quote":"We have only faced downtime once in the past two years due to a primary firewall maintenance issue where the standby did not come up.","score":"7"}
345267
review-section_quotes_stability_issues
7589076
published
November 17, 2024 13:51
{"quote":"Palo Alto Networks NG Firewalls are stable.","score":"8"}
345266
review-section_quotes_setup_cost
7589076
published
November 17, 2024 13:51
{"quote":"Palo Alto Networks NG Firewalls are more expensive than Cisco firewalls, but slightly less expensive than Juniper firewalls.","score":"9"}
345265
review-section_quotes_room_for_improvement
7589076
published
November 17, 2024 13:51
{"quote":"The configuration process is complex and currently incompatible with certain operating systems, such as Linux.","score":"9"}
345264
review-section_quotes_room_for_improvement
7589076
published
November 17, 2024 13:51
{"quote":"The internal authentication method for connecting to the firewall's internet access requires an SSL certificate.","score":"7"}
345263
review-section_quotes_room_for_improvement
7589076
published
November 17, 2024 13:51
{"quote":"Configurations related to different operating systems can be complex, and we have encountered issues with Linux systems.","score":"9"}
345262
review-section_quotes_room_for_improvement
7589076
published
November 17, 2024 13:51
{"quote":"The support needs improvement, as the quality of the responses is not great and sometimes solutions take a long time.","score":"8"}
345261
review-section_quotes_valuable_features
7589076
published
November 17, 2024 13:51
{"quote":"The most valuable aspect of Palo Alto Networks NG Firewalls is the performance.","score":"9"}
345260
review-short_summary
7589076
published
November 17, 2024 13:51
I use Palo Alto Networks NG Firewalls for network visibility and protection. Its performance is a key strength, though support quality and configuration with Linux need improvement. Despite considering Cisco and Juniper, Palo Alto's features and pricing are preferable.
345258
product-review_section_summary_previous_solutions
32088
published
November 17, 2024 13:51
Previous solutions included Cisco ASA, Check Point, NetScreen, and Fortinet. Users noted dissatisfaction with Cisco's complexity and latency in packet processing. Check Point was cited as expensive and difficult to configure. Fortinet was highlighted for stability and features but lacked a single-pass architecture. Users were drawn to Palo Alto for its better manageability, application control, and unified platform. It offered enhanced security and ease of use, influencing organizations to switch.
345257
product-pros_n_cons_overview
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published
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<p>Palo Alto Networks NG Firewalls offer comprehensive security features with advanced threat protection, IPS/IDS, URL filtering, and application control, ensuring effective security management. High scalability supports organizations of any size without performance compromise. Quick setup and stability enhance reliability across deployments. App-ID technology boosts application identification and traffic control, while integration aids compliance. However, data loss prevention requires improvement, high pricing affects competitiveness, and technical support needs enhancement.</p>
345256
product-alternatives_overview
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published
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<p>Palo Alto Networks NG Firewalls surpasses its competitors by providing robust security with advanced threat prevention, seamless integration across platforms, and superior performance, ensuring comprehensive protection and easy management for businesses of all sizes.</p>
345255
product-review_section_summary_setup_cost
32088
published
November 17, 2024 13:51
Palo Alto Networks NG Firewalls are considered expensive compared to competitors like Fortinet and Cisco, often described as the Cadillac of firewall solutions due to their premium pricing and strong security features. Licensing is typically on a yearly basis, with options for one to five-year contracts. Additional features require separate licenses, adding to the cost. While pricey, many users emphasize the solution’s high performance and advanced capabilities, justifying the investment for companies prioritizing robust security.
345254
product-cons_generated
32088
published
November 17, 2024 13:51
<p>Palo Alto Networks NG Firewalls are considered expensive compared to other firewall options.</p>
<p>There is a need for improved training and better integration of machine-learning capabilities.</p>
<p>The initial configuration and setup are complex and time-consuming.</p>
<p>The technical support provided by Palo Alto Networks is often seen as unsatisfactory.</p>
<p>More improvements are required in scalability and central management features for Palo Alto Networks NG Firewalls.</p>
345253
product-review_section_summary_initial_setup
32088
published
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Users found Palo Alto Networks NG Firewalls' setup to be generally straightforward, with a learning curve for some. Many praised its ease, especially for those with previous experience. Deployment time varied by complexity and network size, ranging from under an hour to several weeks. Some noted challenges with migration and configuration, particularly for complex environments or new users. Training and adequate planning were emphasized as essential for smoother installation and deployment processes.
Palo Alto Networks NG Firewalls implementation often involves in-house teams or external partners. Some users manage everything internally, while others rely on consultants or integrators. Deployment time varies, typically requiring a few hours to several days, depending on complexity and policy requirements. Users highlight the need for skilled personnel, while some appreciate vendor and partner support, noting the process is generally straightforward with adequate resources and expertise. Collaborative efforts are common for more complex scenarios.
345251
product-review_section_summary_customer_service
32088
published
November 17, 2024 13:51
Customer service and support for Palo Alto Networks NG Firewalls is regarded as responsive but varies by region and support tier. Users praise the expertise of engineers, though some experience delays and inconsistent service quality. Language barriers pose challenges in certain regions. Communication with local partners can be slow, complicating resolution timelines. Users feel documentation is comprehensive, which reduces the need for direct support. Negative experiences highlight long wait times and less effective initial responses.
Palo Alto Networks NG Firewalls' customer service and support are generally well-regarded, receiving ratings mostly between 7 to 9 out of 10.
345249
product-review_section_summary_deployment_model
32088
published
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Most users employ Palo Alto Networks NG Firewalls primarily with on-premises deployment. Several opt for hybrid cloud setups, while others use public or private clouds. The majority indicate a preference for on-premises environments, with hybrid cloud being the next most common model. Public cloud usage is less frequent than on-premises or hybrid. The deployment pattern shows a strong inclination towards on-premises usage, accompanied by multiple instances of hybrid cloud configurations.
345248
product-review_section_summary_ROI
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published
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Users mention a noticeable return on investment with Palo Alto Networks NG Firewalls. They note enhanced security, cost savings from consolidated platforms, reduced threats, and fewer man-hours. Many appreciate its ease of management and comprehensive features, leading to increased visibility and a secure environment. Additionally, some report significant cost reductions in hardware and improved efficiency. The effective blocking of unauthorized access and security breaches is frequently highlighted, emphasizing its financial and operational benefits.
345247
product-review_section_summary_other_advice
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published
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Users advise others to explore Palo Alto Networks NG Firewalls for comprehensive features like WildFire and integration capabilities. They recommend planning for proper network design and considering future scalability to maximize investment. Competent local support and proper training are highlighted as crucial. While the initial cost is high, the trade-off for enhanced security and advanced features is justified. Machine learning and API features are beneficial, and continuous improvements make Palo Alto Networks NG Firewalls a recommended option.
345246
product-review_section_summary_cloud_provider
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published
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Organizations predominantly use Amazon Web Services (AWS) and Microsoft Azure for hosting Palo Alto Networks NG Firewalls. AWS appears to be slightly more favored, mentioned by seven users, while Azure is preferred by five. This indicates a competitive preference between these two service providers when integrating with Palo Alto Networks for network security requirements.
345245
product-review_section_summary_stability_issues
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published
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Palo Alto Networks NG Firewalls are frequently praised for their high stability compared to similar offerings like Cisco or Fortinet. Users describe them as reliable, solid, and able to handle extensive workloads without glitches or crashes. Some note occasional spikes in hardware resource use, requiring restarts, but these incidents are rare. In cases of stable configuration and proper maintenance, users report minimal downtime and strong performance under various conditions.
345244
product-review_section_summary_use_of_solution
32088
published
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The usage of Palo Alto Networks NG Firewalls ranges from one year to over ten years.
Palo Alto Networks NG Firewalls could benefit from improved pricing, support, and user-friendliness. Reporting features, configuration complexity, and documentation need enhancements. Customers want better integration with AI and industry tools, increased processing power, and faster updates. There are concerns about the VPN, traffic management, and scalability. Users have highlighted slow support, complex initial setup, and challenges with logging. Additional requests include improved threat detection, machine learning, and multi-factor authentication.
345242
product-review_section_summary_valuable_features
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published
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Palo Alto Networks NG Firewalls offer extensive application control, threat prevention, and intuitive management. Users appreciate its application visibility, enhanced security through machine learning, and efficient URL filtering. The integration with GlobalProtect and WildFire provides strong threat detection. The centralized management via Panorama and real-time security updates are key features. Users find it easy to configure, with robust performance stability and a user-friendly interface, which streamlines network management and enhances cybersecurity posture.
345241
product-review_section_summary_use_case
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published
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Organizations use Palo Alto Networks NG Firewalls primarily for security purposes, including perimeter defense, intrusion prevention, and traffic control. They implement the firewalls for application-level security, VPN setup, and threat management. These firewalls are used across various network environments, such as data centers, cloud platforms, and corporate offices. Clients leverage features like App-ID, URL filtering, and user management to enhance protection and optimize network performance while accommodating diverse requirements.
345240
product-pros_generated
32088
published
November 17, 2024 13:51
<p>Palo Alto Networks NG Firewalls provide comprehensive visibility into network traffic, enhancing application control and allowing detailed monitoring.</p>
<p>They offer robust threat prevention and advanced features such as WildFire and DNS Security, efficiently identifying and blocking threats.</p>
<p>Palo Alto Networks NG Firewalls are highly scalable, supporting business growth with stable performance and no downtime.</p>
<p>Their deep integration capabilities allow for seamless operation with other systems and a unified management platform with Panorama.</p>
<p>Machine learning is embedded in the core of Palo Alto Networks NG Firewalls to provide real-time attack prevention, keeping security measures advanced and proactive.</p>
345239
product-review_section_summary_scalability_issues
32088
published
November 17, 2024 13:51
Palo Alto Networks NG Firewalls demonstrate both strengths and limitations in scalability. While they excel in virtual and cloud environments, offering ease of deployment and growth, their hardware-centric design can pose challenges for scaling physical devices. They cater well to different business sizes, providing scalable options, yet higher-end models can be costly for smaller enterprises. Users report the need for careful planning due to hardware limitations, making advanced models necessary for larger networks.
Users evaluated alternatives like Cisco, Juniper, Check Point, Fortinet, Sophos, SonicWall, and Meraki before selecting Palo Alto Networks NG Firewalls. Factors like performance, ease of use, security features, centralized management, and price influenced their decision. Cisco and Fortinet were common considerations but had challenges in configuration or lacked certain next-gen features. Palo Alto's intuitive interface, reliability, and comprehensive feature set were frequently praised. Evaluation often involved detailed comparisons and proof of concept trials.
Palo Alto Networks NG Firewalls enhance network security by providing visibility into traffic, blocking threats like malware and intrusions, and integrating machine learning for real-time attack prevention. They simplify management through a unified platform, reduce reliance on multiple security tools, and support VPN and cloud integrations. Their ability to manage policies across the network helps guard against data breaches, offering comprehensive protection for diverse organizational environments.
Sophos XGS strengthens security with advanced threat management, bandwidth optimization, AI integration, and centralized operations, improving compliance and reducing costs.
345210
review-sentiment_score_scalability_issues
7589090
published
November 17, 2024 13:51
10
345209
review-section_quotes_setup_cost
7589090
published
November 17, 2024 13:51
{"quote":"The pricing of Sophos XGS is not very high or very low; it's medium.","score":"9"}
345208
review-section_quotes_valuable_features
7589090
published
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{"quote":"I also like the dynamic roles, application visibility, and policy test.","score":"8"}
345207
review-section_quotes_valuable_features
7589090
published
November 17, 2024 13:51
{"quote":"I find DLP, API, IP, SDK, and web control to be valuable features.","score":"9"}
345205
product-review_section_summary_previous_solutions
36756
published
November 17, 2024 13:51
They used multiple solutions before Sophos XGS, including Palo Alto, Fortinet, Cisco, CheckPoint, SonicWall, WatchGuard, Cyberoam, and MikroTik. They appreciated Sophos XGS for its affordability and ease of use, especially its integrated web application firewall. While Fortinet offered better stability, Sophos XGS stood out for its user-friendly interface and cost-effectiveness. Certain locations migrated entirely to Sophos XGS due to positive experiences. Additionally, they valued Sophos for bundling features cost-effectively.
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product-alternatives_overview
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<p></p>
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product-review_section_summary_setup_cost
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Sophos XGS pricing varies by region and usage. Users note it is more affordable than some competitors but can still be costly in certain markets like Nigeria and Bolivia. Licensing is often renewed every three years, with costs depending on the model and additional features. Many users find the price reasonable for small to medium-sized enterprises, appreciating the balance between cost and functionality. Discounts and promotions are available, enhancing its competitiveness.
345202
product-cons_generated
36756
published
November 17, 2024 13:51
<p>Sophos XGS needs better integration with Active Directory and Azure AD.</p><p>Reporting and telemetry data in Sophos XGS require significant improvements for detail and accuracy.</p><p>Sophos XGS faces issues with VPN capabilities, lag during updates, and handling threshold values.</p><p>The performance of SD-WAN, NAC, and high availability configurations in Sophos XGS is subpar compared to competitors.</p><p>Pricing of Sophos XGS is high and can be improved for better competitiveness.</p>
345201
product-pros_n_cons_overview
36756
published
November 17, 2024 13:51
<p>Sophos XGS is easy to set up and manage, featuring effective threat management and intrusion detection. Known for cost-effectiveness and strong security features like synchronized security, it offers scalability across various enterprise sizes. The VPN, although capable, requires better inspection and troubleshooting. Active Directory and Azure AD integration are areas for improvement, alongside enhancing report generation speed and technical support. Pricing is high compared to competitors.</p>
Implementations of Sophos XGS are handled in various ways, with many relying on in-house teams often comprising two to four members. Some seek assistance from partners or third parties, especially for initial setups. Deployments are frequently managed remotely, allowing for easy oversight after setup. Many users express satisfaction with the efficiency and manageability of implementations, while some depend on external support contracts, occasionally experiencing challenges with service quality. In-house deployments are commonly straightforward and efficient.
345199
product-review_section_summary_initial_setup
36756
published
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Sophos XGS's initial setup is often described as easy and straightforward. Many find deployment manageable, even for small setups, requiring minimal time and manpower. However, complexities may arise with custom configurations or larger environments. Users appreciate the availability of assistance and resources, like guides and templates. Some instances of difficulty are noted, particularly for those with less experience or during migrations from older systems. Overall, the ease varies based on configuration complexity and user expertise.
345198
product-review_section_summary_customer_service
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published
November 17, 2024 13:51
Sophos XGS often receives mixed feedback about its customer service and support. While many find the technical support responsive and knowledgeable, others note delays and inadequate initial assistance. Some users appreciate the local support in their regions, though issues in language-specific assistance persist. Many highlight the need for quicker response times, especially with urgent matters. Some report excellent service, while others point out that escalations and complex issues require improvement, affecting small to medium businesses.
345197
product-review_section_summary_other_advice
36756
published
November 17, 2024 13:51
Users advise others to select Sophos XGS for small to medium businesses due to its ease of use, integration capabilities, and cost-effectiveness. They emphasize the importance of having technical expertise for setup and configuration. Sophos XGS is preferred for its application filtering, IDS/IPS, and stability. While it may be complex initially, it offers robust threat intelligence and scalability. Consider its cloud management feature and ensure software compatibility, especially with updates, before purchase.
345196
product-review_section_summary_ROI
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published
November 17, 2024 13:51
Sophos XGS is considered a wise choice for long-term use, especially by smaller businesses valuing its speed and efficiency. Its effectiveness in preventing ransomware offers significant value. Users generally find the return on investment satisfactory and view Sophos XGS as successful. Although calculating exact ROI can be challenging for security appliances, its role in preventing attacks is acknowledged. Users rate its ROI as average and are content with its performance in meeting their security needs.
Based on the feedback, customer service and support of Sophos XGS are rated between 7 and 9 out of 10.
345194
product-review_section_summary_cloud_provider
36756
published
November 17, 2024 13:51
Organizations often adopt Amazon Web Services (AWS) for using Sophos XGS, with others opting for alternative providers.
345193
product-review_section_summary_stability_issues
36756
published
November 17, 2024 13:51
Sophos XGS exhibits high stability. Reviews indicate a reliable performance without bugs, crashes, or freezes, even surpassing previous XG models. Some users mention occasional stability issues when max capacity is hit, requiring updates or restarts. Compared to other devices, it may not always match competitors like Palo Alto or Check Point. Most users rate its stability between eight to ten out of ten, with few reports of significant issues impacting operation.
345192
product-review_section_summary_deployment_model
36756
published
November 17, 2024 13:51
Users predominantly favor on-premises deployment for Sophos XGS, with a few opting for public cloud and some choosing private cloud or hybrid cloud setups.
Sophos XGS requires improvements in various areas, including integration with Active Directory and Azure AD, more intuitive configuration, enhanced SD-WAN and NAC capabilities, and better customer support. Users encounter issues with firmware stability, scalability for large organizations, and a complex user interface. There are also suggestions for incorporating signature filtering, hybrid cloud support, and improved reporting. Improved hardware capabilities, increased automation features, and cost-effective pricing are desired for better performance and competitiveness.
345190
product-review_section_summary_valuable_features
36756
published
November 17, 2024 13:51
Sophos XGS is highly valued for its ease of use, strong performance, and wide range of security features, including VPN, threat management, intrusion prevention, content filtering, application control, synchronized security, and effective web and bandwidth management. Its centralized management and reporting capabilities enhance network security, integrating seamlessly with endpoints. The platform is stable and cost-effective, with a user-friendly interface, efficient firewall capabilities, and reliable technical support.
345189
product-pros_generated
36756
published
November 17, 2024 13:51
<p>Sophos XGS offers fast and easy setup and scalability, making it ideal for businesses of various sizes.</p>
<p>It features synchronized security, enhancing its efficiency by allowing endpoints to communicate and respond to threats dynamically.</p>
<p>The VPN, threat management, and web application security are highly valued features that provide robust protection.</p>
<p>Sophos XGS is recognized for its cost-effectiveness and powerful security features such as IPS and application control.</p>
<p>Support for Sophos XGS is prompt and responsive, improving reliability and user satisfaction.</p>
345188
product-review_section_summary_use_of_solution
36756
published
November 17, 2024 13:51
Usage duration of Sophos XGS varies from a few months to over 15 years.
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product-review_section_summary_use_case
36756
published
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Sophos XGS is primarily used as a firewall for network protection, web filtering, and VPN management across multiple environments. It supports security features like intrusion prevention, application control, and unified threat management. Organizations utilize Sophos XGS for endpoint security, threat analysis, and access control. It is deployed both on-premises and in the cloud, serving various industries such as education, government, and enterprises. Sophos XGS integrates well with smaller teams, requiring minimal maintenance.
345186
product-review_section_summary_scalability_issues
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published
November 17, 2024 13:51
Sophos XGS is often praised for being scalable with both physical and virtual options. Users note varying levels of capability based on models and configurations, with different capacities for users and performance. While some manage large networks effectively, others report limitations requiring hardware upgrades. High availability and expandability across enterprises are common highlights, though some face challenges in surpassing model-specific constraints. Many appreciate flexibility and the ability to accommodate enterprises across various sizes effectively.
Users evaluated Fortinet, Cisco, Palo Alto, SonicWall, WatchGuard, MikroTik, CrowdStrike, and Sangfor. Sophos XGS is noted for its powerful interface and reporting, often favored for small to medium-sized setups. Some find Fortinet and Palo Alto more secure. Sophos XGS is chosen for integration, management, ease in configuring VPN access, and cost-effectiveness. Some prefer Sophos due to existing setups or client requirements. Certain features like EDR seen in competitors are not available in Sophos XGS.
Sophos XGS accelerates functionality with Xstream processors enhancing security against spoofing, ransomware, and cyber threats. Utilized in banking systems, it offers daily attack reports, improved bandwidth management, and accurate setup for directing traffic. Customers experience increased visibility and efficient web filtering. It manages licenses, threat diagnostics, and integrates operations, reducing security costs. Customers benefit from synchronized security functions, understanding its intricacies. Sophos XGS efficiently scans vulnerabilities improving organizational safety.
VirusTotal's customer service is praised for support options, though response times and specific issue handling vary among users.
345177
review-stat_quotes
7589091
published
November 17, 2024 13:51
{"quote":"VirusTotal provides 95% to 98% accurate information. The Details feature shows the most valuable information.","quality_score":"9","sentiment_score":"8"}
345176
review-con_points
7589091
published
November 17, 2024 13:51
{"quote":"I would like to see improvements in the score consistency and accuracy.","quality_score":"8","sentiment_score":"3"}