Webroot Business Endpoint Protection needs improvements in detection, interface, reporting, ransomware defense, support, and integration for better reliability.
Webroot Business Endpoint Protection offers lightweight, cost-effective security and management for endpoints, minimizing malware and enhancing user control.
Users assessed antivirus options for value, management, and integration, highlighting Webroot's superior deployment and integration capabilities.
341416
review-section_quotes_setup_cost
7589086
published
November 14, 2024 00:51
{"quote":"I would rate their pricing a one or a two out of ten.","score":"10"}
341415
review-section_quotes_setup_cost
7589086
published
November 14, 2024 00:51
{"quote":"Webroot Business Endpoint Protection is probably on the cheaper side.","score":"9"}
341414
review-section_quotes_room_for_improvement
7589086
published
November 14, 2024 00:51
{"quote":"Real-time threat detection also doesn't work as it should.","score":"9"}
341413
review-section_quotes_room_for_improvement
7589086
published
November 14, 2024 00:51
{"quote":"It does not do what it's advertised to do.","score":"7"}
341412
review-section_quotes_room_for_improvement
7589086
published
November 14, 2024 00:51
{"quote":"Webroot Business Endpoint Protection needs to improve its ability to detect threats.","score":"8"}
341411
review-section_quotes_valuable_features
7589086
published
November 14, 2024 00:51
{"quote":"Their integration is superior, with multiple integrations with different products that managed service providers use.","score":"10"}
341410
review-section_quotes_valuable_features
7589086
published
November 14, 2024 00:51
{"quote":"The main reason we had Webroot is that it was cost-effective for our clients.","score":"9"}
341409
product-pros_n_cons_overview
31192
published
November 14, 2024 00:51
<p>Webroot Business Endpoint Protection features a cloud console with AI functionality, ensuring endpoint security without slowing workstations. Known for low performance requirements, it is easy to set up and runs alongside other antiviruses. While scalable, it needs better detection for ransomware and malware, stronger defenses against threats, and advanced analytics. Current reporting requires exports to Excel, and there should be better support and virus interaction details.</p>
341408
review-short_summary
7589086
published
November 14, 2024 00:51
We use Webroot Business Endpoint Protection for cost-effective antivirus solutions, valuing its integration capabilities with managed service products. However, its threat detection needs improvement, and there's no significant ROI. We considered ESET NOD32 and Norton but chose Webroot for deployment options.
341407
product-review_section_summary_previous_solutions
31192
published
November 14, 2024 00:51
Users previously utilized a combination of Trend, Sophos, Symantec, Vipre, Kaspersky, Malwarebytes, McAfee, Panda, ESOT, AVG, BitDefender, Avast, Norton, and SentinelOne. Many switched to Webroot due to its lighter system impact, better management console, and competitive pricing. Some opted for it because of issues with resource consumption, support, or corporate actions from other providers. Webroot offered centralized management and addressed system performance concerns more effectively.
Many users opted for in-house deployment of Webroot Business Endpoint Protection, with some involving input from the vendor. Others preferred assistance from integrators or consultants to ensure a smooth implementation. A few utilized ConnectWise for deployment. Vendor support was highlighted as very capable, making the process efficient. Satisfied users reported the implementations were swift, sometimes completing in about an hour.
341404
product-alternatives_overview
31192
published
November 14, 2024 00:51
Webroot Business Endpoint Protection surpasses its competitors by offering advanced threat intelligence, lightning-fast scans, and minimal system impact, ensuring efficient protection without interrupting workflow and maintaining the highest standards of cybersecurity for businesses of all sizes.
341403
product-review_section_summary_setup_cost
31192
published
November 14, 2024 00:51
Enterprise users found Webroot Business Endpoint Protection to be cost-effective, with pricing models offering flexibility through monthly or annual billing. The cost per user ranges from $0.87 to €30 per year, appealing for businesses managing thousands of endpoints. Although costs can vary, the overall consensus is that Webroot offers competitive pricing compared to solutions like SentinelOne. Companies often experience easier licensing with RMM integration and the capability to manage billing as the primary entity.
341402
product-cons_generated
31192
published
November 14, 2024 00:51
<p>Webroot Business Endpoint Protection needs to improve its threat detection capability, especially for certain attacks and ransomware protection.</p><p>There is a need for more advanced analytics to enhance its antivirus capabilities in the marketplace.</p><p>Users experience slower connection and performance issues, especially when performing tasks such as programming in Microsoft Access.</p><p>Technical support is often difficult to reach and provides inadequate assistance.</p><p>There should be a focus on proactive detection to prevent viruses before they affect the machine.</p>
341401
product-review_section_summary_initial_setup
31192
published
November 14, 2024 00:51
Webroot Business Endpoint Protection's initial setup is characterized by its simplicity and speed. Users describe it as straightforward, often requiring just minutes for installation. It integrates easily with existing solutions, allowing for seamless deployment and minimal disruption. However, some challenges arise if initial settings are missed, necessitating reinstallation. Admins appreciate the ease of managing updates and scanning through remote management software, although some desire features like network-wide scanning. The cloud deployment is seen as both beneficial and a concern depending on user preferences.
341400
product-review_section_summary_customer_service
31192
published
November 14, 2024 00:51
Webroot Business Endpoint Protection's customer service and technical support are mostly praised for being excellent and responsive, providing top-notch service and prompt resolutions. Some find them average, citing delayed responses and challenges in contacting support, suggesting room for improvement. Reported experiences vary, with several users satisfied with email interactions, while others express a desire for quicker, more direct communication methods. Technical support is often described as fast and effective, although a few users experience slower problem resolution.
341399
product-review_section_summary_ROI
31192
published
November 14, 2024 00:51
Users reported varying ROI from Webroot Business Endpoint Protection. Some achieved ROI within three months, surpassing initial targets. Feedback indicated benefits in managing services and customer retention, reducing labor overhead. Although not easily quantifiable, many observed financial gains. Some valued it for providing cost-effective antivirus measures.
341398
product-review_section_summary_deployment_model
31192
published
November 14, 2024 00:51
Most users implement Webroot Business Endpoint Protection in a Public Cloud environment. A segment employs a Hybrid Cloud model, while others opt for Private Cloud or On-premises setups.
341397
product-review_section_summary_stability_issues
31192
published
November 14, 2024 00:51
Webroot Business Endpoint Protection demonstrates strong consistency in performance and minimal issues. Users consistently find it reliable without bugs or crashes, running smoothly even during updates. Though a few experience occasional challenges with cloud access and server slowness, it generally maintains good uptime and doesn't strain system resources. Some describe it as a mixed experience but, overall, it remains a stable choice with high reliability ratings.
341396
product-review_section_summary_use_of_solution
31192
published
November 14, 2024 00:51
Usage of Webroot Business Endpoint Protection ranges from one year to as long as thirty years.
341395
product-review_section_summary_valuable_features
31192
published
November 14, 2024 00:51
Webroot Business Endpoint Protection's standout features include its lightweight design, powerful cloud console, ease of deployment, AI functionality, superior performance, and low resource usage. Users value its web interface, effective endpoint security, and transparency in pricing. The platform offers automatic updates, minimal performance impact, and easy policy management, making it a top choice for maintaining protection and affordability. Its integration capabilities and efficient scanning enhance its appeal.
341394
product-review_section_summary_other_advice
31192
published
November 14, 2024 00:51
Users advise others to deploy two-factor authentication, explore Webroot alongside existing systems, and provide managerial clients access to consoles. They find setup easy with some missing features like reporting. Webroot is great for basic needs, but they suggest considering advanced protections for severe threats. Opinions vary from positive to some concerns after Carbonite's acquisition. Webroot suits small businesses but may need enhancements for broader security challenges.
341393
product-pros_generated
31192
published
November 14, 2024 00:51
<p>Webroot Business Endpoint Protection offers powerful cloud-based management and AI functionalities that ensure comprehensive endpoint security.</p>
<p>It is renowned for being lightweight, not consuming significant workstation resources, therefore not slowing down the systems while providing effective protection.</p>
<p>The installation process is straightforward, making it easy for users to set up and start protection quickly.</p>
<p>Webroot Business Endpoint Protection includes features like traffic security monitoring and strong ransomware protection, enhancing overall network safety.</p>
<p>It has shown scalability without issues, accommodating growth smoothly and effectively for various organizations.</p>
341392
product-review_section_summary_scalability_issues
31192
published
November 14, 2024 00:51
Webroot Business Endpoint Protection scales efficiently, with users adding licenses as they grow. Feedback indicates easy expansion for thousands of users without complications. Deploying and maintaining requires minimal resources. Users have reported no trouble with its scalability, making it highly adaptable and suitable for various organization sizes. The solution's scalability is rated highly, confirming its capability to support significant user bases effectively.
Webroot Business Endpoint Protection needs improvements in false positive reduction, faster connections, granular file scanning, and reporting features. Users request upgrades in threat management, interface design, and tech support. Better detection, prevention against ransomware, real-time analytics, and advanced threat control are desired. The system should enhance backups, DNS support, and overall threat capability. The interface speed is a concern, and there is a need for more intuitive setup, better customer support, and clear reporting tools.
341390
product-review_section_summary_use_case
31192
published
November 14, 2024 00:51
Webroot Business Endpoint Protection is utilized by managed service providers and businesses for endpoint security across servers, workstations, and mobile devices. It integrates with Active Directory policies for site monitoring and is deployed as an antivirus and firewall solution. Users appreciate its cloud management capabilities for threat mitigation, malware prevention, and mobile security, with features like remote wipe and location tracking. They often combine it with other security components for enhanced protective layers.
Webroot Business Endpoint Protection enhances support operations, provides threat alerts, simplifies endpoint management, and protects against attacks. Companies enjoy seamless malware protection with no user impact, and customer complaints of infections decrease. Profile generation for business groups eases management of numerous endpoints. Cost-effective integration with RMM and easy-to-use interface facilitate deployment. Organizations benefit from managed antivirus offerings that are lightweight and affordable, with added DNS functionality for user access control.
Users evaluated Sophos, Trend, Symantec, Kaspersky, Norton, AVG, BitDefender, ESET NOD32, and Komodo. Sophos appeared commonly mentioned alongside Webroot Business Endpoint Protection. Users valued comparisons based on support, management, and functionality. Webroot was favored for integration with RMM solutions and deployment options. Some experienced issues with performance on older machines. However, despite evaluating alternatives, Webroot appeared favored for its comprehensive options.
Cynet simplifies IT deployment with quick installations, minimal personnel, and easy maintenance supported by regular updates and documentation.
341385
review-sentiment_score_room_for_improvement
7589085
published
November 14, 2024 00:51
3.0
341384
review-stat_quotes
7589085
published
November 14, 2024 00:51
{"quote":"I assign the task to our support staff and engineering team, typically involving one or two people who are system engineers or network administrators.","quality_score":"7","sentiment_score":"5"}
341383
review-section_quotes_other_advice
7589085
published
November 14, 2024 00:51
{"quote":"I'd rate the solution nine out of ten.","score":"7"}
341382
review-section_quotes_other_advice
7589085
published
November 14, 2024 00:51
{"quote":"I would recommend Cynet to others, though I note that the onboarding process might be rocky as they figure out their approach with managed service partners.","score":"8"}
Cynet users predominantly choose Public Cloud for deployment, with Hybrid Cloud and On-premises also popular, but fewer select Private Cloud.
341380
review-con_points
7589085
published
November 14, 2024 00:51
{"quote":"Their support for issues related to the portal or feature problems isn't great.","quality_score":"7","sentiment_score":"3"}
341379
review-pro_points
7589085
published
November 14, 2024 00:51
{"quote":"The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.","quality_score":"8","sentiment_score":"9"}
Cynet's setup is quick, user-friendly, and requires minimal resources, though specific configurations may pose challenges for some.
341374
product-review_section_short_summary_use_case
30075
published
November 14, 2024 00:51
Cynet provides endpoint protection and threat detection, offering comprehensive security solutions for diverse environments, including real-time monitoring and response.
Cynet offers user-friendly, scalable security with automated features, 24/7 support, and comprehensive ransomware and malware protection for all teams.
Cynet usage duration by individuals varies widely, spanning periods from a few months to several years.
341362
product-review_section_short_summary_ROI
30075
published
November 14, 2024 00:51
Organizations report positive ROI from Cynet, enhancing cybersecurity and preventing viruses, with immediate threat mitigation observed post-deployment.
Cynet is highly reliable and stable, with consistent high ratings for efficiency and minimal resource usage compared to alternatives.
341359
review-section_quotes_scalability_issues
7589085
published
November 14, 2024 00:51
{"quote":"There are many changes happening on their back end as they pivot to a managed service partner channel, which affects the administrator interface.","score":"7"}
341358
review-section_quotes_scalability_issues
7589085
published
November 14, 2024 00:51
{"quote":"Cynet is very scalable.","score":"8"}
341357
review-section_quotes_room_for_improvement
7589085
published
November 14, 2024 00:51
{"quote":"Their onboarding support is another area that needs improvement.","score":"7"}
341356
review-section_quotes_room_for_improvement
7589085
published
November 14, 2024 00:51
{"quote":"There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.","score":"10"}
341355
review-section_quotes_room_for_improvement
7589085
published
November 14, 2024 00:51
{"quote":"They need to provide plugins that integrate with these tools commonly used by most MSPs.","score":"8"}
341354
review-section_quotes_room_for_improvement
7589085
published
November 14, 2024 00:51
{"quote":"Their deployment needs some work, especially with integration with remote monitoring management systems like Datto AutoTask or ConnectWise Automate.","score":"9"}
Cynet provides centralized security with robust endpoint protection, timely alerts, and seamless integration to enhance threat management.
341352
review-section_quotes_setup_cost
7589085
published
November 14, 2024 00:51
{"quote":"It's right in the middle compared to other solutions.","score":"8"}
341351
review-section_quotes_setup_cost
7589085
published
November 14, 2024 00:51
{"quote":"I think the pricing of Cynet is fair and one of the better options in the market.","score":"9"}
341350
review-short_summary
7589085
published
November 14, 2024 00:51
We use Cynet to protect our endpoints and value its EDR and XDR components for their reasonable pricing. However, improvements are needed in deployment, integration with RMM systems, and onboarding support. It's too soon to assess ROI.
341349
review-section_quotes_valuable_features
7589085
published
November 14, 2024 00:51
{"quote":"The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.","score":"9"}
341347
product-pros_n_cons_overview
30075
published
November 14, 2024 00:51
<p>Cynet requires less management and is user-friendly with ease of deployment and use. It offers robust threat protection, blocking malware and providing ransomware defense. While its support services are responsive, quicker response times are needed. Advanced detection and monitoring enhance security, but integration with systems like Datto AutoTask needs improvement. Cynet necessitates mobile protection, better app integration, and enhanced reporting customization, lacking URL filtering and mobile technology deployment.</p>
341346
product-review_section_summary_previous_solutions
30075
published
November 14, 2024 00:51
Organizations mentioned previous experiences with McAfee, Symantec, CrowdStrike, Cylance, Microsoft, Trend Micro, and others before transitioning to Cynet. Many appreciated Cynet for its simplicity, comprehensive coverage, lighter resource demand, and better visibility. CrowdStrike was a common choice but lacked some functions Cynet offered. SentinelOne was noted for bugs. Others valued the central dashboard and support offered by Cynet, favoring it over McAfee's older offerings and less intuitive products like Webroot.
341345
product-review_section_summary_setup_cost
30075
published
November 14, 2024 00:51
Cynet offers competitive pricing with a flexible licensing structure that appeals to enterprise buyers. Users benefit from an affordable yet comprehensive solution that integrates multiple security features into one package, often at a lower cost than competitors like CrowdStrike. Licensing can be tailored to monthly, quarterly, or yearly plans, with many users noting its cost-effectiveness. While implementation involves significant investment, the overall price competitiveness and affordability make Cynet an attractive choice for large organizations.
341344
product-alternatives_overview
30075
published
November 14, 2024 00:51
<p>Cynet surpasses its competitors by offering an all-in-one cybersecurity platform with automated response capabilities, intuitive threat detection, and 24/7 monitoring, ensuring comprehensive protection and streamlined management for businesses seeking top-tier security solutions.</p>
341343
product-cons_generated
30075
published
November 14, 2024 00:51
<p>Technical support for Cynet could be improved, with a need for faster response and support centers in more regions like Asia.</p> <p>Cynet's integration with other security applications requires enhancement to better meet diverse business needs.</p> <p>The lack of comprehensive mobile device protection and URL filtering in Cynet limits its effectiveness.</p> <p>The reporting capabilities in Cynet are seen as weak and need more customization and detailed information.</p> <p>Deployment and integration with remote monitoring management systems like Datto AutoTask or ConnectWise Automate need further development.</p>
341342
product-review_section_summary_initial_setup
30075
published
November 14, 2024 00:51
Cynet's initial setup is praised for its ease and efficiency, with many users noting rapid deployment across thousands of endpoints. Some installations take as little as a few minutes, while others span several hours. Users appreciate its straightforward process, requiring minimal resources for installation and maintenance. A few face occasional issues with unit-by-unit installations and documentation gaps, but once resolved, the setup becomes highly efficient and user-friendly, supported on both cloud and on-premises platforms.
341341
product-review_section_summary_customer_service
30075
published
November 14, 2024 00:51
Cynet demonstrates strong and responsive technical support with 24/7 availability, appreciated by many users for their quick responses and expertise. However, some users find specific areas lacking, such as regional presence and support for portal issues. The inclusion of a security operation center significantly enhances their service. Customers value the knowledgeable team and proactive engagement during emergencies. While most rate the support highly, a few mention areas for improvement in communication speed and technical proficiency.
Cynet’s implementation process is described as straightforward and quick, with many users deploying in-house or with minimal assistance. Minimal staff is generally sufficient, often involving IT professionals who are not security experts. Various reports note the ease of deployment across thousands of endpoints, supported by automation and scripting. Support and maintenance services from Cynet receive high praise, characterized as responsive and reliable, ensuring minimal complications during and after implementation.
341339
product-review_section_summary_ROI
30075
published
November 14, 2024 00:51
Clients see an ROI from Cynet, though specific measurements aren't always shared. Many organizations praise Cynet's efficiency in preventing cyber threats, avoiding viruses for nearly two years, and halting attacks shortly after implementation. While evaluations from the first year indicate positive feedback, some believe it's too early to accurately assess ROI. Overall, Cynet quickly establishes its worth by effectively stopping several cyberattacks.
Cynet's customer service and support are rated between 9 and 9.5 out of 10.
341337
product-review_section_summary_deployment_model
30075
published
November 14, 2024 00:51
Users predominantly choose Public Cloud for Cynet, though a significant number also opt for Hybrid Cloud and On-premises. Private Cloud is less frequently selected. Overall, Public Cloud is the most popular option, followed by Hybrid Cloud, On-premises, and Private Cloud, respectively.
341336
product-review_section_summary_other_advice
30075
published
November 14, 2024 00:51
Users advise others to consider Cynet under Cynet's guidance for efficient management without external security teams. They appreciate its efficiency and cost savings, recommending trials and comparisons with other systems. Enhancements for improved threat coverage and mobile support are suggested. Users recognize its strong security features but note the need for a skilled workforce. Positive experiences highlight its deployment ease, support, and updates. Some recommend white labeling for sensitive markets, and others commend Cynet's potential to prevent breaches and facilitate skill transfers.
341335
product-review_section_summary_stability_issues
30075
published
November 14, 2024 00:51
Cynet is a stable option with minimal errors and reliable performance. Users report no bugs, crashes, or freezes over extended use. Its discreet operation is likened to being lightweight, causing no adverse effects on systems or applications. Generally, stability is rated highly, averaging around nine out of ten. Some initial false positives were resolved through easy blacklisting and whitelisting. Few issues have been noted, but updates tend to address these concerns effectively.
341334
product-pros_generated
30075
published
November 14, 2024 00:51
<p>Cynet requires minimal management, is easy to use, and has automated features that block malware threats effectively.</p>
<p>Cynet's customer support is highly responsive, providing immediate assistance and follow-up via calls and emails.</p>
<p>Cynet offers advanced detection and protection against ransomware and monitors internal networks and external firewalls efficiently.</p>
<p>Cynet integrates well with other systems and provides comprehensive coverage by combining endpoint data and network analytics for enhanced threat visibility.</p>
<p>Cynet provides robust stability and scalability, making it a reliable and flexible choice for cybersecurity needs.</p>
Cynet needs improved mobile support including an Android app, stronger technical assistance, and more comprehensive reporting. Customization in reports and dashboard enhancements, such as showing client endpoint counts, are desired. Users seek advanced threat detection and time zone flexibility. Easier management of false positives and better third-party integration are suggested. Enhanced automation, URL filtering, and AI capabilities are also needed. Users want improved network traffic checks, remote features, and quicker support response.
341332
product-review_section_summary_valuable_features
30075
published
November 14, 2024 00:51
Cynet offers a reality graphical user interface, comprehensive support, autonomous malware threat blocking, user behavior analysis, and effective network monitoring. Their solution includes EDR and XDR, 24/7 SOC service, excellent visibility, and advanced deception tactics. Users praise its ease of use, flexible pricing, stability, and minimal management requirements. Cynet integrates incident response with a strong capability in zero-day exploit defense, rapid policy deployment, and automated threat responses, providing a holistic cybersecurity experience.
341331
product-review_section_summary_use_of_solution
30075
published
November 14, 2024 00:51
Cynet has been in use for periods ranging from a few months to approximately five years.
341330
product-review_section_summary_use_case
30075
published
November 14, 2024 00:51
Organizations primarily use Cynet for endpoint protection and threat detection, utilizing its EPP, EDR, and XDR capabilities. It secures workstations, monitors threats, and maintains user functionality. Users apply it for continuous monitoring, zero-day threat defense, and network visibility. With features like NTA, UBA, NGAV, and SIEM, it adapts to diverse IT landscapes. Customers find it effective for real-time monitoring, endpoint detection, and response, using it in various sectors such as medical, commercial, and retail.
341329
product-review_section_summary_scalability_issues
30075
published
November 14, 2024 00:51
Many express confidence in Cynet's scalability, noting its ability to handle numerous endpoints and a range of organizational sizes from small businesses to large enterprises. Several mention seamless handling of large-scale deployments and various environments without performance issues. Comments indicate it supports rapid expansion needs across global clients, efficiently managing thousands of licenses without difficulties. A few observe no major limitations in scalability, while some suggest adding features for enhanced network visibility.
Users evaluated options like SentinelOne, CarbonBlack, CrowdStrike, Cybereason, VMware, Palo Alto, Cortex, Sophos EDR, Darktrace NDR, McAfee, and Trend Micro. Cynet stood out with a combination of network, host, file, directory, and user monitoring, offering easy management. Its cloud capabilities and proactive threat mitigation were highlighted. Price, deployment, and quality were key factors in decision-making, with consultants deeply involved in the selection process. Integration and ease with existing infrastructures increased its appeal.
Cynet helps organizations minimize concern over evolving threats, enabling effective monitoring and response through enhanced endpoint visibility. Its early alert system and integrated cybersecurity features such as EDR, XDR, and antivirus save recovery time. Users appreciate its ability to revert to previous states and block issues by default. They benefit from centralized cybersecurity systems, improved communication among teams, and streamlined threat management, ensuring robust protection and reducing disruptions.