Salesforce Platform efficiently scales for various user counts, supports customization, and accommodates both small and large organizations effectively.
Salesforce Platform boosts efficiency by automating processes, enhancing customization, and integrating tools for improved productivity and faster market strategies.
345326
review-sentiment_score_stability_issues
7589078
published
November 17, 2024 13:51
6.5
345325
review-sentiment_score_room_for_improvement
7589078
published
November 17, 2024 13:51
6.5
345324
review-sentiment_score_valuable_features
7589078
published
November 17, 2024 13:51
8.0
345323
review-section_quotes_room_for_improvement
7589078
published
November 17, 2024 13:51
{"quote":"More options for the dashboard would be beneficial.","score":8}
345322
review-section_quotes_room_for_improvement
7589078
published
November 17, 2024 13:51
{"quote":"Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.","score":9}
345321
review-section_quotes_valuable_features
7589078
published
November 17, 2024 13:51
{"quote":"It also allows for streamlined tracking of sales activities.","score":"8"}
345320
review-section_quotes_valuable_features
7589078
published
November 17, 2024 13:51
{"quote":"Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.","score":"9"}
345318
review-short_summary
7589078
published
November 17, 2024 13:51
I utilize Salesforce mainly for tracking opportunities and sales activities, benefiting from high-level dashboards. While it effectively manages these tasks, enhancing the dashboard with more fields for filters and control would be advantageous. I haven't used other solutions.
345317
product-review_section_summary_previous_solutions
20205
published
November 17, 2024 13:51
Users transitioned to Salesforce from various systems including Oracle CRM, Microsoft Dynamics, Zoho CRM, GoldMine CRM, and SAP due to challenges with inflexibility, complexity, or outdated technology. Many sought cloud-based, user-friendly alternatives offering better CRM capabilities. Some previously relied on Excel spreadsheets or systems like Odoo and Hyperionix, which required excessive customization. Others did not implement prior systems or used different CRM platforms like Pega, ZenDesk, and custom ERP solutions. Salesforce's low-code environment and ecosystem attracted significant interest.
345316
product-alternatives_overview
20205
published
November 17, 2024 13:51
Salesforce Platform surpasses its competitors by offering robust customization, seamless integration with third-party applications, comprehensive analytics, and advanced automation features, empowering businesses to streamline operations and drive innovative growth strategies with unmatched efficiency and user-friendly interfaces.
345315
product-review_section_summary_setup_cost
20205
published
November 17, 2024 13:51
Enterprise buyers considering Salesforce Platform often find its pricing complex and expensive, especially for large organizations. Negotiation is critical, as costs can vary based on license types and business requirements. Many find value in the platform's features, but emphasize thorough needs assessment to avoid unnecessary costs. Pricing is typically per user, often with room for negotiation on maintenance and support. While the platform is costly, its wide-ranging capabilities justify the investment for many enterprises.
345314
product-cons_generated
20205
published
November 17, 2024 13:51
<p>Salesforce Platform is considered expensive, with high costs impacting startups and small businesses.</p><p>Users express the need for improved integration with systems like Microsoft Azure due to current challenges.</p><p>Customization is complex, requiring significant effort and resources for setup and maintenance.</p><p>Reports and dashboards are cumbersome to create and require extensive training.</p><p>The platform's rebranding and name changes cause confusion among customers and partners.</p>
Various teams and vendors managed Salesforce Platform implementation. Many used a mix of in-house teams and external consultants, with experiences varying from smooth deployments to complex projects requiring large teams. Third-party providers often aided in success, while some opted for internal resources, citing the importance of skilled personnel. Project complexity influenced team size, with deployments ranging from weeks to months. Maintenance typically involved a smaller percentage of the original deployment team.
Palo Alto is preferred for its user-friendly interface and performance over Cisco, Fortinet, Juniper, and pfSense.
345311
product-review_section_summary_initial_setup
20205
published
November 17, 2024 13:51
Salesforce Platform's initial setup is generally straightforward. Some users find it easy, especially with standard installations or when using external consultants. However, complex customizations and integrations may pose challenges, requiring professional assistance. The learning curve can vary, and setup time ranges from a few weeks to several months, depending on project complexity. Large deployments often involve multiple resources. Users appreciate Salesforce's flexibility, though they recommend careful planning and testing for customized implementations.
345310
product-review_section_summary_customer_service
20205
published
November 17, 2024 13:51
Salesforce Platform's customer service is responsive and informative, often addressing queries promptly. Users find technical support satisfactory, though response times vary, with some reporting delays in resolving complex issues. Many rely on internal or third-party support teams instead of Salesforce technical support. Ratings differ, ranging from high satisfaction to moderate approval for technical assistance. Some users appreciate the community support and online resources, marking them as beneficial in leveraging Salesforce Platform's capabilities.
Palo Alto Networks NG Firewalls deployment varies in duration and complexity, involving both internal teams and external partners.
345308
product-review_section_summary_ROI
20205
published
November 17, 2024 13:51
Salesforce Platform enhances agility, efficiency, and prevents information silos, contributing to significant revenue growth. Companies experience a return on investment compared to previous CRMs and anticipate further benefits by reducing costs over time. Salesforce has doubled sales representatives' revenue and saved 40% to 50% of users' time in managing data and accounts. Its new interface is expected to increase efficiency to 60% or 70%, reflecting its positive organizational impact.
Salesforce Platform's customer service and support is frequently rated between 8 and 9 out of 10.
345306
product-review_section_summary_cloud_provider
20205
published
November 17, 2024 13:51
Multiple participants prefer different providers for Salesforce Platform, with 'Other' being a common choice. Amazon Web Services (AWS) emerges as a popular option among several users. The data shows AWS is selected by some, whereas various unspecified options labeled as 'Other' account for the majority of selections. This indicates a diverse range of provider preferences with a notable segment opting for AWS services, while a larger group remains unspecified in their cloud provider selection.
Most prefer on-premises deployment for Palo Alto Networks NG Firewalls, with fewer adopting hybrid, public, or private cloud setups.
345304
product-review_section_summary_deployment_model
20205
published
November 17, 2024 13:51
Public Cloud is predominantly chosen with a significant number of organizations opting for this model when using Salesforce Platform. Private Cloud is selected by a smaller group. On-premises and Hybrid Cloud deployments are less common compared to the others. This shows a clear preference for Public Cloud among users, with Private Cloud and other models being less frequently utilized.
AWS and Microsoft Azure are popular for deploying Palo Alto Networks NG Firewalls, with AWS slightly more preferred.
345302
product-review_section_summary_other_advice
20205
published
November 17, 2024 13:51
Users advise others to define clear business processes and align them with Salesforce Platform's capabilities before implementation. They emphasize starting with core features to minimize costly customizations, partnering with experienced firms, and ensuring strong data management and integration. Testing apps prior to purchase and having a dedicated administrator are crucial. Proper planning, training, and understanding of organizational needs are key for maximizing Salesforce Platform's efficiency and avoiding unnecessary complexities.
Palo Alto Networks NG Firewall setup is often straightforward but can be complex, with documentation and support aiding deployment.
345300
product-review_section_summary_stability_issues
20205
published
November 17, 2024 13:51
Salesforce Platform is highly stable, with users experiencing minimal issues. Reports indicate strong performance and reliability, with no significant bugs or glitches. Some find occasional slowness, but this doesn't impact overall stability. Few users face minor issues with specific apps, but these are generally rare. Regular updates address any concerns swiftly, ensuring the platform remains dependable. Users rate stability highly, often mentioning little to no downtime or crashes.
Palo Alto Networks support is knowledgeable but varies; users desire quicker responses and face communication challenges and mixed satisfaction.
345298
product-pros_n_cons_overview
20205
published
November 17, 2024 13:51
<p>Salesforce Platform offers trial periods and robust customization for scalability, praised for effective sales functionalities and ease of use. Highly rated support ensures reliability, though improvements are needed in search, integration with Google and Microsoft Azure, and pricing for startups. Enhancements are required for reporting and analytics, while Lightning components need performance optimization. Despite these, Salesforce Platform remains a valuable tool for adaptable business operations across industries.</p>
345297
product-review_section_summary_use_of_solution
20205
published
November 17, 2024 13:51
The duration of usage for Salesforce Platform ranges from a few months to approximately 20 years.
345296
product-review_section_short_summary_other_advice
32088
published
November 17, 2024 13:51
Plan and design thoroughly before deploying Palo Alto Networks NG Firewalls, prioritizing needs, budget, and support for optimal use.
Salesforce Platform users highlight the need for improved pricing and integration with other systems like Microsoft Azure and Google. The interface could be more intuitive and end-user friendly, especially when managing reports and bulk updates. There are concerns about complex initial setup processes, customization requirements, and high storage costs. Lightning components are reportedly slow to load, impacting performance. Users desire better support for real-time data communication, mobile app improvements, and enhanced AI capabilities for business decision-making.
345294
product-review_section_summary_valuable_features
20205
published
November 17, 2024 13:51
Salesforce Platform's most valuable features include speed of delivery, seamless integration, easy customization, robust scalability, agile development support, and an intuitive interface. It offers powerful analytics, real-time reporting, extensive configuration options, and strong CRM capabilities. The platform's flexibility, user-friendly nature, and wide range of automation tools enhance productivity. Integration with multiple platforms and a comprehensive ecosystem support diverse business needs, making Salesforce Platform highly efficient for various organizational processes.
345293
product-review_section_short_summary_use_case
32088
published
November 17, 2024 13:51
Palo Alto Networks NG Firewalls offer comprehensive network security, threat prevention, and application control, supporting hybrid and cloud integrations.
345292
product-pros_generated
20205
published
November 17, 2024 13:51
<p>Salesforce Platform offers a trial period, allowing potential users to evaluate its features before purchase.</p>
<p>It provides robust customization and integration options that are scalable and flexible, accommodating the growth of businesses.</p>
<p>The platform enhances lead management through effective coordination between sales and marketing teams.</p>
<p>Users can benefit from comprehensive reporting and analytics features, simplifying data management and decision-making processes.</p>
<p>It supports a low-code approach, making it accessible for users with minimal coding expertise to develop applications efficiently.</p>
345291
product-review_section_summary_use_case
20205
published
November 17, 2024 13:51
Salesforce Platform is primarily utilized for CRM activities, supporting business sales, invoicing, and customer service. Users manage opportunities, track customer interactions, and integrate various applications. It aids in sales processes, marketing, forecasting, and customer relations. Many focus on lead and account management, data analysis, mobile access, and custom development. Organizations leverage its scalability, integration capabilities, and data visibility to efficiently handle sales funnels, customer tracking, and internal processes.
Palo Alto Networks NG Firewalls offer varying scalability; effective for large organizations, but costly for smaller enterprises.
345289
product-review_section_summary_scalability_issues
20205
published
November 17, 2024 13:51
Salesforce Platform is widely seen as a scalable platform, supporting various user volumes from small teams to large enterprises. While some face API threshold challenges, most report smooth scalability with the right customization and adherence to guidelines. Scalability ratings range from moderate to high, often praised for ease of expansion across companies. Challenges in data processing due to configurability and feature richness can arise, but many find Salesforce scalable across diverse organizational needs.
Users considered platforms like RightNow Technologies, Oracle CRM, Sage CRM, Microsoft, HubSpot, Appian, Pega, ServiceNow, Remedy, Goldmine Software, SEIBEL, Symantec Compass, Freshworks, Odoo, Microsoft Dynamics, and others. Salesforce was favored for ease in managing opportunities, marketing superiority, economic group views in its enterprise version, and consolidation capabilities. Some users had issues with data loss when transitioning away.
Palo Alto Networks NG Firewalls offer advanced security, application visibility, and seamless integration, making them a reliable network security choice.
Salesforce Platform enabled organizations to increase CRM releases, automate workflows, and save costs. It improved customer response times, forecasting, lead management, and account visibility. Custom application development became accessible and efficient. Automation enhanced efficiency and communication. Data centralization and integration with tools like RingCentral streamlined management processes. Enhanced tracking of sales metrics, opportunities, and client interactions boosted productivity and business focus. Salesforce's customization addressed unique business needs and facilitated faster go-to-market strategies.
Palo Alto Networks NG Firewalls have been used by users for durations ranging from one to 20 years.
345282
review-stat_quotes
7589076
published
November 17, 2024 13:51
{"quote":"The setup process is somewhat complex, requiring a couple of days.","quality_score":"8","sentiment_score":"5"}
345281
review-stat_quotes
7589076
published
November 17, 2024 13:51
{"quote":"Palo Alto Networks NG Firewalls are stable; we have only faced downtime once in the past two years due to a primary firewall maintenance issue where the standby did not come up.","quality_score":"9","sentiment_score":"7"}
345280
review-con_points
7589076
published
November 17, 2024 13:51
{"quote":"The support needs improvement, as the quality of the responses is not great and sometimes solutions take a long time.","quality_score":"8","sentiment_score":"2"}
345279
review-pro_points
7589076
published
November 17, 2024 13:51
{"quote":"The most valuable aspect of Palo Alto Networks NG Firewalls is the performance.","quality_score":"9","sentiment_score":"8"}
345278
product-review_section_short_summary_ROI
32088
published
November 17, 2024 13:51
Palo Alto Networks NG Firewalls offer cost-effective security, enhancing threat prevention and management while reducing labor and breach incidents.
345277
product-review_section_short_summary_setup_cost
32088
published
November 17, 2024 13:51
Palo Alto Networks NG Firewalls offer advanced, reliable security at a high cost, but deliver strong value for enterprise needs.
Palo Alto Networks NG Firewalls enhance visibility, security, and management, reducing threats and downtime with machine learning and integrated capabilities.
345273
review-sentiment_score_initial_setup
7589076
published
November 17, 2024 13:51
2.75
345272
review-sentiment_score_room_for_improvement
7589076
published
November 17, 2024 13:51
3.5
345271
review-sentiment_score_stability_issues
7589076
published
November 17, 2024 13:51
8.5
345270
review-section_quotes_customer_service
7589076
published
November 17, 2024 13:51
{"quote":"The quality of responses could be improved","score":"7"}
345269
review-section_quotes_customer_service
7589076
published
November 17, 2024 13:51
{"quote":"Support is a challenge as the response time is long","score":"8"}
345268
review-section_quotes_stability_issues
7589076
published
November 17, 2024 13:51
{"quote":"We have only faced downtime once in the past two years due to a primary firewall maintenance issue where the standby did not come up.","score":"7"}
345267
review-section_quotes_stability_issues
7589076
published
November 17, 2024 13:51
{"quote":"Palo Alto Networks NG Firewalls are stable.","score":"8"}
345266
review-section_quotes_setup_cost
7589076
published
November 17, 2024 13:51
{"quote":"Palo Alto Networks NG Firewalls are more expensive than Cisco firewalls, but slightly less expensive than Juniper firewalls.","score":"9"}
345265
review-section_quotes_room_for_improvement
7589076
published
November 17, 2024 13:51
{"quote":"The configuration process is complex and currently incompatible with certain operating systems, such as Linux.","score":"9"}
345264
review-section_quotes_room_for_improvement
7589076
published
November 17, 2024 13:51
{"quote":"The internal authentication method for connecting to the firewall's internet access requires an SSL certificate.","score":"7"}
345263
review-section_quotes_room_for_improvement
7589076
published
November 17, 2024 13:51
{"quote":"Configurations related to different operating systems can be complex, and we have encountered issues with Linux systems.","score":"9"}
345262
review-section_quotes_room_for_improvement
7589076
published
November 17, 2024 13:51
{"quote":"The support needs improvement, as the quality of the responses is not great and sometimes solutions take a long time.","score":"8"}
345261
review-section_quotes_valuable_features
7589076
published
November 17, 2024 13:51
{"quote":"The most valuable aspect of Palo Alto Networks NG Firewalls is the performance.","score":"9"}
345260
review-short_summary
7589076
published
November 17, 2024 13:51
I use Palo Alto Networks NG Firewalls for network visibility and protection. Its performance is a key strength, though support quality and configuration with Linux need improvement. Despite considering Cisco and Juniper, Palo Alto's features and pricing are preferable.
345258
product-review_section_summary_previous_solutions
32088
published
November 17, 2024 13:51
Previous solutions included Cisco ASA, Check Point, NetScreen, and Fortinet. Users noted dissatisfaction with Cisco's complexity and latency in packet processing. Check Point was cited as expensive and difficult to configure. Fortinet was highlighted for stability and features but lacked a single-pass architecture. Users were drawn to Palo Alto for its better manageability, application control, and unified platform. It offered enhanced security and ease of use, influencing organizations to switch.
345257
product-pros_n_cons_overview
32088
published
November 17, 2024 13:51
<p>Palo Alto Networks NG Firewalls offer comprehensive security features with advanced threat protection, IPS/IDS, URL filtering, and application control, ensuring effective security management. High scalability supports organizations of any size without performance compromise. Quick setup and stability enhance reliability across deployments. App-ID technology boosts application identification and traffic control, while integration aids compliance. However, data loss prevention requires improvement, high pricing affects competitiveness, and technical support needs enhancement.</p>
345256
product-alternatives_overview
32088
published
November 17, 2024 13:51
<p>Palo Alto Networks NG Firewalls surpasses its competitors by providing robust security with advanced threat prevention, seamless integration across platforms, and superior performance, ensuring comprehensive protection and easy management for businesses of all sizes.</p>
345255
product-review_section_summary_setup_cost
32088
published
November 17, 2024 13:51
Palo Alto Networks NG Firewalls are considered expensive compared to competitors like Fortinet and Cisco, often described as the Cadillac of firewall solutions due to their premium pricing and strong security features. Licensing is typically on a yearly basis, with options for one to five-year contracts. Additional features require separate licenses, adding to the cost. While pricey, many users emphasize the solution’s high performance and advanced capabilities, justifying the investment for companies prioritizing robust security.
345254
product-cons_generated
32088
published
November 17, 2024 13:51
<p>Palo Alto Networks NG Firewalls are considered expensive compared to other firewall options.</p>
<p>There is a need for improved training and better integration of machine-learning capabilities.</p>
<p>The initial configuration and setup are complex and time-consuming.</p>
<p>The technical support provided by Palo Alto Networks is often seen as unsatisfactory.</p>
<p>More improvements are required in scalability and central management features for Palo Alto Networks NG Firewalls.</p>
345253
product-review_section_summary_initial_setup
32088
published
November 17, 2024 13:51
Users found Palo Alto Networks NG Firewalls' setup to be generally straightforward, with a learning curve for some. Many praised its ease, especially for those with previous experience. Deployment time varied by complexity and network size, ranging from under an hour to several weeks. Some noted challenges with migration and configuration, particularly for complex environments or new users. Training and adequate planning were emphasized as essential for smoother installation and deployment processes.
Palo Alto Networks NG Firewalls implementation often involves in-house teams or external partners. Some users manage everything internally, while others rely on consultants or integrators. Deployment time varies, typically requiring a few hours to several days, depending on complexity and policy requirements. Users highlight the need for skilled personnel, while some appreciate vendor and partner support, noting the process is generally straightforward with adequate resources and expertise. Collaborative efforts are common for more complex scenarios.
345251
product-review_section_summary_customer_service
32088
published
November 17, 2024 13:51
Customer service and support for Palo Alto Networks NG Firewalls is regarded as responsive but varies by region and support tier. Users praise the expertise of engineers, though some experience delays and inconsistent service quality. Language barriers pose challenges in certain regions. Communication with local partners can be slow, complicating resolution timelines. Users feel documentation is comprehensive, which reduces the need for direct support. Negative experiences highlight long wait times and less effective initial responses.
Palo Alto Networks NG Firewalls' customer service and support are generally well-regarded, receiving ratings mostly between 7 to 9 out of 10.
345249
product-review_section_summary_deployment_model
32088
published
November 17, 2024 13:51
Most users employ Palo Alto Networks NG Firewalls primarily with on-premises deployment. Several opt for hybrid cloud setups, while others use public or private clouds. The majority indicate a preference for on-premises environments, with hybrid cloud being the next most common model. Public cloud usage is less frequent than on-premises or hybrid. The deployment pattern shows a strong inclination towards on-premises usage, accompanied by multiple instances of hybrid cloud configurations.
345248
product-review_section_summary_ROI
32088
published
November 17, 2024 13:51
Users mention a noticeable return on investment with Palo Alto Networks NG Firewalls. They note enhanced security, cost savings from consolidated platforms, reduced threats, and fewer man-hours. Many appreciate its ease of management and comprehensive features, leading to increased visibility and a secure environment. Additionally, some report significant cost reductions in hardware and improved efficiency. The effective blocking of unauthorized access and security breaches is frequently highlighted, emphasizing its financial and operational benefits.
345247
product-review_section_summary_other_advice
32088
published
November 17, 2024 13:51
Users advise others to explore Palo Alto Networks NG Firewalls for comprehensive features like WildFire and integration capabilities. They recommend planning for proper network design and considering future scalability to maximize investment. Competent local support and proper training are highlighted as crucial. While the initial cost is high, the trade-off for enhanced security and advanced features is justified. Machine learning and API features are beneficial, and continuous improvements make Palo Alto Networks NG Firewalls a recommended option.
345246
product-review_section_summary_cloud_provider
32088
published
November 17, 2024 13:51
Organizations predominantly use Amazon Web Services (AWS) and Microsoft Azure for hosting Palo Alto Networks NG Firewalls. AWS appears to be slightly more favored, mentioned by seven users, while Azure is preferred by five. This indicates a competitive preference between these two service providers when integrating with Palo Alto Networks for network security requirements.
345245
product-review_section_summary_stability_issues
32088
published
November 17, 2024 13:51
Palo Alto Networks NG Firewalls are frequently praised for their high stability compared to similar offerings like Cisco or Fortinet. Users describe them as reliable, solid, and able to handle extensive workloads without glitches or crashes. Some note occasional spikes in hardware resource use, requiring restarts, but these incidents are rare. In cases of stable configuration and proper maintenance, users report minimal downtime and strong performance under various conditions.
345244
product-review_section_summary_use_of_solution
32088
published
November 17, 2024 13:51
The usage of Palo Alto Networks NG Firewalls ranges from one year to over ten years.
Palo Alto Networks NG Firewalls could benefit from improved pricing, support, and user-friendliness. Reporting features, configuration complexity, and documentation need enhancements. Customers want better integration with AI and industry tools, increased processing power, and faster updates. There are concerns about the VPN, traffic management, and scalability. Users have highlighted slow support, complex initial setup, and challenges with logging. Additional requests include improved threat detection, machine learning, and multi-factor authentication.
345242
product-review_section_summary_valuable_features
32088
published
November 17, 2024 13:51
Palo Alto Networks NG Firewalls offer extensive application control, threat prevention, and intuitive management. Users appreciate its application visibility, enhanced security through machine learning, and efficient URL filtering. The integration with GlobalProtect and WildFire provides strong threat detection. The centralized management via Panorama and real-time security updates are key features. Users find it easy to configure, with robust performance stability and a user-friendly interface, which streamlines network management and enhances cybersecurity posture.
345241
product-review_section_summary_use_case
32088
published
November 17, 2024 13:51
Organizations use Palo Alto Networks NG Firewalls primarily for security purposes, including perimeter defense, intrusion prevention, and traffic control. They implement the firewalls for application-level security, VPN setup, and threat management. These firewalls are used across various network environments, such as data centers, cloud platforms, and corporate offices. Clients leverage features like App-ID, URL filtering, and user management to enhance protection and optimize network performance while accommodating diverse requirements.