5.278

Organizations often use in-house teams for Qualys TotalCloud, with minimal maintenance and occasional external consultancy for quicker implementation.

Many switched from various security solutions to Qualys TotalCloud for its extensibility, UI benefits, and comprehensive features.

{"quote":"I would rate Qualys TotalCloud an eight out of ten.","score":"7"}

{"quote":"It is an effective solution.","score":"6"}

{"quote":"It is a good product for organizations looking to have a comprehensive view of their vulnerability assessment, remediation, and compliance posture.","score":"9"}

{"quote":"Qualys has been a market leader for more than 20 years.","quality_score":9,"sentiment_score":9}

{"quote":"Previously, for Azure scanning, there was a very limited scope.","quality_score":7,"sentiment_score":5}

{"quote":"We have five to six people working with Qualys.","quality_score":5,"sentiment_score":7}

{"quote":"Their customer support needs improvement. It can take three to four days to get an initial reply.","quality_score":7,"sentiment_score":4}

{"quote":"Qualys TotalCloud is quite stable.","quality_score":6,"sentiment_score":8}

7.0

{"quote":"Their customer support needs improvement.","quality_score":"8","sentiment_score":"3"}

{"quote":"Qualys TotalCloud fulfills all these needs.","quality_score":"9","sentiment_score":"9"}

Collaborate with Qualys experts, utilize community resources, and explore training to effectively use Qualys TotalCloud's comprehensive capabilities.

8.0

Qualys TotalCloud users primarily favor Microsoft Azure, though many also choose other cloud providers, indicating varied preferences.

Qualys TotalCloud enhances cloud security by managing vulnerabilities, ensuring compliance, and monitoring across Azure, AWS, and GCP environments.

Qualys TotalCloud setup is easy with clear instructions but faces permission issues, varying deployment times, and hybrid model challenges.

Qualys TotalCloud service is praised for technical expertise but faces criticism for response time consistency, especially on complex issues.

Qualys TotalCloud provides comprehensive risk assessment, seamless automation, IoT security, and Power BI integration for enhanced data visualization and management.

Qualys TotalCloud excels in scalability, efficiently accommodating businesses of all sizes and supporting global teams with diverse demands.

{"quote":"I would rate their support a seven out of ten.","score":"6"}

{"quote":"It can take three to four days to get an initial reply.","score":"7"}

{"quote":"We get a better response from a senior person, but we struggle a bit with a less experienced person.","score":"8"}

{"quote":"The quality varies considerably based on the expertise of the support individual.","score":"8"}

Most users favor the Public and Hybrid Cloud models when implementing Qualys TotalCloud in their operations.

{"quote":"Their customer support needs improvement.","score":"7"}

Qualys TotalCloud needs to simplify licensing and UI while enhancing IP scanning, report scheduling, compliance, and AI risk management.

7.9

7

Qualys TotalCloud's pricing is competitive and flexible, though some users feel cost may soon become too high.

Qualys TotalCloud has been in use for periods ranging from two months to four years by various users.

{"quote":"We rely on other solutions like Microsoft's Defender for these scenarios and hope Qualys can improve its assessment capabilities for PaaS services.","score":"7"}

{"quote":"Currently, Qualys does not have full access to these instances, which limits its effectiveness.","score":"9"}

Qualys TotalCloud is stable and reliable, with minor issues quickly resolved and continuous monitoring minimizing vulnerabilities.

{"quote":"There is room for improvement in vulnerability scanning, particularly for PaaS environments.","score":"8"}

Qualys TotalCloud enhances cyber risk management with consolidated insights, automated scans, and seamless integration for informed security strategies.

<p>Qualys TotalCloud enables enterprises to automatically detect inventory and assess security against Azure and CIS best practices. Its extensity allows customized security strategies. Automated daily reports ensure up-to-date vulnerability management, integrating with IaaS and SaaS. However, licensing units are unclear and scanning capabilities need enhancement, including improved IP to domain name resolution. The policy compliance and CDR modules require improvement, as does vulnerability scanning for PaaS environments due to limited instance access.</p>

{"quote":"Scans are performed automatically.","score":"8"}

{"quote":"The connector collects all the metadata for our cloud environment.","score":"7"}

{"quote":"Data compliance, vulnerability assessment, and remediation parts are taken care of by Qualys.","score":"9"}

{"quote":"FlexScan requires minimal intervention, and after configuration, it automatically collects data and performs necessary scans.","score":"10"}

{"quote":"With traditional scanning approaches, we had to give IP ranges and whitelist IPs. All that is now simplified.","score":"8"}

{"quote":"The agent and agentless scanning in TotalCloud, particularly the FlexScan method, is incredibly valuable.","score":"9"}

Organizations mentioned previously using Qualys PCI DSS, Dome9 from Check Point, Zscaler, Nessus, Tenable, and Prisma. They also relied on Azure, AWS, Google Cloud-native security, as well as using built-in tools like AWS Cloud Security and Amazon GuardDuty. Microsoft Defender was in use, some preferring Qualys for its extensibility, hybrid approach, superior interface, comprehensive features, and familiarity. Some organizations exclusively used Qualys TotalCloud or selected it after evaluating alternatives.

<p>Qualys TotalCloud's cloud licensing unit system is unclear, with "units" lacking definition.</p><p>Policy compliance module requires improvement due to extensive manual work and needs enhancements in controls remediation.</p><p>Response time from Qualys customer service, while within SLA, is lengthy.</p><p>TotalCloud's scanning capability for niche devices like Wi-Fi dongles and USB modems needs enhancement.</p><p>Qualys Patch Management in TotalCloud does not cover installation of certain prerequisites on servers or workstations.</p>

<p>Qualys TotalCloud surpasses its competitors by offering comprehensive cloud security with real-time visibility, automated compliance checks, and seamless integration capabilities, empowering businesses to efficiently manage risks while ensuring robust protection across their cloud environments.</p>

Qualys TotalCloud's pricing is generally perceived as high but reasonable by enterprise users, aligning with their organizational needs. Some find it expensive, while others see the competitive pricing as a positive aspect without concerns given its features, especially the dashboard. Pricing flexibility, using existing VMware licenses for cloud features, adds value. Although some view it as increasingly expensive, it remains attractive compared to other market options, embedded in existing subscriptions for some organizations.

Qualys TotalCloud's implementation process is often managed by in-house teams, ranging from small setups needing two people to larger teams of 15. Many users find the platform's clear instructions aid independent deployment, though consulting can speed up the process for those less familiar. Technical account managers are frequently involved, offering valuable support and resource management. Maintenance is typically unnecessary, allowing teams to focus on ongoing operations and management tasks.

Many users found Qualys TotalCloud's initial setup straightforward, aided by clear instructions and minimal maintenance. Permission requirements varied, impacting deployment ease. Smaller environments or experienced teams reported faster implementation. A GUI-based interface facilitated user understanding without command-line reliance. Some encountered permission-related challenges or had to follow change management processes. Timeframes ranged from weeks to months, depending on organization size and complexity. Qualys TotalCloud required regular maintenance for optimal performance.

Qualys TotalCloud customer service is described as highly responsive and provides quality assistance, though response times can vary. Many express satisfaction with the support team's quick responses and helpfulness, often rating it highly. However, some mention delays and improvement needs, especially regarding ticket resolution times. Despite occasional challenges, users appreciate proactive engagement and commend the technical expertise offered. The support quality is generally considered competitive, yet availability and response time could be enhanced further.

Users report utilizing Qualys TotalCloud for a period ranging from two months to around four years.

Users predominantly utilize Public Cloud and Hybrid Cloud deployment models for Qualys TotalCloud. Among them, a significant number adopt the Hybrid Cloud approach, while others prefer the flexibility of Public Cloud. A smaller portion opts for Private Cloud, showing diverse choices tailored to particular needs.

<p>Qualys TotalCloud provides comprehensive vulnerability management, offering a clear overview of all vulnerabilities.</p>

<p>The platform enables the creation of daily reports autonomously, enhancing operational independence.</p>

<p>FlexScan, specifically designed for internet-facing VMs, offers targeted scanning capabilities, significantly enhancing security measures.</p>

<p>Qualys TotalCloud aids in understanding an organization's risk structure, vulnerabilities, and security posture effectively.</p>

<p>The integration capabilities with both IaaS and SaaS streamline the process and enhance the scope of security operations within cloud environments.</p>

Qualys TotalCloud customer service and support are generally rated as positive, with ratings mostly between 3.5 and 5 out of 5.

Most users prefer platforms other than Microsoft Azure for deploying Qualys TotalCloud. Microsoft Azure is chosen by fewer respondents compared to alternative solutions.

Qualys TotalCloud is considered extremely stable, with ratings typically between seven and ten out of ten. Users report minimal issues, without experiencing significant downtime, crashes, or lags. When minor bugs occur, they're resolved swiftly by the support team. Notifications are provided for maintenance or downtime. Users emphasize the importance of continuous monitoring to maintain cloud stability and prevent vulnerabilities. Stability is a key reason for choosing Qualys TotalCloud.

Users advise others to explore Qualys TotalCloud's extensive training and community support and to understand the cloud API for effective use. Having expert knowledge is beneficial for implementing compliance and detecting vulnerabilities. Managing IT assets well is crucial for full utilization. They recommend leveraging Qualys' resources, such as the Technical Account Manager and online documentation. New users should familiarize themselves with the interface to enhance their experience. Qualys TotalCloud is highly recommended for its comprehensive features.

Qualys TotalCloud excels in extensibility, cloud security posture management, and vulnerability management. Users value automated compliance checks, FlexScan for internet-facing VMs, and the unified dashboard. TruRisk Insights offer comprehensive risk analysis. Automated reporting and real-time remediation streamline workflows, while integration with platforms like Power BI enhances data visualization. Cloud-native architecture supports Kubernetes and container security, allowing seamless API integration and reducing manual efforts. The platform's detailed vulnerability attack paths facilitate efficient risk mitigation.

Qualys TotalCloud needs improvements in its licensing clarity, IP scanning, and policy compliance functionality to reduce manual work. Integration of TruRisk and enhancements in the UI are desired. Reporting requires better customization and scheduling. Vulnerability scanning should extend to subdomains and niche devices. Support for Windows OS in container security is needed. The complexity of the interface should be simplified. Enhanced focus on PaaS environments, AI risks, and comprehensive patch management is also important.

Qualys TotalCloud enhances security by offering extensive vulnerability insights, prioritizing risks with TruRisk, and providing remediation guidance. Organizations gain visibility into cloud security, reducing risks efficiently. It consolidates data from diverse environments, enabling quick mitigation of misconfigurations. Enhanced compliance and risk prioritization streamline workflows, improving security postures. Automated scans and dashboards facilitate better risk management and resource allocation. Integrated features and AI protection provide comprehensive threat assessments for effective vulnerability management across infrastructures and applications.

Qualys TotalCloud exhibits strong scalability for various business sizes, effectively adapting to diverse needs. Users have expanded operations and increased user counts without issues, with many finding it easy to manage growing applications and locations. Ratings often reach eight, nine, or even ten out of ten, reflecting user satisfaction with the ability to scale. Organizations with global deployments appreciate its scalability, supporting thousands of users and branch expansions confidently.

Organizations primarily use Qualys TotalCloud for compliance monitoring, vulnerability management, and security posture management across cloud platforms like Azure, AWS, and GCP. They implement it to address vulnerabilities, manage compliance tasks, and provide a centralized dashboard for monitoring. Its features include Cloud Security Posture Management and Software-as-a-Service Detection Response. Regular scans, automated patching, and asset tagging are used to maintain security and reduce vulnerabilities in deployments, enhancing their cloud environment's security posture.

6.82

{"quote":"We have seen more than 50% improvement.","quality_score":"10","sentiment_score":"10"}

{"quote":"We started seeing its benefits within two to three days of deployment.","quality_score":"8","sentiment_score":"8"}

{"quote":"Its implementation took 10 to 15 days. We are a small organization. We do not have a large number of APIs and servers.","quality_score":"7","sentiment_score":"7"}

{"quote":"We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users. At first, we had one branch, but now, we have four branches. Some branches are based in India, and some are out of India.","quality_score":"9","sentiment_score":"9"}

Users switched to Qualys TotalCloud for its extensibility, ease of use, comprehensive features, and superior vulnerability correlation over Prisma.

Organizations use in-house teams, sometimes with Qualys support, for efficient Qualys TotalCloud implementation, occasionally using consulting services.

8.0

{"quote":"Qualys TotalCloud has improved our security posture.","quality_score":"8","sentiment_score":"9"}

9

9

Qualys TotalCloud's setup is straightforward with helpful support; ease varies by complexity and existing IT familiarity.

Public Cloud dominates user choice for Qualys TotalCloud, with Hybrid Cloud appealing to mixed environments and fewer using Private Cloud.

Qualys TotalCloud enhances cloud security and compliance through vulnerability management, unified monitoring, and automated workflows for major cloud platforms.

Qualys TotalCloud's customer service is generally responsive and effective, though some users experience delays and availability issues.

Many users choose Microsoft Azure for Qualys TotalCloud, though more select different providers, reflecting diverse team needs.

Qualys TotalCloud excels in scalability, handling diverse deployments effortlessly and supporting growth, rated highly by users globally.

Qualys TotalCloud excels in inventory detection, risk management, and automation with customizable dashboards, real-time protection, and seamless integration.

Maximize Qualys TotalCloud by training, engaging with managers, managing assets, understanding APIs, and monitoring features for efficiency.

{"quote":"Some branches are based in India, and some are out of India.","score":"6"}

Qualys TotalCloud users seek improved licensing, scanning, UI readability, Windows OS support, and enhanced multi-cloud and AI features.

{"quote":"At first, we had one branch, but now, we have four branches.","score":"9"}

{"quote":"We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.","score":"9"}

{"quote":"The solution scales well.","score":"7"}

{"quote":"I would rate its scalability a nine out of ten.","score":"8"}

{"quote":"It is a stable solution, which is why we chose it.","score":"9"}

{"quote":"I would rate its stability as nine out of ten.","score":"8"}

Qualys TotalCloud has been used by users for varying durations between two months and three years.

Qualys TotalCloud offers competitive pricing with valuable features, flexible licensing, and integration, justifying costs despite some price concerns.

Qualys TotalCloud is praised for its reliability and stability, offering seamless performance with minimal issues and excellent support.

{"quote":"It would be great to have reports related to RBI and SEBI compliances.","score":"8"}

Qualys TotalCloud boosts security with unified assessments, TruRisk insights, and API integration for efficient monitoring and vulnerability reduction.

{"quote":"In India, we have to comply with RBI and SEBI guidelines.","score":"7"}

{"quote":"It would be helpful if the dashboard could generate reports tailored to specific compliance needs.","score":"8"}

{"quote":"The cost is high, but it meets our organizational needs.","score":"8"}

<p>Qualys TotalCloud offers automatic inventory detection with evaluation against Azure and CIS best practices. It provides daily reports and a consolidated view for leadership to prioritize vulnerabilities, enhancing cloud security with IaaS and SaaS integration. However, its cloud licensing unit definition and IP domain scanning need clarity, policy compliance requires less manual work, patch management lacks prerequisite installs, and support is overburdened, affecting service quality.</p>