SAP HCM's customer service and support is frequently praised, averaging a 4 out of 5 rating.

Users advise others to thoroughly understand SAP HCM before implementation, as it's costly and complex. Avoid excessive customization, select the right modules, and choose adept consultants for smoother integration. It's crucial to plan meticulously and maintain communication with consultants. The system suits larger businesses given its scalability and integration features, though it may present challenges for smaller enterprises. Emphasize training and ongoing learning to maximize effectiveness and ensure competent handling of updates and requirements.

Most entities favor on-premises for SAP HCM, with noticeable adoption of public cloud yet smaller inclination towards private cloud and hybrid cloud models.

SAP HCM is generally perceived as stable, with many users encountering no stability issues. Some organizations note occasional glitches, often attributed to user error or misconfigurations. Companies appreciate its reliability, especially in cloud environments, but some highlight challenges with on-premises setups. Time Management and Payroll modules occasionally cause problems, while others emphasize good performance on platforms like IBM AIX. Companies frequently rate stability highly, though some suggest areas for potential improvement.

SAP HCM needs enhancements in user interface and usability as users find it outdated and complex. Integration with other systems is challenging and payroll management requires improvement, especially with frequent tax and regulation changes. Customization is difficult, making dependency on consultants high. Support quality and pricing are concerns, and talent management lacks investment. Cloud migration and AI incorporation are suggested, while maintaining focus on innovative features to improve engagement and efficiency.

Usage spans from about 1 to 23 years, with many having experience for over a decade.

<p>SAP HCM integrates various HR modules including personnel administration, payroll, and time management, easing the consolidation of payroll for all India operations. </p>
<p>It supports customization through custom infotypes enabling storage of unique data points, which enhances adaptability to organization-specific needs. </p>
<p>SAP HCM is praised for its error management capabilities which provide detailed error messages when issues arise. </p>
<p>The platform is scalable and capable of handling large volumes of employee data and simplifying complex human capital management processes. </p>
<p>SAP HCM features advanced analytics and reporting capabilities that allow generating HR reports easily, improving management meetings and audit preparations. </p>

SAP HCM features highly valued by users include broad integration across HR, payroll, finance, and enterprise processes, cloud extension with SuccessFactors, analytics, and mobile accessibility. It supports over 50 countries for payroll, offers flexible configuration, and ensures effective talent and data management. Known for user-friendly interfaces, SAP HCM enhances productivity and minimizes errors in global workforce management through seamless integration across diverse functional areas. Its scalability and performance are favored by many organizations.

SAP HCM is widely utilized for managing HR operations, payroll processes, organizational data, talent management, and employee self-service. It automates routine tasks like vacation scheduling and integrates with modules such as finance for comprehensive enterprise management. Users leverage SAP HCM for tasks like recruitment, learning management, and career development. It supports both on-premises and cloud deployments, providing flexibility and opportunities for cost reduction. Many organizations combine it with SuccessFactors for enhanced functionality.

SAP HCM is recognized for its scalability across different organizational sizes and geographies. Users have found it adaptable, handling from hundreds to thousands of employees. Challenges can occur during initial setup, but scalability is generally rated high. It suits enterprises and medium-sized businesses and allows for license expansion. Some transitions from other modules to HCM show adaptability. Many rate its scalability between five and ten out of ten.

Users evaluated various alternatives to SAP HCM, including PeopleSoft, Workday, SuccessFactors, Oracle Fusion Cloud HCM, Odoo, and Darwinbox. SuccessFactors is noted for user-friendliness and speed, while Oracle offers cost savings and easy report customization. Some considered integration challenges with SAP HCM but valued its global reputation. SuccessFactors and Oracle PeopleSoft are recognized competitors. Odoo is highlighted for ease of use, and Workday was also compared with SuccessFactors.

SAP HCM provides a centralized data source streamlining HR processes and increasing transparency. It enhances productivity by reducing manual work, supports remote work via VPN, and consolidates payroll. Data insights improve decision-making and compliance management. Automation handles changing regulations, aiding with taxation and compliance. Employee databases are easily maintained, supporting over 2,000 employees. Integration between modules allows automatic transactions, boosting analytics and reducing attrition. Streamlines payment structure, recruitment, and talent management.

6.85

Organizations managed DD Boost deployment internally or with consultants, using SQL and EMC expertise to overcome challenges.

They found Data Domain more efficient than Veritas and considered switching to Zerto, retaining EMC Networker's simplicity and stability.

{"quote":"Boost has been quite good compared to traditional solutions based on, for example, virtual machines plus NAS storage, offering two, three, or four times faster backup and restore operations.","quality_score":"9","sentiment_score":"9"}

{"quote":"If we talk about basic work, we need to install DD into the rack, connect all of it, and make the first setup. We can do it within a day.","quality_score":"7","sentiment_score":"6"}

{"quote":"In general, if customers purchase next-business-day support and expect weekend support, they may complain if they did not buy options that include weekend support.","quality_score":"5","sentiment_score":"4"}

{"quote":"We sell the Dell solution, and some customers upgrade their software quicker than others, like to version 7072.","quality_score":"6","sentiment_score":"6"}

{"quote":"Some of our customers use data domain models like 6400 and some have a higher model, 9400.","quality_score":"7","sentiment_score":"5"}

7.5

6.33333333333333

DD Boost users predominantly prefer on-premises deployment, indicating a strong inclination away from public cloud options.

{"quote":"If we talk about Dell backup software, there is room for improvement in areas such as backup from IBM operating systems, open-source products, and Office 365.","quality_score":"9","sentiment_score":"3"}

DD Boost support is satisfactory, high-level resolution is effective, despite language barriers and varied experiences post-Dell acquisition.

DD Boost setup is generally easy, but can vary in complexity depending on environment, expertise, and specific requirements.

8.0

{"quote":"I'd rate the solution ten out of ten.","quality_score":"9","sentiment_score":"10"}

DD Boost optimizes backup efficiency and cost by enhancing data transfer and integrating with major applications in diverse environments.

7.59518

Opt for Fibre Channel for speed; evaluate scalability, deduplication, and cost for backup efficiency with Data Domain.

DD Boost offers scalable solutions, but costs and platform limitations can affect scalability, especially for large upgrades.

DD Boost enhances backup efficiency with deduplication, encryption, and scalability, offering excellent performance, data management, and reliability.

DD Boost needs improved platform coverage, GUI, Fibre Channel, deduplication, integration, cloud connectivity, support, database compatibility, and ransomware protection.

{"quote":"If customers purchase next-business-day support and expect weekend support, they may complain if they did not buy options that include weekend support.","score":"7"}

{"quote":"Dell has a warehouse of spare parts.","score":"8"}

DD Boost offers cost-effective daily backups, eliminating physical tapes, yielding 15-20% savings and added external backup security.

Users' experience with DD Boost varies significantly, spanning between ten months and 15 years, reflecting diverse levels of expertise.

DD Boost pricing is high yet reasonable, negotiable, with discounts and bundling options, appreciated by large enterprises.

DD Boost is highly rated for stability, offering reliable performance with minimal issues and high user satisfaction.

Users find StoreOnce offers superior speed and protection, while Cohesity and Commvault provide additional scalability and clustering options.

{"quote":"With perpetual licenses and backend-type licenses where we license the deduplicated data, it is good.","score":"7"}

{"quote":"The licensing model offers two options: per capacity and per host.","score":"8"}

{"quote":"Pricing is competitive.","score":"9"}

{"quote":"If we talk about Dell backup software, there is room for improvement in areas such as backup from IBM operating systems, open-source products, and Office 365.","score":"8"}

{"quote":"Dell Technologies are struggling to back up Office 365 and some open-source hypervisors like Proxmox.","score":"9"}

{"quote":"It is more about backup software improvements rather than the data domain or DD Boost solutions.","score":"7"}

DD Boost improves backup speed, reduces costs, enhances security, integrates seamlessly, and increases storage efficiency with deduplication and encryption.

<p>DD Boost offers strong scalability and advanced features like data deduplication and compression, enhancing storage efficiency and reducing network traffic. Known for stability and reliability, it supports CIFS and NFS protocols simultaneously for versatile management. Encryption enhances security, while high backup speed is advantageous. However, scaling may require new devices when limits are reached. Third-party help is often needed for specific deployments, and pricing remains higher compared to alternatives, affecting competitiveness.</p>

{"quote":"DD Boost is a proprietary technology of Dell, which helps to store the data faster and in a more secure way compared to open protocols.","score":"8"}

I sell Dell's Data Domain solutions, which feature DD Boost for faster, secure data storage, primarily to telecommunications and government sectors. While beneficial, improvements are needed for Dell's backup software with Office 365 and certain open-source hypervisors.

Previously, users employed Veritas, Data Domain, tape backup systems, HPE StoreOnce, NetBackup, and TSM. Data Domain was noted for greater efficiency and scalability than other options. Migrating to Data Domain offered deduplication and simplified data management. Users transitioned from tape to disk-based systems, with improved speed and integration. Some tested alternatives like HP and Zerto. HPE StoreOnce was recommended by some users coming from an HPE background.

<p>DD Boost surpasses its competitors by optimizing data backup and recovery with advanced performance features, intelligent load balancing, and seamless integration with leading backup applications, ensuring efficient storage utilization and faster data restoration processes.</p>

Enterprise buyers report that DD Boost's pricing is generally high, with varying licensing models including per capacity and per host. Some users find the solution expensive, often requiring separate licenses for specific environments like Oracle and Linux. Discounts are available for longer-term licenses or bundled purchases, although recurring costs such as support fees tend to increase annually. Pricing competitiveness seems to vary based on specific use cases, with some businesses finding it reasonable compared to competitors.

<p>DD Boost should cover more platforms and expand to include additional databases and software.</p><p>There are limitations with the VTL protocol and issues with using DD Boost as a shared or file server.</p><p>DD Boost is expensive compared to other storage options and its pricing can be improved.</p><p>Technical support is satisfactory but could be enhanced for better responsiveness.</p><p>Ransomware protection should be integrated directly within DD Boost.</p>

Many organizations implement DD Boost with their in-house teams, often involving experienced engineers, and occasionally consult external experts for assistance. Some entities engage consultants, particularly when SQL expertise is required, while others partner with local specialists for implementation. Deployment experiences vary, with some facing challenges that necessitated AI technology advice. Technical meetings and planning are emphasized to ensure seamless deployment, and there is a mix of self-implementation and collaboration with consultants.

Initial setup experiences with DD Boost vary. Many find it straightforward and easy, especially with the manual. Others note complexity depending on specific technical requirements, infrastructure, or custom configurations. Some companies require adjustments based on existing architecture or network constraints. Deployment time ranges from minutes to days, influenced by the environment and specific needs. Generally, those familiar with similar systems tend to have fewer complications, while clear documentation aids newcomers.

Customer service for DD Boost is generally satisfactory, with technical support receiving positive feedback for being knowledgeable and prompt. Some users note excellent service and problem resolution, while others mention room for improvement. There are occasional communication issues and wait times in reaching advanced support levels, leading to mixed experiences. Ratings for technical support range from seven to nine out of ten, with some reporting varying performance levels across different regions.

Customers who experienced disasters reported a return on investment with DD Boost, finding it financially beneficial. It eliminated the need for physical tapes, resulting in significant savings. Daily backups continue smoothly with no serious issues reported, leading to a 15% to 20% cost reduction.

Based on the given feedback, customer service and support of DD Boost would likely be rated around 6 to 8 out of 10.

Users advise others to consider using Fibre Channel for optimal performance with DD Boost. Many emphasize trying the product in real environments to match unique requirements. Regular self-study is encouraged to enhance understanding. Users highlight speed and efficiency gains with backup processes, although some note potential cost and capacity limitations. The need for careful workload analysis is stressed to avoid inefficiencies. Overall, DD Boost consistently receives high recommendations for its reliability and performance benefits.

Most users utilize an on-premises deployment model for DD Boost, with the vast majority highlighting this preference. A very small number reported implementation in a public cloud environment. This demonstrates a predominant choice for local infrastructure among users.

Users find DD Boost to be very stable and reliable, with no crashes, freezes, bugs, or glitches reported. Teams experienced consistent performance, giving it high ratings, often around eight to ten out of ten for stability. Organizations have used it successfully for over two years without significant issues. It's described as easy to manage and dependable, with many recommending it for its full features and stable functionality.

<p>DD Boost is highly scalable, allowing organizations to expand without concerns.</p>
<p>It offers efficient data restoration, with fast speeds and effective handling of regular data.</p>
<p>Data deduplication and compression are key features, improving backup storage utilization and reducing network traffic.</p>
<p>DD Boost supports both CIFS and NFS protocols simultaneously, enhancing flexibility in data management.</p>
<p>The initial setup of DD Boost is straightforward, making it easy to deploy and integrate into existing systems.</p>

DD Boost is primarily used for backup purposes, enabling cost savings and increased storage efficiency. Organizations utilize it to enhance backup speed and data transfer efficiency. It supports replication and integrates with tools like Veeam and RMAN. DD Boost is valuable for minimizing negative outcomes and protecting against ransomware. Its deployment is mainly on-premises, aiding in data deduplication and reducing server resource burdens during backups, benefiting industries like finance and telecommunications.

DD Boost faces limitations in platform support and functionality, particularly with certain databases and software. Users find the interface difficult to navigate and desire better integration capabilities. Fibre Channel support and replication need enhancement. High costs and limited deduplication efficiency are concerns, as is the gateway between on-premises and cloud. Storage capacity and scalability issues persist. Improved technical support and ransomware protection integration are desired. There is a call for more transparency, user-friendliness, and performance enhancements.

DD Boost excels with its unique protocol, enabling superior efficiency with features like deduplication, compression, and encryption. Users appreciate its ease of management and installation, remarkable backup and restoration speed, and effective replication capabilities. It supports plug-ins for enhanced performance and provides reliable connectivity and stability, minimizing server interruptions. Its cloud integration, ransomware protection, and data security are noteworthy. The technology helps optimize storage space and resource utilization, benefiting diverse data environments.

Users have been utilizing DD Boost for periods ranging from several months to around 16 years.

DD Boost enhances backup speed and performance, reduces maintenance time, and protects data. Organizations report faster backup times, improved compression ratios, and lower storage costs. Backup data becomes more efficient, with less network traffic and improved recovery processes. Users note decreased hardware investment needs and effective integration with existing systems, like Veeam and Networker. Compared to traditional methods, DD Boost achieves significant time and resource savings, improving data retention and optimizing server space.

DD Boost offers varying scalability dependent on model and licensing, with many finding it effective for expansion, though some note limitations and costs involved. Users often scale through adding licenses or models but may face challenges in larger transitions or hardware upgrades. It works well for different client sizes, though medium to small enterprises may find it costly. Feedback rates scalability from moderate to excellent, with some needing vendor assistance for upgrades.

Users evaluated Cohesity, noting DD Boost's greater scalability. StoreOnce was also considered for its Catalyst backups and faster performance, reaching up to 36 terabytes per hour compared to DD Boost's 11 terabytes. StoreOnce offers better ransomware protection. Some mentioned Commvault with hyperscale clusters. Others lacked experience with alternatives, while some acknowledged StoreOnce's comparable benefits and deduplication.

Users evaluated Workday, Oracle, PeopleSoft, SuccessFactors for user-friendliness, analytics, cost-effectiveness, and integration into a centralized platform.

Users considered PeopleSoft, Workday, and SuccessFactors. Others mentioned Oracle, Odoo, and Zoho. Clients found Workday more user-friendly than SAP HCM. SuccessFactors was preferred for user-friendliness and module efficiency. Financial constraints prompted exploration of local programs. Cost and integration were concerns. Workday and Oracle offered distinct advantages in analytics and customization. Some companies transitioned from decentralized systems to integrate departmentally with SAP HCM.

Users preferred DD Boost for its efficiency, scalability, and deduplication over Cohesity, HPE StoreOnce, and others.

Users considered alternatives like Cohesity, HPE StoreOnce, Commvault, Veritas, NetBackup, and TSM. Data Domain Boost was chosen for its scalability and deduplication features over Cohesity and its stability and integration over HPE StoreOnce. StoreOnce was praised for faster Catalyst backups. Veritas and NetBackup were less efficient, and TSM required separate licenses. Some users valued Zerto's compatibility with Networker, while others found HPE StoreOnce to be a comparable choice to Data Domain.

Users transitioned to Kubernetes for its scalability, moving from Docker Swarm to cloud platforms like AWS and Azure.

Kubernetes deployment varies in complexity, requiring specialized teams and tools, with success reliant on expertise and environment factors.

Public Cloud leads Kubernetes deployments, while Hybrid and On-premises remain popular for flexibility and control advantages.

AWS and Microsoft Azure are top choices for Kubernetes in cloud environments, dominating over other minor providers.

Kubernetes setup is complex without expertise and tools; managed services simplify deployment more than self-managed or on-premise solutions.

Users manage issues internally with community resources; major firms provide strong support, while open-source relies on internal teams.

{"quote":"Kubernetes allows us to update without downtime and to easily deploy new software, which is very beneficial for our operations.","quality_score":"10","sentiment_score":"9"}

Kubernetes enables efficient microservices deployment, management, and scaling across diverse cloud platforms, supporting compliance and high availability for businesses.

Kubernetes offers efficient scalability, supporting businesses of all sizes with seamless cloud scaling and effortless workload management.

6.5

Kubernetes provides scalable, automated container orchestration, offering ease of use, cloud integration, and robust resource management for enterprises.

6.35

Users want a simpler Kubernetes UI, better security, integration, monitoring, deployment, dashboards, non-Linux support, and learning resources.

Use managed Kubernetes services for ease and cost-efficiency while understanding Kubernetes and considering training to handle complexities.

Kubernetes users have varying levels of experience, ranging from three months to eight years.

8.166666666666666

Kubernetes users report mixed ROI, with benefits in stability and deployment speed, optimizing costs but facing scaling challenges.

Kubernetes, while scalable and affordable for enterprises, can be costly for smaller organizations due to infrastructure and operational overhead.

Kubernetes is stable and mature, with strong community support and reliable performance, despite occasional issues with updates or configurations.

9.5186

Kubernetes automates deployments, enhances scalability, supports cloud integration, and simplifies management, reducing costs and improving time-to-market.

Kubernetes was preferred for its deployment simplicity and flexibility, despite Google's support issues and cost considerations with AWS and Azure.

{"quote":"The use of file system storage is also crucial.","score":"8"}

{"quote":"We focus on implementing these for different storage types.","score":"8"}

{"quote":"For us, having fast storage classes is very important.","score":"9"}