{"quote":"The content outlined in the user manual differs significantly from the live configuration process.","score":"9"}

{"quote":"We must contact the agents to know the price.","score":"7"}

{"quote":"The training manual provided to users lacks proper guidance on configuration procedures.","score":"9"}

{"quote":"The vendor doesn’t publish the price on the website.","score":"8"}

{"quote":"Users are unable to enable these features themselves due to their lack of understanding of their functionalities and configuration processes.","score":"8"}

{"quote":"Training presents a major challenge as there are numerous features available, such as IPS and IDS, which many network administrators are unfamiliar with and tend to leave disabled.","score":"8"}

{"quote":"This becomes particularly problematic when users utilize proxy software to bypass the firewall, as it renders tracking their website visits nearly impossible.","score":"9"}

{"quote":"The diagnostic report fails to display the complete URLs of the websites visited.","score":"8"}

{"quote":"I encountered an issue while implementing web filtering for users.","score":"7"}

{"quote":"It would be great if I could monitor a particular traffic from a network with Sophos XG.","score":"7"}

{"quote":"In the product, the area revolving around SD-WAN has certain shortcomings where improvements are required.","score":"8"}

{"quote":"I hope the product comes up with some better prices and offers for the tools provided to academic institutions.","score":"7"}

{"quote":"I would like the product to improve so that it can provide advanced SD-WAN, which can allow users to deal with infinite connections along with seamless bandwidth utilization.","score":"9"}

{"quote":"Xstream must be included in future releases.","score":"9"}

{"quote":"In Sophos XG, the throughput for larger networks is an area of concern where improvements are required.","score":"8"}

{"quote":"The price should be cheaper.","score":"8"}

{"quote":"The user interface of Sophos is very simple and good compared to Azure.","score":"7"}

{"quote":"I can't use the product's application control feature, making it a disadvantage of the solution where improvements are required.","score":"7"}

{"quote":"There could be some room for improvement in its pricing since my clients usually feel like the product is on the expensive side.","score":"8"}

{"quote":"Nowadays, WAN optimization features are being integrated into many firewalls, and implementing similar capabilities in SD-WAN would enhance its performance and functionality.","score":"8"}

{"quote":"The tool ends up blocking another website that I need when I only want it to block a particular website or application.","score":"9"}

{"quote":"Sophos XG is a great product overall.","score":"7"}

{"quote":"SD-WAN would benefit from further improvement, particularly in terms of incorporating optimization techniques that are not typically found in traditional firewalls.","score":"9"}

{"quote":"In terms of the functionality of the product, Sophos XG is in many ways more powerful than the Sophos SG.","score":"10"}

{"quote":"I want an increase in the ability of the product to block and delete the websites and applications that don't work fine for our company.","score":"8"}

{"quote":"The Sophos SG user interface was superior.","score":"7"}

{"quote":"I would prefer the Sophos XG to have an interface for the technician who is setting it up similar to the Sophos SG.","score":"9"}

{"quote":"The interface of Sophos XG could be improved.","score":"8"}

{"quote":"The solution should have the ability to be up to date with the most recent threats.","score":"10"}

{"quote":"The main difficulty is to keep up with the current threats.","score":"9"}

{"quote":"Sophos XG requires a bit more restarting than Cisco.","score":"8"}

{"quote":"The GUI could be much more transparent.","score":"9"}

{"quote":"We encounter difficulties while navigating through certain features and functionalities of the product.","score":"8"}

{"quote":"Although the features are comprehensive, fair pricing and more flexibility with device compatibility could make it even more appealing in the market.","score":"9"}

{"quote":"The user interface is intuitive for those familiar with it, but improving accessibility and user guidance could be beneficial for newcomers.","score":"7"}

{"quote":"While Sophos XG has been reliable for remote troubleshooting sessions, it would be beneficial if the platform provided more flexible support for a variety of devices.","score":"8"}

{"quote":"Our Wi-Fi network is not working as well as expected.","score":"8"}

{"quote":"As it is now, I have all of the settings inside the device, so I can clone them and use them for customers. But, on the customer's side, it is difficult for people to understand.","score":"9"}

{"quote":"If it were more like Microsoft Azure and the way their online configuration works, it would be an improvement.","score":"7"}

{"quote":"IPSec is complex and a little bit difficult to configure.","score":"9"}

{"quote":"The time taken by Sophos XG's support team to respond to and resolve an issue is an area of concern where improvements are required.","score":"8"}

{"quote":"The interface can bit a bit more user-friendly.","score":"8"}

{"quote":"In the next version, the solution would be more user-friendly overall.","score":"8"}

{"quote":"Everything should be done with a single click.","score":"9"}

{"quote":"There is no endpoint software for Linux systems, only the server version runs on Linux.","score":"8"}

{"quote":"The firewall rules should be easier to configure and create.","score":"9"}

{"quote":"The client needs a separate AD server which is a problem.","score":"9"}

{"quote":"The way it is now is difficult for us because we are not used to this newer version.","score":"6"}

{"quote":"It doesn't work directly as other solutions do, such as Fortinet FortiGate.","score":"7"}

{"quote":"In the previous version, they were all in a single rule and everything was done that way.","score":"7"}

{"quote":"Sophos XG could improve the connectivity with Microsoft 365 or Azure Active Directory(AD).","score":"8"}

{"quote":"In the Sophos XG, the SD-WAN has all the rules done separately, such as net policy routing.","score":"8"}

{"quote":"I would like the ability to create policies.","score":"5"}

{"quote":"Recently we were faced with a challenge where we needed to restrict mobile phone users on the network but we realized that we couldn't do this with the solution.","score":"8"}

{"quote":"In the next release, I want them to please improve version 18 so that it has more features and is more user-friendly and it should have a VRF option.","score":"9"}

{"quote":"Additionally, they can improve the ability to filter down devices.","score":"7"}

{"quote":"For instance, there is nothing to explain how to configure the DDNS.","score":"5"}

{"quote":"Sometimes it gets frozen and we cannot access it. After we shut it down and restart, then it's perfect.","score":"6"}

{"quote":"The documentation can improve with Sophos XG. This will allow our network engineer to work better with the solution.","score":"8"}

{"quote":"Better training should be available because there is nothing on the Sophos website to assist with setting up VPN connections or VPN SSL certificates.","score":"9"}

{"quote":"Our clients are facing some problems where most of the sites which they're accessing are getting blocked.","score":"7"}

{"quote":"The construction of the rules within the firewall could also use some improvement.","score":"7"}

{"quote":"We are using the entire Sophos package, such as Sophos endpoint, Sophos XGR, Sophos ZGR.","score":"6"}

{"quote":"In Sophos UTM it will list you all the hits with parts of what you type, and that does not happen on the Sophos XG.","score":"7"}

{"quote":"After upgrading from version 17 to 18, not everything is in the same place in the interface.","score":"6"}

{"quote":"We want to improve the email security because it doesn't give proper security with the data protection.","score":"8"}

{"quote":"I would like the next release to be able to support on-premise deployment.","score":"8"}

{"quote":"We would like to be able to override policies set by the country. For example, VPN is banned in Egypt.","score":"7"}

{"quote":"You have a poor search engine for objects via which you can write new rules.","score":"6"}

{"quote":"We recently did an upgrade on the Sophos XG firmware and we were surprised that after the upgrade, the automatic switch actually we were using did not work anymore.","score":"7"}

{"quote":"We have problems with the use of the user interface.","score":"5"}

{"quote":"The VPN features can be improved. Due to covid-19, we have a lot of employees that work from home and we need better VPN capabilities.","score":"8"}

{"quote":"With my experience, it's not a question of if they will hack it, but a question of when they will do it.","score":"7"}

{"quote":"The security of Sophos XG could be improved.","score":"8"}

{"quote":"This will help us to troubleshoot faster.","score":"8"}

{"quote":"Better instructions should be provided as part of the technical support so that we can understand the functionalities.","score":"9"}

{"quote":"It's already a cost effective solution but I'd like to see the cost further reduced for annual renewals.","score":"7"}

{"quote":"I'd like to see improved throughput performance in a box.","score":"8"}

{"quote":"Sophos XG could improve to be able to be used for large enterprises.","score":"7"}

{"quote":"Sophos XG could improve by being more stable.","score":"8"}

{"quote":"Sophos XG could improve by making the remote access and VPN better.","score":"7"}

{"quote":"The solution is secure, but security could always be better, they should work on perfecting the security of Sophos XG.","score":"9"}

{"quote":"Sophos XG could improve by coming out with more innovative feature developments.","score":"8"}

{"quote":"Sophos XG could improve Data Loss Prevention (DLP).","score":"8"}

{"quote":"That's the only downside I've experienced in Sophos.","score":"7"}

{"quote":"It's difficult to migrate to a new firmware without going through release notes and user reviews.","score":"9"}

{"quote":"Sometimes when you roll out a new firmware, you find that the rules you already have in place are broken.","score":"8"}

{"quote":"Security regarding data protection is important.","score":"8"}

{"quote":"Sophos XG should improve on the GDPR features involving data protection and encryption.","score":"9"}

{"quote":"Integration with IPA, which is like Active Directory for Linux servers, would be a nice feature to include.","score":"9"}

{"quote":"I purchased the units from www.firewalls.com, and they worked with me to do the initial setup. That was very helpful to get started.","score":8}

{"quote":"It does not function consistently and we have to reconfigure it to make it function again.","score":"7"}

{"quote":"From my initial research on which firewall to choose, Sophos appeared to have the most straightforward interface.","score":9}

{"quote":"Sophos would benefit if they could improve the integration with Active Directory.","score":"9"}

{"quote":"Technical support could be more responsive and quicker in getting to a solution.","score":"8"}

{"quote":"Videos would be helpful.","score":6}

{"quote":"Over the last six months, we have noticed that the hardware is slow, especially the VPN connections.","score":"8"}

{"quote":"Websites the users shouldn't be able to enter, or sometimes these websites are not shown in this log viewer.","score":"9"}

{"quote":"As a new person just learning about firewall protection, it would be helpful for any vendor to have an education area that runs through various scenarios and implements them in the firewall.","score":7}

{"quote":"It's losing packets on the network. It's high latency.","score":"7"}