{"quote":"The default templates are helpful because if you want to create new policies, they make it easy to do anything you want.","score":"8"}

{"quote":"It's user-friendly, not complex.","score":"8"}

{"quote":"The simplicity of the setup is the most valuable feature.","score":"8"}

{"quote":"The features that are most valuable are synchronized security, the security hard build, the application synchronization, and the events synchronization.","score":"10"}

{"quote":"The interface is good.","score":"6"}

{"quote":"The most valuable feature is the intrusion prevention system.","score":"10"}

{"quote":"I like the fact that it can self remove malware and do updates on the cloud via Sophos Central.","score":"10"}

{"quote":"I can monitor everything from Sophos Central.","score":"8"}

{"quote":"The integration with the Sophos firewall is brilliant.","score":"9"}

{"quote":"I like the simplicity of the solution and the timely updates.","score":"8"}

{"quote":"What I like the most is the reporting.","score":"7"}

{"quote":"Control Center: an interface crammed with the most vital information like security issues, appliance performance, and Internet link status.","score":"8"}

{"quote":"Anti-malware: Sophos XG comes with two anti-malware engines: its own and Avira, making the UTM more effective at catching malicious code.","score":"10"}

{"quote":"IPS (Intrusion Prevention System): because of the importance of preventing hackers from using exploits and other mechanisms that might compromise the network.","score":"9"}

{"quote":"That solves a major issue.","score":"6"}

{"quote":"I have a lot of systems out of the head office that need to connect to the local networks, and they all connect via the Sophos VPN client.","score":"7"}

{"quote":"Sophos XG has 90+ categories, providing a level of granularity that eliminates the need to create customized categories.","score":"9"}

{"quote":"You get proper visibility.","score":"7"}

{"quote":"URL Filtering: because of the importance of controlling what an individual might access from the organization’s network.","score":"8"}

{"quote":"You get protected against threats.","score":"7"}

{"quote":"The SSL VPNs are the most valuable feature for me.","score":"8"}

{"quote":"With the application between the installed Sophos UTM, you get a high level of visibility of what's happening on your network or on your client machines.","score":"9"}

{"quote":"We’re using everything.","score":"5"}

{"quote":"With the cloud versions of the antivirus, i.e. the cloud central management of the antivirus, you get high visibility.","score":"8"}

{"quote":"They offer IPS, IBS, BPM, web publishing, web protection, etc.","score":"8"}

{"quote":"With the cloud version of Sophos XG, you get the proper visibility of your network and the user machines.","score":"8"}

{"quote":"The Sophos UPM is the basic firewall; Sophos XG is a mix of Cyberoam and Surface (Sophos acquired Cyberoam three years ago).","score":"9"}

{"quote":"You get the chance to isolate network threats before they become active or become distributed on your network.","score":"9"}

{"quote":"We use Sophos UPM and Sophos XG.","score":"7"}

{"quote":"The sandboxing and the way the firewall or the UTM integrates with the installed endpoint antivirus clients on the user machines is brilliant.","score":"9"}

{"quote":"The application filters available with Sophos XG are brilliant.","score":"8"}

{"quote":"If my file is getting infected, I get to know from a single pane point of view.","score":"10"}

{"quote":"If my endpoint is getting infected, I get to know.","score":"9"}

{"quote":"You can segment and create profiles for usage very easily.","score":"8"}

{"quote":"Any messages coming in, I am getting the intermission immediately.","score":"8"}

{"quote":"The filtering is very easy to do.","score":"7"}

{"quote":"Internet security, where we have one single point of console; where I can manage my endpoint and my gateway.","score":"9"}

{"quote":"The endpoint protection plan is the most valuable feature of the solution.","score":"9"}

{"quote":"The reporting on the solution is excellent.","score":"8"}

{"quote":"All of the features are amazing, especially Sandstorm, which prevents bad traffic or downloaded files from reaching our customers' and partners' networks.","score":"9"}

{"quote":"It has a wide variety of reports as well, template and customizable reports.","score":"8"}

{"quote":"It gives you the feature of including what you need to see as soon as you open the dashboard and to remove the non-necessary stuff.","score":"8"}

{"quote":"The most important thing is that it is easy to understand how to configure everything, compared to other firewalls.","score":"10"}

{"quote":"The dashboard is customizable as well.","score":"7"}

{"quote":"There are a lot of options available for the default firewall rules, such as email and web, that are used to secure the network.","score":"8"}

{"quote":"It's highly customizable.","score":"8"}

{"quote":"We have found that the simplicity of the XG 210 is its most valuable feature.","score":"9"}

{"quote":"What I like about this program is that it is easy to use and easy to manage.","score":"8"}

{"quote":"It gives flexibility in the rules and the filters that you apply, based on, for example, the level of usage and the managerial level.","score":"9"}

{"quote":"You can customize the rules, down to each single user.","score":"9"}

{"quote":"It has customizable policies.","score":"8"}

{"quote":"It has a very friendly interface like the Cyberoam iNG units.","score":"7"}

{"quote":"The web and application filters, as well as the quality of service.","score":"8"}

{"quote":"The log viewer is extremely helpful for analyzing all incoming and outgoing traffic.","score":"9"}

{"quote":"After confirming our purchase orders, we had to escalate the issue.","score":"6"}

{"quote":"Despite our efforts to resolve issues through our sales contact, we've faced limitations.","score":"7"}

{"quote":"The most valuable is the IPsec VPN tunneling and SSL VPN tunneling, both site-to-site and client-to-site.","score":"10"}

{"quote":"Dealing with licensing has been a big challenge for us.","score":"6"}

{"quote":"This issue happens randomly and isn't something we've encountered with other firewalls like FortiGate, which we used in the past.","score":"8"}

{"quote":"During these times, users cannot access the internet or any services routed through the Sophos Firewall.","score":"9"}

{"quote":"I've observed that it occasionally hangs, causing traffic to get stuck.","score":"7"}

{"quote":"One drawback I've noticed with Sophos XG is that sometimes, the platform can become unresponsive.","score":"8"}

{"quote":"Enhancing DLP capabilities at the gateway level could significantly boost security for organizations.","score":"9"}

{"quote":"The tool has only a base DLP feature. It needs to have a full DLP feature with additional licensing.","score":"9"}

{"quote":"One improvement I'd suggest for Sophos XG is to make certain functionalities, like CR functionality, part of the default firewalling rather than exclusive to premium subscriptions.","score":"9"}

{"quote":"Regarding technical support from Sophos XG, it's generally satisfactory. However, the response time could be improved. It takes around one hour to receive assistance, but reducing this to 30-45 minutes would benefit us.","score":"6"}

{"quote":"Remote wipeout would allow for the deletion of data from the device with a single command.","score":"7"}

{"quote":"The sandbox feature is available with top-tier subscriptions, allowing you to test content in a cloud sandbox.","score":"8"}

{"quote":"Getting support or being able to deal with certain stuff when it comes to Sophos because of the OEM should be made possible.","score":"7"}

{"quote":"One feature I would like to add is remote wipeout capability. This would be useful in cases where a user leaves the organization and fails to return their laptop.","score":"8"}

{"quote":"Partner engagement is an area in which I feel there should be some improvements.","score":"7"}

{"quote":"I've had experience with Sophos XG's threat intelligence features, and they provide good coverage, although I wouldn't say they're the best in the industry.","score":"7"}

{"quote":"For this requirement, it's very flexible and very easy to use.","score":"7"}

{"quote":"In the area of reporting, there needs to be a lot of improvement in the tool.","score":"8"}

{"quote":"It's so flexible, performing multiple rules with different configurations.","score":"8"}

{"quote":"You have to buy sandboxing features separately, but I believe that it needs to be given to a user along with the product.","score":"9"}

{"quote":"The most valuable feature, according to the setup we have at our workplace here, is the flexibility of the system or the firmware that's running the appliance.","score":"9"}

{"quote":"Some of the working features of the product, like sandboxing functionalities, are complex for me to handle, especially since one has to buy them separately.","score":"7"}

{"quote":"The tool's renewal service was really good and straightforward.","score":"8"}

{"quote":"Business cannot stop just because of issues with support.","score":"10"}

{"quote":"I think that one has to wait for four or five days to get support.","score":"9"}

{"quote":"Sophos Sandstorm, because it implements sandboxing so downloaded files are checked by hash or checked by unpacking it in within the Sophos Cloud.","score":"9"}

{"quote":"The support team's response time should be minimized.","score":"9"}

{"quote":"Web Protection, because this feature implements rules on user/group basis and this is done on the firewall rules itself.","score":"8"}

{"quote":"For support, one has to go with the online community, and even then, it cannot be guaranteed that one will get the right support.","score":"8"}

{"quote":"The rule-based use is the same as if it were internal to the central site.","score":"7"}

{"quote":"The support service offered by Sophos is an area of concern where certain improvements are required.","score":"9"}

{"quote":"Sophos RED, because this makes it very easy to deploy new sites, without the need of static IP addresses and a completely new firewall setup.","score":"9"}

{"quote":"Things just make sense.","score":"7"}

{"quote":"Ensuring that new features are regularly updated and integrated into future products will enhance the platform's effectiveness and appeal to users.","score":"9"}

{"quote":"It is a very intuitive interface.","score":"8"}

{"quote":"One piece of advice I would offer is for Sophos XG to consistently incorporate the latest technologies to stay competitive with other vendors.","score":"9"}

{"quote":"It's very easy to look at the logs and troubleshoot issues as they arise.","score":"8"}

{"quote":"Such incidents shouldn't require a complete reconfiguration, so there is definitely room for improvement in this aspect.","score":"8"}

{"quote":"This suggests a vulnerability that needs addressing to ensure administrators can update patches without losing access.","score":"10"}

{"quote":"Ease of use is the most valuable feature.","score":"9"}

{"quote":"I encountered an issue where installing a new patch resulted in being locked out of the firewall, which was quite inconvenient.","score":"9"}

{"quote":"There's a need for a better dashboard and built-in authentication mechanisms.","score":"8"}

{"quote":"One area where Sophos XG could improve is in its patch management system.","score":"8"}

{"quote":"Tekton also has an unstable API with frequent changes, making it challenging to maintain consistency across versions.","score":"10"}