{"quote":"One area of improvement is the lack of cross-cluster capability, meaning you need different sets of tasks and pipelines for each Kubernetes cluster.","score":"9"}

{"quote":"SD-WAN can be improved.","score":"6"}

{"quote":"We are facing a little bit of an issue with the product's web filtering capabilities.","score":"7"}

{"quote":"An improvement in the product's pricing would also be beneficial so that more people can afford it.","score":"8"}

{"quote":"Their support in Africa is not so good, which is a problem.","score":"9"}

{"quote":"There should be a workaround in case of equipment breakdown, like a stopgap measure while the equipment is being returned or replaced.","score":"9"}

{"quote":"Sophos is good, but it is not so good.","score":"5"}

{"quote":"When I try to use Sophos for Email Gateway, it's not easy to check a user in the LDAP directory.","score":"6"}

{"quote":"We should be able to use a single device to create two or more virtual units.","score":"7"}

{"quote":"It should also support a feature for Virtual Domains.","score":"7"}

{"quote":"If they improve services for web caching, it would be better.","score":"8"}

{"quote":"We have low bandwidth, and the intensive usage of bandwidth is not easy here in Africa.","score":"8"}

{"quote":"There should be web caching to improve bandwidth utilization.","score":"9"}

{"quote":"The support engineers of the product are not very tech-savvy, making it an area where improvements are required.","score":"8"}

{"quote":"Currently, it supports load balancing to some extent, but it would be even better if it could aggregate the bandwidth.","score":"9"}

{"quote":"If you specify that a user should not be able to go to www.google.com, it should be denied for sure.","score":"7"}

{"quote":"It would be beneficial if Sophos XG could have an enhanced feature for aggregating bandwidth.","score":"9"}

{"quote":"The tool is not able to block access to a particular website instantly or easily since it takes a considerable amount of time to configure a few things.","score":"9"}

{"quote":"The current VPN configuration is a bit convoluted.","score":"8"}

{"quote":"With the firewall part in Sophos XG, it is not very flexible if you want to block access to a particular site during your internal usage.","score":"8"}

{"quote":"A simplified installation process and clearer instructions would be helpful.","score":"9"}

{"quote":"It should be easier and more straightforward to configure.","score":"8"}

{"quote":"Other solutions may offer better support and resource availability.","score":"6"}

{"quote":"Sophos may not excel in the support aspect, it still provides satisfactory performance overall.","score":"7"}

{"quote":"So the VPN configuration could be less cryptic.","score":"7"}

{"quote":"It is essential to compare these aspects to ensure optimal performance and functionality.","score":"7"}

{"quote":"Sometimes it works, sometimes it doesn't, and we haven't been able to determine the cause.","score":"7"}

{"quote":"There are notable differences between appliance models, including variations in hardware, utility, and product offerings.","score":"8"}

{"quote":"We often encounter issues with setting up the VPN.","score":"8"}

{"quote":"It's not straightforward to configure.","score":"8"}

{"quote":"Fortinet surpasses Sophos in terms of support, particularly with its comprehensive five-one feature console.","score":"9"}

{"quote":"It would be easier if the price details were provided on the website.","score":"9"}

{"quote":"The VPN has been a persistent problem for us.","score":"8"}

{"quote":"The content outlined in the user manual differs significantly from the live configuration process.","score":"9"}

{"quote":"We must contact the agents to know the price.","score":"7"}

{"quote":"The training manual provided to users lacks proper guidance on configuration procedures.","score":"9"}

{"quote":"The vendor doesn’t publish the price on the website.","score":"8"}

{"quote":"Users are unable to enable these features themselves due to their lack of understanding of their functionalities and configuration processes.","score":"8"}

{"quote":"Training presents a major challenge as there are numerous features available, such as IPS and IDS, which many network administrators are unfamiliar with and tend to leave disabled.","score":"8"}

{"quote":"This becomes particularly problematic when users utilize proxy software to bypass the firewall, as it renders tracking their website visits nearly impossible.","score":"9"}

{"quote":"The diagnostic report fails to display the complete URLs of the websites visited.","score":"8"}

{"quote":"I encountered an issue while implementing web filtering for users.","score":"7"}

{"quote":"It would be great if I could monitor a particular traffic from a network with Sophos XG.","score":"7"}

{"quote":"In the product, the area revolving around SD-WAN has certain shortcomings where improvements are required.","score":"8"}

{"quote":"I hope the product comes up with some better prices and offers for the tools provided to academic institutions.","score":"7"}

{"quote":"I would like the product to improve so that it can provide advanced SD-WAN, which can allow users to deal with infinite connections along with seamless bandwidth utilization.","score":"9"}

{"quote":"Xstream must be included in future releases.","score":"9"}

{"quote":"In Sophos XG, the throughput for larger networks is an area of concern where improvements are required.","score":"8"}

{"quote":"The price should be cheaper.","score":"8"}

{"quote":"The user interface of Sophos is very simple and good compared to Azure.","score":"7"}

{"quote":"I can't use the product's application control feature, making it a disadvantage of the solution where improvements are required.","score":"7"}

{"quote":"There could be some room for improvement in its pricing since my clients usually feel like the product is on the expensive side.","score":"8"}

{"quote":"Nowadays, WAN optimization features are being integrated into many firewalls, and implementing similar capabilities in SD-WAN would enhance its performance and functionality.","score":"8"}

{"quote":"The tool ends up blocking another website that I need when I only want it to block a particular website or application.","score":"9"}

{"quote":"Sophos XG is a great product overall.","score":"7"}

{"quote":"SD-WAN would benefit from further improvement, particularly in terms of incorporating optimization techniques that are not typically found in traditional firewalls.","score":"9"}

{"quote":"In terms of the functionality of the product, Sophos XG is in many ways more powerful than the Sophos SG.","score":"10"}

{"quote":"I want an increase in the ability of the product to block and delete the websites and applications that don't work fine for our company.","score":"8"}

{"quote":"The Sophos SG user interface was superior.","score":"7"}

{"quote":"I would prefer the Sophos XG to have an interface for the technician who is setting it up similar to the Sophos SG.","score":"9"}

{"quote":"The interface of Sophos XG could be improved.","score":"8"}

{"quote":"The solution should have the ability to be up to date with the most recent threats.","score":"10"}

{"quote":"The main difficulty is to keep up with the current threats.","score":"9"}

{"quote":"Sophos XG requires a bit more restarting than Cisco.","score":"8"}

{"quote":"The GUI could be much more transparent.","score":"9"}

{"quote":"We encounter difficulties while navigating through certain features and functionalities of the product.","score":"8"}

{"quote":"Although the features are comprehensive, fair pricing and more flexibility with device compatibility could make it even more appealing in the market.","score":"9"}

{"quote":"The user interface is intuitive for those familiar with it, but improving accessibility and user guidance could be beneficial for newcomers.","score":"7"}

{"quote":"While Sophos XG has been reliable for remote troubleshooting sessions, it would be beneficial if the platform provided more flexible support for a variety of devices.","score":"8"}

{"quote":"Our Wi-Fi network is not working as well as expected.","score":"8"}

{"quote":"As it is now, I have all of the settings inside the device, so I can clone them and use them for customers. But, on the customer's side, it is difficult for people to understand.","score":"9"}

{"quote":"If it were more like Microsoft Azure and the way their online configuration works, it would be an improvement.","score":"7"}

{"quote":"IPSec is complex and a little bit difficult to configure.","score":"9"}

{"quote":"The time taken by Sophos XG's support team to respond to and resolve an issue is an area of concern where improvements are required.","score":"8"}

{"quote":"The interface can bit a bit more user-friendly.","score":"8"}

{"quote":"In the next version, the solution would be more user-friendly overall.","score":"8"}

{"quote":"Everything should be done with a single click.","score":"9"}

{"quote":"There is no endpoint software for Linux systems, only the server version runs on Linux.","score":"8"}

{"quote":"The firewall rules should be easier to configure and create.","score":"9"}

{"quote":"The client needs a separate AD server which is a problem.","score":"9"}

{"quote":"The way it is now is difficult for us because we are not used to this newer version.","score":"6"}

{"quote":"It doesn't work directly as other solutions do, such as Fortinet FortiGate.","score":"7"}

{"quote":"In the previous version, they were all in a single rule and everything was done that way.","score":"7"}

{"quote":"Sophos XG could improve the connectivity with Microsoft 365 or Azure Active Directory(AD).","score":"8"}

{"quote":"In the Sophos XG, the SD-WAN has all the rules done separately, such as net policy routing.","score":"8"}

{"quote":"I would like the ability to create policies.","score":"5"}

{"quote":"Recently we were faced with a challenge where we needed to restrict mobile phone users on the network but we realized that we couldn't do this with the solution.","score":"8"}

{"quote":"In the next release, I want them to please improve version 18 so that it has more features and is more user-friendly and it should have a VRF option.","score":"9"}

{"quote":"Additionally, they can improve the ability to filter down devices.","score":"7"}

{"quote":"For instance, there is nothing to explain how to configure the DDNS.","score":"5"}

{"quote":"Sometimes it gets frozen and we cannot access it. After we shut it down and restart, then it's perfect.","score":"6"}

{"quote":"The documentation can improve with Sophos XG. This will allow our network engineer to work better with the solution.","score":"8"}

{"quote":"Better training should be available because there is nothing on the Sophos website to assist with setting up VPN connections or VPN SSL certificates.","score":"9"}

{"quote":"Our clients are facing some problems where most of the sites which they're accessing are getting blocked.","score":"7"}

{"quote":"The construction of the rules within the firewall could also use some improvement.","score":"7"}

{"quote":"We are using the entire Sophos package, such as Sophos endpoint, Sophos XGR, Sophos ZGR.","score":"6"}

{"quote":"In Sophos UTM it will list you all the hits with parts of what you type, and that does not happen on the Sophos XG.","score":"7"}

{"quote":"After upgrading from version 17 to 18, not everything is in the same place in the interface.","score":"6"}

{"quote":"We want to improve the email security because it doesn't give proper security with the data protection.","score":"8"}

{"quote":"I would like the next release to be able to support on-premise deployment.","score":"8"}