{"quote":"We would like to be able to override policies set by the country. For example, VPN is banned in Egypt.","score":"7"}

{"quote":"You have a poor search engine for objects via which you can write new rules.","score":"6"}

{"quote":"We recently did an upgrade on the Sophos XG firmware and we were surprised that after the upgrade, the automatic switch actually we were using did not work anymore.","score":"7"}

{"quote":"We have problems with the use of the user interface.","score":"5"}

{"quote":"The VPN features can be improved. Due to covid-19, we have a lot of employees that work from home and we need better VPN capabilities.","score":"8"}

{"quote":"With my experience, it's not a question of if they will hack it, but a question of when they will do it.","score":"7"}

{"quote":"The security of Sophos XG could be improved.","score":"8"}

{"quote":"This will help us to troubleshoot faster.","score":"8"}

{"quote":"Better instructions should be provided as part of the technical support so that we can understand the functionalities.","score":"9"}

{"quote":"It's already a cost effective solution but I'd like to see the cost further reduced for annual renewals.","score":"7"}

{"quote":"I'd like to see improved throughput performance in a box.","score":"8"}

{"quote":"Sophos XG could improve to be able to be used for large enterprises.","score":"7"}

{"quote":"Sophos XG could improve by being more stable.","score":"8"}

{"quote":"Sophos XG could improve by making the remote access and VPN better.","score":"7"}

{"quote":"The solution is secure, but security could always be better, they should work on perfecting the security of Sophos XG.","score":"9"}

{"quote":"Sophos XG could improve by coming out with more innovative feature developments.","score":"8"}

{"quote":"Sophos XG could improve Data Loss Prevention (DLP).","score":"8"}

{"quote":"That's the only downside I've experienced in Sophos.","score":"7"}

{"quote":"It's difficult to migrate to a new firmware without going through release notes and user reviews.","score":"9"}

{"quote":"Sometimes when you roll out a new firmware, you find that the rules you already have in place are broken.","score":"8"}

{"quote":"Security regarding data protection is important.","score":"8"}

{"quote":"Sophos XG should improve on the GDPR features involving data protection and encryption.","score":"9"}

{"quote":"Integration with IPA, which is like Active Directory for Linux servers, would be a nice feature to include.","score":"9"}

{"quote":"I purchased the units from www.firewalls.com, and they worked with me to do the initial setup. That was very helpful to get started.","score":8}

{"quote":"It does not function consistently and we have to reconfigure it to make it function again.","score":"7"}

{"quote":"From my initial research on which firewall to choose, Sophos appeared to have the most straightforward interface.","score":9}

{"quote":"Sophos would benefit if they could improve the integration with Active Directory.","score":"9"}

{"quote":"Technical support could be more responsive and quicker in getting to a solution.","score":"8"}

{"quote":"Videos would be helpful.","score":6}

{"quote":"Over the last six months, we have noticed that the hardware is slow, especially the VPN connections.","score":"8"}

{"quote":"Websites the users shouldn't be able to enter, or sometimes these websites are not shown in this log viewer.","score":"9"}

{"quote":"As a new person just learning about firewall protection, it would be helpful for any vendor to have an education area that runs through various scenarios and implements them in the firewall.","score":7}

{"quote":"It's losing packets on the network. It's high latency.","score":"7"}

{"quote":"Sometimes it misses websites.","score":"6"}

{"quote":"Any firewall will need rules for how it protects the network against a variety of threats or various degrees of protection.","score":9}

{"quote":"We need more information to know if the link is really bad or really good, and today, we only know if it's working and this just isn't enough.","score":"8"}

{"quote":"Sometimes I have a lot of trouble understanding what they mean.","score":"7"}

{"quote":"The main problem with Sophos XG today is that it doesn't have a feature where you actually know the quality of an international link.","score":"9"}

{"quote":"I'm just a sole proprietor for IT support, and from my perspective, there could be better ways to educate a proprietor, such as myself, on how to set it up, program it, and manage it.","score":8}

{"quote":"The reporting needs to be much better.","score":"8"}

{"quote":"This is what is meant by high availability.","score":"5"}

{"quote":"When it comes to the traffic, there is a distribution of load balancing and the upworking.","score":"7"}

{"quote":"We are talking about when there are two devices running concurrently.","score":"6"}

{"quote":"While it is possible to configure between two of the solution's devices in the same model, the high available usually fails.","score":"8"}

{"quote":"We recommend that customers enable DDoS detection, but if they need high bandwidth, we recommend Palo Alto and FortiGate instead of Sophos.","score":"10"}

{"quote":"If DDoS detection is disabled, the bandwidth will be high, but it isn't secure.","score":"9"}

{"quote":"I found that when I enable DDoS detection for our clients, bandwidth is reduced.","score":"9"}

{"quote":"This solution could be improved with more effective bandwidth.","score":"8"}

{"quote":"LAN inbound and outbound traffic requires more control and an additional stop.","score":"8"}

{"quote":"Areas for improvement would be the access points and the on-premise version, which is very bad.","score":"8"}

{"quote":"I would like to see improvement with service and support.","score":"7"}

{"quote":"I'd like to see better reporting. While the logs are great, the reports are not.","score":"8"}

{"quote":"Sometimes it just fails altogether.","score":"6"}

{"quote":"I'd like to see them do a little bit better of a job with the content filtering. It has content filtering, however, it rarely works.","score":"7"}

{"quote":"There is a delay involved. This can be problematic when I need urgent support, such as when my device is in a production environment.","score":"8"}

{"quote":"The way that they try to transparently utilize user groups from the active directory to the Sophos firewall is outdated.","score":"8"}

{"quote":"The response time could stand improvement, as I do not benefit from immediate support.","score":"9"}

{"quote":"We want to be able to track and calculate what users are doing on their machines.","score":"8"}

{"quote":"User management is the area that, by far, needs the most work.","score":"9"}

{"quote":"We have requested this, but have not had a reply yet.","score":"6"}

{"quote":"I really appreciate the support offered by Sophos. It is really good.","score":"7"}

{"quote":"We'd also like to monitor activities from the perspective of productivity.","score":"8"}

{"quote":"We have 25 sites. It was a lot of work.","score":"6"}

{"quote":"They are nearly a complete solution. However, they are missing this feature with the ability to view the current bandwidth usage.","score":"7"}

{"quote":"We want to protect our data from being stolen.","score":"10"}

{"quote":"It took us about an hour of downtime to do that.","score":"7"}

{"quote":"The current bandwidth consumption is no longer shown in the XG and XGS.","score":"9"}

{"quote":"If we could control roaming users through the firewalls and make it so that it's more of a complete security solution, which we prefer, that would be ideal.","score":"9"}

{"quote":"They're not fully route-based VPN rules yet.","score":"7"}

{"quote":"We could see the bandwidth use right away with the prior version, which was the SG version.","score":"8"}

{"quote":"If I have 200 nodes and I want to see what's happening, I don't have visibility, especially if people are working remotely.","score":"8"}

{"quote":"You're getting into a lot of rules. It's a lot of extra rules, et cetera, that has to be done.","score":"6"}

{"quote":"While we do have network control, we don't have network monitoring.","score":"9"}

{"quote":"Basically what they don't have is proper bandwidth management for multiple WAN ports and multiple WAN ports to multiple VPN WANs.","score":"8"}

{"quote":"When upgrading the firewalls, the process could be easier.","score":"7"}

{"quote":"Their tech support is not great.","score":"5"}

{"quote":"We've had some device issues.","score":"5"}

{"quote":"I've seen it. It's not that competitive compared to other vendors.","score":"7"}

{"quote":"They could work on their SD-WAN solution.","score":"8"}

{"quote":"Maybe they can improve on their WAF.","score":"6"}

{"quote":"The SD-WAN needs to be rigorously and aggressively improved because when we provide this solution to our customers, it often fails at the network security level.","score":"9"}

{"quote":"Sophos doesn't have a NAC solution.","score":"9"}

{"quote":"A client might end up in, maybe 10 years, having four or five appliances, which they might not use.","score":"7"}

{"quote":"XG is at its end of life. People are moving to XGS.","score":"8"}

{"quote":"Our clients use Karios, and while it integrates well with it, the integration could be improved.","score":"7"}

{"quote":"There are many options that make it confusing and it could be simplified.","score":"7"}

{"quote":"Sophos XG could improve the policies, they are a bit confusing when creating them.","score":"8"}

{"quote":"From time to time, some updates will come through.","score":"6"}

{"quote":"The pricing has gotten much higher.","score":"8"}

{"quote":"However, you cannot do so for the firewall. It's a forklift, you have to buy a new appliance.","score":"9"}

{"quote":"If you want to scale, you can scale vertically or horizontally.","score":"8"}

{"quote":"The only area that requires improvement is scalability.","score":"7"}

{"quote":"So far, we haven't had any problems.","score":"5"}

{"quote":"Should this device go down, there's no more internet access.","score":"8"}

{"quote":"High-availability clusters have not been implemented, so we have only one firewall and one device.","score":"8"}

{"quote":"Sophos XG does not have the ability to disconnect a user.","score":"8"}

{"quote":"We have an external partner that helps me to comprehend.","score":"6"}

{"quote":"For example, if an end-user is using too much bandwidth, you could right-click to disconnect this user, but Sophos XG does not support this feature.","score":"9"}

{"quote":"Managing the Sophos interface is a little bit challenging.","score":"7"}

{"quote":"Many other firewalls give you the option to disconnect a user.","score":"9"}