{"quote":"They respond and offer solutions very fast.","score":"9"}

{"quote":"Technical support is 10/10.","score":"8"}

{"quote":"The integrator gives me a guarantee that they will immediately replace my machine if a problem occurs.","score":"9"}

{"quote":"I use a service given by the integrator and it's better than Fortigate’s.","score":"8"}

{"quote":"Credit can be given to the documentation provided.","score":"7"}

{"quote":"We have managed to maintain the device without getting in touch with technical support.","score":"8"}

{"quote":"Technical Support: It's the best I have experienced.","score":"8"}

{"quote":"Clients are now comfortable and not wasting productive hours on IT support.","score":"10"}

{"quote":"Customer Service: It's the best I have experienced.","score":"8"}

{"quote":"Initially, there were some support calls in the first one to two months, but after that, there were none.","score":"7"}

{"quote":"After switching from other brands to Fortinet, they experienced fewer support calls.","score":"9"}

{"quote":"Operational costs for Fortinet FortiGate are pretty low because once it's configured, no changes are needed.","score":"8"}

{"quote":"Typically, we only have about fifteen minutes of downtime during the transition and gradually implement the policies.","score":"7"}

{"quote":"Its implementation and deployment are quick, and migration from other vendors to Fortinet is smooth and easy.","score":"9"}

{"quote":"I've noticed benefits in terms of performance and timing with Fortinet FortiGate.","score":"8"}

{"quote":"It has helped us stay safe, and considering what we are paying for such a system and service aligns well with our expectations and financial goals.","score":"9"}

{"quote":"Regarding return on investment, I believe FortiGate is worth the money.","score":"8"}

{"quote":"We haven't needed to replace the equipment frequently.","score":"7"}

{"quote":"The ROI has been very good because it's operationally efficient.","score":"8"}

{"quote":"It's good value for the money.","score":"7"}

{"quote":"It's hard to measure the return on investment, but it certainly helps us manage our security requirements easier than other solutions that I've used.","score":"8"}

{"quote":"Fortinet FortiGate mitigates an excessive amount of manpower requirements because it is easy to manage.","score":"8"}

{"quote":"Since implementing Fortinet FortiGate, we have observed an increase in user productivity, which translates to a positive return on investment.","score":"8"}

{"quote":"there is a prominent ROI","score":"9"}

{"quote":"Its performance justifies the cost","score":"8"}

{"quote":"When you have a central place to manage and do the changes, you get efficiency and time savings.","score":"9"}

{"quote":"The time to manage, operate, and resolve issues is much lower.","score":"8"}

{"quote":"There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.","score":"9"}

{"quote":"Our customers have seen time to value with Secure SD-WAN. Its time to value is seen within weeks of implementation.","score":"9"}

{"quote":"It has saved us a lot of money.","score":8}

{"quote":"At the end of the process, we receive data that indicates the amount of money we will save, such as two hundred thousand, for example.","score":"8"}

{"quote":"We have bought a lot of these devices, and we have had a good experience with them.","score":7}

{"quote":"Their website features a calculator for SDR, which enables us to measure the actual ROI in dollar amounts.","score":"8"}

{"quote":"We have experienced a positive return on investment by utilizing Fortinet's products.","score":"9"}

{"quote":"We have seen an ROI.","score":6}

{"quote":"I achieve approximately a 30 percent return on investment with FortiGate.","score":"8"}

{"quote":"Customers loved them so much that we just retired our Juniper and Cisco solutions.","score":8}

{"quote":"FortiGate firewalls pay for themselves.","score":9}

{"quote":"The stability of the product is a very important factor for our clients.","score":"9"}

{"quote":"Our clients definitely get a return on investment.","score":"8"}

{"quote":"They have good integration if you have multiple firewalls and it allows you to be able to push out policies to all of them at the same time.","score":"10"}

{"quote":"It's a product that's built that if you need to you can add a different box and remove that feature from your main FortiGate and just run it on a different box.","score":"8"}

{"quote":"In terms of ROI, they're inexpensive.","score":"9"}

{"quote":"If your environment stays protected, then it was a good return on investment.","score":"7"}

{"quote":"ROI is somewhat difficult to measure when you are mostly talking about deploying a product for endpoint security.","score":"8"}

{"quote":"Once I set up a Fortinet I really don't have to touch it for years.","score":"8"}

{"quote":"It is definitely set it and forget it. There's very little input. You'll save money on consulting.","score":"8"}

{"quote":"If the client had a lot of downtime or a lot of issues with older equipment, or they did not like the fact that they had to pay every year just to be able to use the device, then the return on investment of spending $900 for a Fortinet 60E per site for a three-year contract will hands-down beat pretty much anybody.","score":"9"}

{"quote":"In almost every case, I've experienced (or had customers experience) an ROI within 12 months, based on better performance for the same price or increased functionality for the same (or less) price.","score":"8"}

{"quote":"ROI is very high, it has hands-down the best price/performance/features ratio in the market...","score":"9"}

{"quote":"These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive.","score":"8"}

{"quote":"The ROI is great.","score":"7"}

{"quote":"If we used a similar solution that required a 'per seat' license per VPN, we would have literally spent over 100x what the solution cost us.","score":"9"}

I can't access specific or proprietary content such as review number 1850168 and its sections. If you provide the text from the "valuable_features" section, I can help extract valuable quotes from it.

Based on your request, here is the formatted information:

[]

<p>[
  {
    "quote": "I would like to have a more efficient logging process &amp; real time analysis.",
    "score": "8"
  },
  {
    "quote": "The logging, especially with EDR subscription, is something that needs improvement.",
    "score": "9"
  },
  {
    "quote": "I would like to see email management improved to have more features and options for integrating with other solutions, especially cloud-based.",
    "score": "9"
  }
]</p>

I'm sorry, but I cannot provide quotes as there is no information available in the "customer_service" section of review 127813. Here is an empty JSON array in response:

[]

<p>[
  {
    "quote": "FortiGate firewalls are user-friendly, and I like the security profiling features.",
    "score": 8
  },
  {
    "quote": "FortiGate has always had good interoperability.",
    "score": 7
  },
  {
    "quote": "Their fabric enables you to integrate a lot of products into one vendor.",
    "score": 9
  },
  {
    "quote": "The secure SD-WAN gives you a tool for failproof your connections, especially with a branch-to-branch setup.",
    "score": 8
  },
  {
    "quote": "FortiGate also comes with FortiGuard, which is an excellent threat-detection service.",
    "score": 9
  },
  {
    "quote": "They have their own R&amp;D and threat intelligence for FortiGuard.",
    "score": 7
  }
]</p>

<p>[
  {
    "quote": "IPS Application control IPsec &amp; SSL VPN Web filtering E-mail security Data leak prevention Wireless security and wireless controller Central antivirus (FortiClient) HW &amp; SW token controller (FortiToken) etc.",
    "score": "9"
  },
  {
    "quote": "Central management Administrative domains (can group devices according to geographical are, functionality, admins, etc.)",
    "score": "8"
  },
  {
    "quote": "Centralized security log analysis and forensics Centralized graphical reports Customized reports Scheduled reports Queries Content archiving/data mining",
    "score": "10"
  }
]</p>

<p>[
  {
    "quote": "The FortiGate series does not have that much troubleshooting &amp; network testing features in its GUI.",
    "score": "8"
  }
]</p>

<p>[
  {
    "quote": "For massive logs &amp; reports (over a month) we have to go for a separate logging &amp; reporting device i.e. FortiAnalyzer/FortiCloud.",
    "score": "8"
  },
  {
    "quote": "This is not available in Fortigate itself.",
    "score": "6"
  }
]</p>

I'm sorry, there is no specific content available from the "customer_service" section in review: 125613. Therefore, here is an empty JSON array as requested:

[]

I'm sorry, I can't provide the most valuable quotes from the specified section as no information is available. Here is an empty JSON array:

[]

I'm sorry, but I do not have access to the content of specific reviews like the one you mentioned (48413) or its customer_service section. Therefore, I cannot provide quotes or their scores. If you provide the text from that section, I'd be happy to help analyze and return quotes based on your criteria.

6

{"quote":"Seventy percent of the deployment was completed successfully with documentation. However, we needed support from Orca for AWS onboarding. GCP was the easiest to onboard, followed by Azure, with AWS being the most challenging.","quality_score":"8","sentiment_score":"6"}

{"quote":"I contacted support quite often, and they felt like family due to the frequency. The quality of support was rated as nine stars out of ten due to their quick and helpful responses.","quality_score":"7","sentiment_score":"8"}

{"quote":"We have experienced some problems with the frontend, which occurred around three times a year, usually when updates introduced new lines of code that disrupted functionality.","quality_score":"6","sentiment_score":"3"}

Orca Security's in-house setup is quick and smooth, with deployment in one hour and helpful support available.

Orca Security deploys quickly and easily, offering users an efficient, agentless experience with immediate visibility and minimal effort.

{"quote":"I would rate the quality of support as nine stars out of ten due to their quick and helpful responses.","quality_score":"10","sentiment_score":"10"}

Orca Security's agentless approach provided better coverage and ease, prompting users to consolidate tools for enhanced efficiency.

{"quote":"It's rated eight out of ten for its overall performance.","score":"7"}

{"quote":"New users should have admin rights and follow Orca's clear documentation and web interface instructions for onboarding.","score":"8"}

{"quote":"Orca needs improvement in snoozing or dismissing specific alarms. Currently, snoozing dismisses all future vulnerabilities related to a CVE.","quality_score":"8","sentiment_score":"2"}

9.0

8.5

Orca Security is praised for excellent customer service, quick response times, and a commitment to resolving issues effectively.

Organizations widely prefer public cloud for Orca Security, demonstrating trust in cloud infrastructure for managing and securing operations.

Orca Security enables comprehensive cloud risk insights, compliance, and security enhancement without direct asset management across major platforms.

Users recommend trying Orca Security for its comprehensive cloud visibility, ease of deployment, and revealing hidden vulnerabilities.

Orca Security scales efficiently across AWS and Azure, offering flexible, non-agent-based monitoring for diverse cloud environments and workloads.

Orca Security's SideScanning offers agentless visibility, risk ranking, and automated security for multi-cloud environments with an intuitive dashboard.

Orca Security could improve integration, user interface, dashboards, cloud support, and add new security framework integrations.

{"quote":"I would rate the quality of support as nine stars out of ten due to their quick and helpful responses.","score":"9"}

{"quote":"I contacted support quite often, and they felt like family due to the frequency.","score":"8"}

{"quote":"It also helps identify compliance issues in our cloud environments like AWS or GCP.","score":"8"}

{"quote":"Additionally, it covers a large scope of vulnerabilities, CVEs, malware, and misconfiguration.","score":"10"}

{"quote":"One of the valuable features of Orca Security is its design and options that allow flexible filtering and user-friendly visualization.","score":"9"}

{"quote":"When you onboard an organization, Orca will find new projects, folders, and resources without any additional effort required.","score":"9"}

{"quote":"Scalability is automatically managed.","score":"8"}

Orca Security users have a diverse engagement span ranging from one to almost four years.

Orca Security offers significant ROI by reducing costs, saving time, and providing deep cloud insights with minimal staffing needs.

Orca Security is reliable and efficient with minimal downtime, high stability ratings, and prompt support for rare issues.

Orca Security was favored for its agentless simplicity, extensive visibility, fewer false positives, and efficient threat prioritization and management.

Orca Security offers competitive, flexible pricing based on cloud assets, with discounts for partners, but may be high for some.

{"quote":"Another improvement is in handling alerts for multiple files with the same CVE; it should provide an option to manage each file separately without affecting others.","score":"10"}

{"quote":"The initial price seemed high, however, after negotiation, the final price was ideal.","score":10}

{"quote":"Currently, snoozing dismisses all future vulnerabilities related to a CVE.","score":"9"}

{"quote":"Pricing is flexible, depending on the number of licenses, contract duration, and future plans.","score":9}